Response from American Sewer
You were not overcharged! You bought an 89.00 sewer clean online. Your issue was not your sewer, you bought the wrong coupon... it was 2 toilets and a bath sink. To make things easy for you and fix what needed fixing I swapped out the 89.00 you paid as a credit on what needed to be done. The fine print also states RESIDENTIAL ONLY and yours was a stacked duplex ( commercial property) The second unit on top had a deodorizer in the toilet in it and it was amazing we were able to get it out without turning it into a bigger job. Then your tenant wanted to have us clean the bath sink and we verbally sought approval from you and told you 40.00 you gave the go ahead. These were your charges: 60.00 main floor toilet auger (clogged with excessive bowel movement regularly) 60.00 rental upstairs toilet auger, removal of plastic debris. 40.00 bath sink on rental (normally 80.00 50% off) 15.00 flapper on upstairs rental toilet (parts) I credited you 89.00 and you wrote a check for 83.00 You Paid 89.00 online and 83.00 in check #3946 **** Not 89+180 like you falsely stated**** American Sewer will continue to do business with genuine care and business integrity! JONATHAN THE DRAINCLEANER