AMERICAN ELECTRIC INC

We've used this company several times in the last 2 1/2 years to help with our residential electrical needs. In every case John and his crews were always professional, timely, pleasant, knowledgeable, and always cost within the project estimates. On one occasion John was able to provide enough verbal assistance to see us through an issue. He's got us a customers for life! We count ourselves lucky to have been introduced to this company. If you're looking for a company that delivers on what they promise, then you've found it!

Called with three electrical problems. They came out first think the next morning and speedily fixed all three, thoroughly explaining their work as well. We have had three electricians work on our house projects in the past four years and this company provided the best service. The price was also excellent. Will use again.

The work was done quickly and John was very responsive and easy to work with.

It was the best experience I've had with a company. I needed it same-day for other work I was having done in my kitchen so this unexpected need was handled by Americans Electric Inc. within 1 hour of me calling them. The electricians were very friendly and professional. Highly recommend!

John and his crew are meticulous in their work and work with you to make sure that the fixtures, layout, switch types are just what you need. They did a great job. As the work was being performed Sonny noticed that I was going to end up with a previously installed GFCI outlet behind my fridge. He pointed out that if it tripped I wouldn't want to have to move me large refrigerator to reset it so he swapped it to another, accessible spot. This kind of attention to detail is really appreciated!

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.I decided to add a room on to the back of my house in 2014 which necessitated the relocation of the existing electric meter as well as the wiring of the new room. The electrician I wanted to use was unavailable, so my contractor recommended American Electric. John Lewis owns and heads this company. He came out for the pre-construction walk-through and struck me as the poster child for a ?CAN?T DO? attitude. What I consistently experienced with John was that he would make appointments with people ? the contractor, the project manager, other sub-contractors, the homeowner - and then fail to keep them. He was never on time for a meeting even if he set the date and time for it. American Electric routinely failed to return phone calls to the project manager and to me. The contractor alone would be able to get a phone call returned, but only after making multiple request calls himself. When American Electric?s staff made their first work visit to prepare the various receptacle locations and run the wire bundles from the new meter box to the fuse box in the basement below, the work was done but there was no clean-up done on site. When I went down in the basement to check on what had been done at the fuse box, I found cut wires and cables and wrapping debris everywhere on the floor and nearby furniture. Two days later, I also discovered there was a 2-1/2? hole left open in the outside wall where they pulled out the old wire bundle from the old meterbox after I went looking for how mice had gotten into the basement. I complained to the contractor and put tape over the hole myself to temporarily seal off the entry. The communication problem with American Electric and John Lewis has caused multiple delays on my project and angered other sub-contractors who came out as scheduled only to find they could not do their work because the electrician hadn?t done his required work first. My contractor had to hound John Lewis to come back and remove the old meterbox so the carpenter could begin work on the wall to which it was affixed. When John arrived unannounced to remove the old meterbox which was now in the interior of the new room and under a roof, it was a rainy day. He parked his car in my driveway right up next to the garage, blocking the homeowner?s entry. When I arrived home, I couldn?t get into my garage, so had to park my vehicle out in the street and walk in the pouring rain with my toddler grandchild in tow. I told John then that I preferred the contractors to park in the street. His response was ?well, I don?t want to get wet.? Moving the utilities box also required the movement of the cable and phone lines which American Electric staff did. Almost immediately afterwards, we began to experience intermittent phone problems ? we could place outgoing calls, but often could not get incoming calls. The phone company determined (a billed service call) that the electrician had improperly wrapped the interior phone lines upon themselves which caused the interference problem and remedied the problem. The actual electrical wiring work was done satisfactorily by the American Electric staff - the outlets and lights work. That said, my overall experience with American Electric and specifically John Lewis was very poor. I saw no evidence of interest on his part in satisfying a customer ? customers just seemed to be a necessary nuisance. I called the office with a question about the new fuse box they installed. I am still waiting months later for that call back. That seems to be the American Electric MO. I would never use him again nor would I ever recommend him. The experience was just too much of a headache.

He arrived on time. He quickly determined that the problem involved a loose connection in one of the outlets that affected all of the other outlets on that line. He fixed that connection and checked the other outlets as well for loose connections.. They had done the original install of the electrical service during a remodel of the kitchen two years previously so he did not charge me for the service call. I was very pleased with their service.

Service was great. We called and within 2 hours power was restored. Final price was less than estimate and much less than other bids we had received. Definitely an awesome company.

Awesome. The lead man Bill was awesome. He was graceful and agile like a Puma as he worked in the attic. Great guys and they got done fast and on budget

It was an excellent experience.

The work went very well and Mike did a great job with everything - problem solving and trouble shooting, when needed, to get the job done plus cleaning up afterwards. Our list of things to fix/change/replace kept growing as we looked around and he was able to accommodate the addition work in a timely manner. We will be using them again very soon as we have found more work for them since we have moved in.

Great job. Estimate was exact. Work was done well and it was NO stress.

This was a very good experience. The price was very fair and below the bids from other contractors. The contractor arrived on time, worked quickly and cleaned up when work was completed.

ELECTRICAL HAS BEEN THE ONE AREA OF THE REMODEL THAT DIDN'T GIVE ME PROBLEMS. ON TIME, LISTENED TO WHAT NEEDED TO BE DONE AND DID IT. HE COULD HAVE CLEANED UP A LITTLE BETTER. GAVE ''B'' FOR PRICING, BECAUSE THERE WAS $25 CHARGE FOR THE ESTIMATE EVEN THOUGH NO ONE CAME ONSITE TO DO IT. PRICES WERE INLINE WITH WHAT I WOULD EXPECT, BUT NOT ESPECIALLY LOW TO WARRANT AN ''A'' RATING. FINAL BILL MATCHED THE ESTIMATE WHEN FACTORING IN CHANGES FOR THE ACTUAL WORK DONE.

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