Aussie Pet Mobile

The groomer was pleasant. However, when we went to check on our border collie, we noticed dog hair all over the floor of the truck! Our dog doesn't have that long of hair so it had to be from other client's pets. This isn't good since that hair could have given our dog a skin problem. I will say that the bath was good and the trim behind his ears was also good. However, the fur on his paws were uneven and his backside under his tail was also uneven. I realize there was a lot of fur to clip on his backside but still that's no excuse for it being choppy. We carried him back into the house because his eyesight isn't the best so we didn't notice until later that we didn't have our dog's collar or leash. We made several calls that went unanswered. Then, a few days later I found the collar and leash attached to the outside of my side door. This is unprofessional. There is no excuse for not returning our phone calls. We should have received a phone call informing us that they had the leash and collar and when they were planning on returning them. Because there was no communication and I had no way of knowing if we'd ever see the collar and leash again, so I had to go to Petco to purchase new ones. Now I have duplicates!

These two are never easy to groom, but Larry took on the job with a smile. First, Larry made fast friends with our 13 yr old lab/shepard/husky. He quickly won her over even though she's scared of everything. She is our big hair machine, leaving wads of fur everywhere she goes. She looks several pounds lighter with the undercoat removed. This is the first time she has come from a groomer with a big smile on her face and a bounce in her step. Larry's second challenge was our 14 yr old border collie mix. Even at his advanced age, he's a mover and shaker, rarely standing still for anything - especially nail clipping! He came out of the truck trotting and grinning as well. No more tap dancing and sliding on the tile floor. His summer trim is perfect and he's ready to herd everything that moves. They both look great and we will definitely do this again. Thanks for the great service.

Daryn arrived promptly every day he worked at the house. He was quiet, worked hard and cleaned up after every day. Never had to come behind and pick up anything. He was very professional and had a great demeanor. He did such a great job that I am going to use him again when I redo my laundry room. I would refer him to family and friends in a heartbeat. Lived close by and knew the area as well which was nice.

It went fantastic! The van is all self contained. They did not have to hook up to our water. They were ready to go. My dog is very large and doesn't get around easily so I was worried about him getting into the van. It wasn't a problem at all. Larry the groomer helped him into the truck and 45 minutes later he was done. No anxiety or worries on either end. I could go out and see him if I wanted and it was just nice knowing that he was there in the driveway being groomed. Larry was very kind, friendly and very easy going. We could not have had a more positive experience. For now on, I am calling Aussie Pet Mobile!