Big Gunz Professional Movers

AVOID LIKE THE PLAGUE Worst moving company I have ever dealt with...my experience with John from Big Gunz... Called a couple weeks before move, met up with him to give $100 deposit, agreed on date and time which was noon, he said no problem, talked to him the day before the move and he adds "we'll be there between noon and one pm, we need a one hour grace period" First time this came up, had talked to him multiple times before then and he never once mentioned it. I had rented an U-Haul truck and was hiring two of his guys to help me load and unload. John said they would meet at the location, load the truck then follow in their personal car to the new location and unload. The morning of the move John called and wanted to know if the guys could ride with me in the U-Haul truck, wasn't thrilled as it would be very cramped quarters but said ok. At 12:56pm received a text from John saying they were on their way, so much for the hour grace period. I called to see what was up, why they were late and when would they be there, literally spoke to him for about 13 seconds and he hangs up on me and sends me a text telling me to find another mover. Left me completely high and dry, couldn't believe it. So now I want my deposit back, I called him, no joke, 38 times and he never once picked up. To show you the character of this amateur, he sent me a text an hour or so later stating he dropped off the deposit at the office of the new apartment location. He didn't even have the guts to face me and give back the deposit, he had to slink off to the new location to give back the deposit. DO NOT DO BUSINESS WITH THIS COMPANY.

There was two guys and the one was working as the so called owner keep talking on the phone. Asked for a receipt and to this day have not received on. Moved on July 2. Always make sure you do a contact with him since he is not only forgetful, not on time and the worst service ever. I would of hired his worker that did all the work and not the owner

Since he cancelled on me, I cannot rate his actual moving abilities. I can however, rate him on the following: They do not do any written agreements, so he said if I wanted something in writing I would have to do it and send it to him. He wanted a down payment in cash the day before the job. (which is why I wanted something in writing in the first place!) When I told him that I was writing an online review of this experience, he texted "Stop harassing me and I will defend my moving services cause we had no contract" So because they don't have contracts unless you write them yourself, they can do whatever they want and leave you in a lurch.

I was hoping to save some money on a move, and I learned the hard way.. you get what you pay for. The mover called me at 10 pm the night before my move and told me he couldn't do it. Called me back at 11 pm and said he could. Then no showed the next morning. When I complained, they sent one guy, and another sauntered in 3 and 1/2 hours late. The one guy who did show up 1 1/2 hours late was very nice and polite, and apologized. However,I wont be using or recommending this company to anyone in the future. They made an already very stressful day a nightmare.