Not very well. It's been 2yrs. (since I brought them my project) I've tried calling (dozens of times). Their voicemail always says: "mailbox-full!" (I'm unable to leave message)! I went to their store in-person (2 months ago). I got the "brush-off!" He said: "leave a note for his wife." I did, but still-haven't gotten call from her/them! Their Voicemail is still broke! (& they're still holding my 4-antique balusters hostage)! Do I call Attorney General, at this point?
Description of Work: I brought 4-balusters to be used as legs on a small table project
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Judy S.
12/2015
5.0
furniture repair
 + -1 more
My daughter and I built a custom cherry wood buffet cabinet for my wife. I wanted to have it professionally finished to match an existing table and chairs. I wanted to have it finished and in our dining room in time for Thanksgiving Dinner. Anthony's did a fabulous job matching the table and chairs, and got it done on time. They charged less than two other quotes I had received from other vendors on Angie's list. I wouldn't hesitate to recommend them to others, and I'm, very picky. They did a fabulous job! In the past they received "B" grade, based I think on the previous owner who was in failing health. I give them As across the board.
Description of Work: Finished a custom cherry wood buffet cabinet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeff T.
07/2014
5.0
furniture repair
 + -1 more
They were very friendly and responsive. Great service and quality workmanship. You can tell they take a lot of pride and joy in their business and craft. I'd definitely use Anthony's again!
Description of Work: I had two mid-century dressers repaired and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Barbara H.
05/2014
4.0
furniture repair
 + -1 more
I was pleased with the way the refurnishing looked. Initially they lost my key and the guy I originally talked to lost the business. So it took them awhile for them to find it. Since then they got rid of the guy so I don't think this will be a problem in the future.
Description of Work: Furniture restoration
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$85
Patrick K.
11/2013
5.0
furniture repair
 + -1 more
Had 4 antique dining room chairs taken apart, reglued and recovered. They did a beautiful job on the reglueing and had a lot of fabrics to choose from for chair seats. My chairs look like a million dollars.
Description of Work: ANTHONY'S FURNITURE RESTORATION
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Bruce O.
08/2013
1.0
furniture repair
 + -1 more
Concurring with the previous reviewer that something has changed. I won't go into details, but Tony is said to have some personal issues. Last time I was in in late June I was told he'd been asked to retire, my bill was higher than discussed but that was attributed to Tony's issues and we got through it. Next time I was in a few weeks later Tony was there alone. Since then a two week job has tuned into a 6 week job, and the shop voicemail is full. Its very possible the key restorers have moved on. I'll update the review if somethng changes.
Description of Work: Refinish 3 end tables, 1 coffee table.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,200
Response from Anthony's Furniture Restoration
Dear (member name removed), First let me say I am so sorry you had such a bad experience with Anthony's recently. Second, my husband, Jeff Richter and I took ownership of Anthony's on March 14th and are doing everything we can to fix the wrongs done in the last year regarding the less then stellar customer service. It has been a long haul but Jeff and I are determined to clean up the reputation that Tony worked so hard to build over the last 27 years and hurt so much in the last year because of his illness. Please consider using our services again for a future project. We would be happy to give you a 25% discount on anything you bring in. I hope we have the opportunity to serve you in the future. Kind regards, Dawn Richter Please visit our new Facebook page: https://www.facebook.com/pages/Anthonys-Furniture-Restoration/1417843285130840
Corrie F.
07/2013
1.0
furniture repair
 + -1 more
I was called in early June to come in and give a thumbs up for the construction. It was fine (great, actually) and I approved it to start putting the finish on. I went in at their request (around mid-June) to look at a small sample of finish, and we agreed that it wasn't even close. They (assumedly) made some changes to the finish and went ahead and finished the table. I went in in late June and we all agreed that it was a terrible match (and I'm not at all picky about these things). They promised they would redo the work by July 4. I heard nothing from late June until today (July 29), so I went in and inquired about the work. There was a new guy there, the table hadn't been touched since late June, he was unsure of the status. He found it behind some other furniture, and agreed that the finish on the new table was unacceptable. After retelling my long story, he said he could probably get it done (and matched) as long as he could modify the color of the top of the other table. Wait! That isn't what we agreed to!! Anyway,after 3+ months, they still have my existing table and my $1000 and I don't have a table that remotely matches my bedroom set. I'm expecting a call by Wednesday. But I'm leaving this now as a heads-up to all of you who have used Tony in the past. Something has changed, and it isn't good.
Description of Work: First, let me say that I have used Tony and his gang in the past (10+ years ago) and they did a super job in every aspect. However on April 23, I wrote a check for $1000 (50% down) to have a small bedside table built and finished to match an existing table. We agreed that there would be no problem having it done by the end of June. Today is July 29. We are't even close.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
punctuality
1.0
$2,000
Response from Anthony's Furniture Restoration
Dear [member name removed]; First let me say I am so sorry you had such a bad experience with Anthony's recently. Second, my husband, Jeff Richter and I took ownership of Anthony's on March 14th and are doing everything we can to fix the wrongs done in the last year regarding the less then stellar customer service. It has been a long haul but Jeff and I are determined to clean up the reputation that Tony worked so hard to build over the last 27 years and hurt so much in the last year because of his illness. Please consider using our services again for a future project. We would be happy to give you a 25% discount on anything you bring in. I hope we have the opportunity to serve you in the future. Kind regards, Dawn Richter Please visit our new Facebook page: [hyperlink removed]
Kurt J.
04/2013
5.0
furniture repair
 + -1 more
They did a great job! Very helpful-
Description of Work: stripped paint from 2 antique wood bed frames
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
stacey S.
03/2013
5.0
furniture repair
 + -1 more
They were fantastic. I have never received this good of service. They're great communicators and they're experts in their field. They took care of the wood and these tables are antiques. I would highly recommend them to anyone.
Description of Work: furniture refinishing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Christina P.
12/2012
5.0
furniture repair
 + -1 more
Very polite and professional. I felt it was a bit expensive but to be honest, I liked them a lot so I didn't price compare anywhere else. I was very satisfied with the work they performed, I would take any other furniture there for repair.
Description of Work: Repaired a teak folding chair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Caroline S.
12/2012
5.0
furniture repair, upholstery
 + 0 more
I bought the antique chair frame for a song at a going-out-of-business sale. I thought it would be simple to get a seat made. Ha! The first place I tried, a small upholsterer's shop, they actually laughed at me. Anthony's Furniture Restoration was the second place I tried. There, they understood what I wanted them to do. They appreciated the craftsmanship of the chair. The seat they made suits the piece. Since the seat was so small, I was able to choose a remnant from their existing stock of upholstery fabric. That gave me a seat with much better fabric for much less than I would have paid otherwise. I still love the chair and use it constantly. Anthony's staff are very friendly and professional. I am happy with their work and feel I got good value for my money.
Description of Work: I had an antique mahogany chair frame with no seat. Anthony's Furniture Restoration was able to craft a seat, pad, and upholster it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
SHEILA S.
08/2012
5.0
furniture repair
 + -1 more
Great. Tony, the owner, came out and gave me an estimate the day after I first called. He picked up the pieces on 6/12 and delivered them on 7/27. He couldn't reglue a cracked piece of wood between the legs on the desk. He replaced it instead. The finish is a perfect match. He didn't charge me extra.
Description of Work: Mission oak desk-Reglued and repaired.Oak side chair-Freshened finish and reupholstered seat.Antique high chair--Replaced one spindle and finished one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$805
DONALD C.
06/2012
5.0
furniture repair
 + -1 more
My partner couldn't sleep at 2 am one night. He took his laptop into the TV room and lay on the futon to while away his wakefullness. Suddenly, one end of the futon dropped him to the floor. Since he can't live for long without the futon, I took it over to Anthony's, because I had such great service from them previously. One of the guys came out and looked at it. His direct advise was that the frame was not worth fixing. It was cheaply made, had inconsistent glueing and might need more repair than was directly obvious. At a minimum cost of $300, I'd be spending around the same amount as for a new futon. I thanked him for his advise and bought a new futon. The old frame is now waiting to be used as firewood in the outdoor fire pit.
Description of Work: My futon fell apart and I wanted to get it glued back together
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
DONALD C.
06/2012
5.0
furniture repair
 + -1 more
After calling several places, I took my bed parts in to Anthony's for an estimate. He looked at what needed to be done and gave me an estimate. He warned me that they had a number of projects going, were a fairly small shop and that it would take a couple of weeks. That was just fine and I didn't really expect that an immediate fix if they were to do a good job anyway. They called me after a couple of weeks. Both pieces were noticeably stronger and in great condition. Anthony's also addressed a few scratches on the bed and tightened up the other legs on the table. I used to worry all the time about those legs breaking and my worries have nearly disappeared due to their work.
Description of Work: I have an old mahogany bed that belonged to my grandparents. The foot of the bed was separating from the legs. Also, the side rails were starting to separate a little. Anthony's re-glued the foot foot of the bed and tightened up the rails by re-attaching the parts. They also fixed a broken table leg that my grandfather had poorly glued together.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karen & Brian H.
02/2012
5.0
furniture repair
 + -1 more
They did a great job with my table and I would definitely recommend their services again.
Description of Work: They refinished my mahogany table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
ANN R.
01/2012
5.0
furniture repair
 + -1 more
Everything went very well from beginning to end.
Description of Work: Anthony's is truly a "furniture restoration" business. I brought in a very nice (and very expensive) teak chair that had one spindle ripped off -- it had been broken off at both ends and a big piece split out of one end. When I got the chair back, it was perfect. Now that it's back home, I can't tell which chair had been repaired. I used Anthony's another time earlier and asked them to repair another piece of Danish furniture. Again, it was restored to perfection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
TAYLOR P.
12/2010
4.0
furniture repair
 + -1 more
We wanted to get one of the doors of an armoire repaired-- it had cracked near the hinges from someone bumping into the door. We called several Angie's List-ed places. Anthony's was the only one to respond positively and punctually. We were told to bring the door in, which we did. We were never told how long the repair might take. We were given a ballpark cost estimate, which was within 15% of the actual price. We called two weeks after dropping the door off and did get an update, but heard nothing until the week of December 6, 2010, when we were called to say the door was ready. Work was very good and the price was fair. The door fit perfectly, with no adjustment needed. I'm glad we didn't need that door on short notice. We didn't mind the wait but felt it would have been nice if we had received an estimate of progress without having to solicit it. FYI: cash or approved local checks only.
Description of Work: repaired cracked armoire door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$85
Ralph S.
10/2010
5.0
furniture repair
 + -1 more
Anthony is terrific; he restores old pieces with the care and attention to detail that is hard to find now. We especially appreciate his careful hand-stripping and beautiful refinishing--the surface looks soft and warm, subtle, and appropriate to an old piece. Before we bought this piece, which we found in a corner of a consignment shop, we asked Anthony if he could look it over for us--it was in such worn condition, we wondered if it was worth the $600 purchase price and beyond efforts to restore. He very kindly arranged a phone appointment with us, so he could call us from the shop and discuss needed repairs while he was looking at the piece, and he pointed out many details of workmanship and construction that made us feel the purchase would be a wise choice. He's done other work for us, too--repaired an old French farmhouse table in our kitchen, and refinished and repaired a British mahogany dining table, both of approximately the same vintage as the old writing desk. We love these old pieces and would trust them to no one else. HIghly recommend.
Description of Work: Restore a mahogany/oak English writing desk from about 1870: Strip old finishes, repair inlay, repair two major cracks on front, remove water stains from top of cabinet. Refinish after all repairs are done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Laura L.
06/2010
5.0
furniture repair
 + -1 more
I dropped the chairs off a the store and picked them up when they were ready. They explained was needed to be done and gave me a cost estimate. They were true to the cost estimate - no surprises, which was really great. I was very pleased with the craftsmanship. They did a great job. Everything came back sturdy and looked great. It took about 3 or 4 weeks to get them back. I wasn't in a hurry for them, so the time-frame was fine with me. They are easy to deal with - very pleasant.
Description of Work: I had 4 dining room chairs that fell apart. They had to be glued back together, everything from the legs, stretchers, seat, etc. I also had a child-sized rocker where one of the legs broke off. They glued the dining room chairs back together and repaired the rocker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
LUANN M.
04/2010
5.0
furniture repair
 + -1 more
I have a cedar chest that belonged to my mother so it is at least 60-years old and in pretty rough shape. It has sentimental value to me so having it refinished was important. Anthony came out to see it (none of the other providers I called did) and new exactly the make and style when he saw it. I thought his price was fair and could tell that he was passionate about his work. I dropped it off at his shop about a week or so later. It took 3-4 weeks for them to complete the job and it was stunning when I went to pick it up - well worth the money - it looks brand new. I'd recommend Anthony's to anyone that needs restoration done on an old piece of furniture.
Description of Work: Refinished 60 year old cedar chest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
ELIZABETH A.
12/2009
4.0
furniture repair
 + -1 more
When I dropped of the table, I was promised an estimate within 3-4 days. No one called. I called the following Monday and asked for the estimate. They had not even looked at the table but I pressed for a 'ballpark' and was told $80, plus $10 to oil and buff the finish. I authorized the repair and was told it would be about a week. I did not get a call after more than a week so I called again on a Monday. I was told it would be ready that Friday. I planned to be in the area on the following Tuesday so I said I would pick it up then. A snowstorm preventing me going out on Tuesday, which was fortunate because they called on Thursday (2 days later) and said the table was ready. The table was repaired nicely and they were friendly when I picked it up. I wish the communication and time line had been a little more straightforward.
Description of Work: Repaired leg of 3-legged teak coffee table. Difficult job because the leg screwed into the bottom of the table and the screw and table top had sheared away. They had to recreate the recessed opening in order to insert and re-glue the leg. It looks great!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$90
NAOMI W.
11/2009
5.0
furniture repair
 + -1 more
I have been to them twice, and the people are always very lovely. They do high-quality work, and one can have complete confidence when taking an item to them. They also pick up and deliver.
Description of Work: He recovered the seat of a rocking chair, repaired two antique chairs and added new cushions to them, and repaired a table for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
BARBARA K.
10/2009
5.0
furniture repair
 + -1 more
He did a very good job with the restoration work. He was terrific to work with. I give Anthony's Furniture Restoration all A's for their service.
Description of Work: Anthony's Furniture Restoration picked up and repaired a turn of the century cupboard with glass door panels. He replaced the glass, tightened everything up so that it was less rickety.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James S.
07/2009
5.0
furniture repair
 + -1 more
I called after locating them on Angie's List. They said they could probably fix the bases. I took the figurines to the shop, and they confirmed they could do the work. They sent me a written estimate a few days later. I okayed the work and sent a check for 50%. I paid the balance when I picked up the repaired figurines a few weeks later.
Description of Work: They repaired the walnut bases of 4 figurines damaged by water.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$360
FRANCES M.
06/2009
1.0
furniture repair
 + -1 more
Anthony came out to look at the items, and referred us to a colleague for the water stain repairs, which were done quickly and professionally. But he never called us back for the other repairs. We called and left messages several times over many weeks, and even spoke to him on the phone once (he claimed was en route to an appointment and could not discuss the work), but he never contacted us about an estimate. He could have had the decency to politely decline the work, instead of ignoring us until we gave up.
Description of Work: We called Anthony's for a range of work -- removing water stains from two items, repairing deep scratches in chairs, fabricating a table leaf and replacing a slat in a stool.
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Service Categories
Furniture Refinishing and Repair,
Upholstering,
Leather & Vinyl Repair
FAQ
Anthony's Furniture Restoration is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Anthony's Furniture Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa