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Aladdin Doors

Garage Doors

About us

Your #1 Choice for Garage Door and Garage Door Repair Services. Aladdin Garage Doors, based in Chicago, Illinois is a family owned business with over 46 years of experience and offers same-day dedicated service and quality doors, openers & parts for all brands of garage doors and operators. Aladdin Garage Doors is an authorized dealer for Amarr Garage Door and Chamberlain/Liftmaster Door Opener, proudly serving the Minneapolis area. We offer more choices and more product knowledge and strive for total customer satisfaction setting the standard in the garage doors industry. Additional DBAs - Action Automated Doors & Access, Aladdin Doors Inc. Additional phone numbers - (708) 460-9090, (847) 658-0600, (815) 459-8400, (847) 895-9030, (847) 310-3515, (630) 832-1997, (847) 234-9313, (847) 724-3703, (630) 668-4336 & (630) 897-6110.

Business highlights

21 years of trusted experience

Services we offer

Commercial and residential installation & repair, garage door openers.

Amenities

Senior Discount

$15



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.725 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
0%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 25 reviews

David S.
09/2018
5.0
garage doors
  + -1 more
The repair person was obviously very knowledgeable and willing to explain things. The garage door was put in shortly before we bought the house, and the original parts were all cheap (thus why we needed a repair). In the end, we got new springs, a new cable, and new rollers for the garage door. He did everything quickly and efficiently, and not only does our garage door work, but it's finally will no longer make the horrible creaking noises it used to.
Description of Work: Spring broke on garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$600

Response from Aladdin Doors
The team at Aladdin Doors works hard to do a great job for all of our customers, and we are happy that you are pleased with your service. Thank you for choosing us! We appreciate your business and welcome your referrals. Aladdin Doors Team

Dave M.
08/2018
5.0
garage doors
  + -1 more
No fuss, no muss. I'd call them again.
Description of Work: Replaced the garage door opener

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne B.
10/2017
5.0
garage doors
  + -1 more
I had a wonderful experience with this company and would highly recommend their services! Our garage door was failing to stay closed. Aladdin Doors was able to come out on the same day and replace our 20 year old garage door opener. Mahdi, the technician, was wonderful. He was punctual, professional, courteous, and delightful to work with. He did not pressure me in any way to buy products we do not need....just presented me with the facts and allowed me to make the decision. It was determined that we needed a new garage door opener. He worked quickly and left the worksite in perfect condition. Before he left he made sure that I was able to operate all parts myself (instructions on installing light bulbs, etc) and that I was entirely comfortable with all of the system. He answered all my questions very patiently and thoroughly. I was very impressed with the company from my initial phone call (I actually talked to a human being and not an answering machine!) to the completion of the job. I will definitely call them in the future with other needs and highly recommend their service!
Description of Work: Broken garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Madelyn M.
08/2017
5.0
garage doors
  + -1 more
Aladdin's tech came out promptly adjusted the settings and we were done within 15 minutes. It worked out great and I would definitely hire them again. Do not hesitate to call. They are fast, efficient, professional, and know garage doors.
Description of Work: Garage was bouncing up and down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Aladdin Doors
The team at Aladdin Doors works hard to do a great job for all of our customers, and we are happy that you are pleased with your service. Thank you for choosing us! We appreciate your business and welcome your referrals. Aladdin Doors Team

Patti B.
08/2017
5.0
garage doors
  + -1 more
Great. Rep was fast and very helpful
Description of Work: New garage opener.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Aladdin Doors
The team at Aladdin Doors works hard to do a great job for all of our customers, and we are happy that you are pleased with your service. Thank you for choosing us! We appreciate your business and welcome your referrals. Aladdin Doors Team

Sandi P.
05/2017
2.0
garage doors
  + -1 more
The positives: When I called Friday morning, I was happy a person answered the phone to schedule service rather than getting an automated system or voicemail which happens more often than not in this day and age. She said there was a cancellation so someone was able to come out in the afternoon that same day. The technician called prior to arriving and came at the expected time. When I told him a new opener wasn't in the budget, the technician made sure the door could be locked while in its manual state. The negatives: The technician made an immediate diagnosis that the opener was shot and that a new one was necessary without looking at it. The only thing he checked was the year it was made and stated an opener's lifespan is about 12-15 years and this had exceeded that. I asked if there could be a repair for an interim time until a new opener was in the budget, and he said nothing could be done when the motor runs and the chain doesn't move. I was given a quote for a new opener and was told if the replacement was done in a couple weeks, the service call fee would be waived. I contacted another garage door provider to get another estimate on an opener for comparison, and when they came out, they looked at the unit and said the chain was off the sprocket. The other provider got it back in place and tightened to the correct tension and works like a charm now! I kind of feel like there was an agenda from the Aladdin Doors technician to sell and install a new opener and feel a bit ripped off paying $70 for that agenda. I would have rated an "F" but they were very responsive and punctual.
Description of Work: Motor was running but garage door was not opening or closing.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$70

Response from Aladdin Doors
Thank you for placing a review online. We appreciate your comments and are glad you experienced our friendly, prompt service. At Aladdin Doors our only agenda is provide our customers with a complete diagnosis and long term solution to fix their garage door. Upon examination, we found that not only was your chain off, the gear was ready to break. While our competitor may have only put the chain back on, they did not address the fact that the gear was on its last leg which would eventually cause the opener to break, especially with an opener so old. Rather than putting a "band aid" on, and based on our years of experience, replacing the opener would be the responsible thing to do, which is why we recommended it. Should you require service on your garage door in the future, we would welcome the opportunity to be able to assist you.

Chris H.
12/2016
5.0
garage doors
  + -1 more
Well Nice work on time
Description of Work: Tune up of doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Aladdin Doors
The team at Aladdin Doors works hard to do a great job for all of our customers, and we are happy that you are pleased with your service. Thank you for choosing us! We appreciate your business and welcome your referrals. Aladdin Doors Team

Shirley E D.
04/2016
5.0
garage doors
  + -1 more
They are fantastic! I've used them before and they are always out here when I need them. They are very thorough and let you know what price ranges are, warranties and how to maintain things. They clean up well and don't pressure you for more sales. I can't say enough good things about them!
Description of Work: Fixed my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Paul S.
04/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Fixed garage door. Great service. Would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Aladdin Doors
The team at Aladdin Doors works hard to do a great job for all of our customers, and we are happy that you are pleased with your service. Thank you for choosing us! We appreciate your business and welcome your referrals. Aladdin Doors Team

Kristi K.
04/2016
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Pam S.
03/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Richard K.
03/2016
5.0
garage doors
  + -1 more
Madi, the technician was on time, professional and all around very pleasant to work with. He took the time to explain exactly what he was doing and gave me advice on how to maintain the door going forward. Madi was very efficient in getting the work done. Great experience!
Description of Work: Hooked up the cable to the spring and some other adjustments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

DEREJE W.
02/2016
4.0
garage doors
  + -1 more
First and foremost, guy I talked to over the phone to make an appointment was very professional and technician (Mahdi) arrived on time for service on 02/09/2015. Mahdi explained what the problem's and suggested to change both cables and the rollers. (He didn't tell me what it's going to cost me at this point.) Although I bought the $59.00 package on Angie's List hoping to score a good discount and get a quality service, I ended up paying extra $155.00 for a pair of cables ($60.00) and a set of new "Rollers Nylon" ($120.00) after $25.00 discount. I was disappointed to learn that a set of "Rollers" cost in the neighborhood of $10.00-$12.00 and $120.00 seems a bit high even with a labor cost added to it. I don't understand the purpose of buying a "30 minutes service call" for $59.00 if I end up paying a full cost at the end. Unless you guys are more transparent about your pricing and the products that you are selling I am afraid that I won't be using your service in the future nor recommend for friends and families. Thank you! DJ
Description of Work: One of the garage door cables was broken and garage door was not closing all the way down.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$214

Maria M.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Tune up and get my garage door working smoot again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Cynthia B.
01/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Paul R.
01/2016
5.0
garage doors
  + -1 more
He was good and quick, knew where to look, and urged me to sign up for an Angie's List coupon which saved me $25.
Description of Work: Fixed a wiring problem in our garage door opener that prevented the light from going on when the garage door was opened.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Glen F.
11/2015
5.0
garage doors
  + -1 more
It went fine. Garage door opener works OK.
Description of Work: Checked garage door - was OK. GFI switch in garage was tripped by pressure washer provider so garage door opener stopped working. After GFI switch was reset, everything worked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Roxy M.
06/2015
5.0
garage doors
  + -1 more
It went great. We called to set up an appt. and he was there 1 hour later. Very nice person and very knowledgeable. Was able to fix and perform a safety check in 27 minutes. We are extremely happy with the service!
Description of Work: Tune up garage door and fix a hinge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Aladdin Doors
Thank you for your business.. highly appriciated. If you ever have any questions or concerns, please don't hesitate to contact us. The Aladdin Doors Team

Shirley E D.
04/2015
5.0
garage doors
  + -1 more
The guy was very accommodating. He came out and repaired it and did some additional work to extend the life of the door. He always told me what he was doing and why he was doing it. He didn't waste a lot of time. I will use them and recommend them in the future. He was a neat and clean worker.
Description of Work: Someone had run into my garage door with their car and dented it. They had repaired my garage door that had fallen down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Kate W.
01/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: We sought bids from 3 different companies. Alladin came in with the best bid for the quality we were looking for. They were extremely professional. The only ones that actually came out and met with us to do a good estimate and match the colors. We would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Nancee M.
01/2015
5.0
garage doors
  + -1 more
Went well. Showed up on time, very professional, very helpful. Completed work quickly. Provided good advice -- we fixed what was necessary with an eye toward replacing the doors/openers in the spring. We will be contacting them in the spring.
Description of Work: Inspected the garage doors -- fixed a broken spring on one of the doors so it would open -- quoted on new doors and openers which we plan to buy in the spring. Ours are 15 or more years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Ryan S.
04/2014
5.0
garage doors
  + -1 more
On time, gave us a coupon worth $30 off the service and did a great job.
Description of Work: Fixed our garage door sensors and general maintenance of springs and hinges

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$63

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Jacob G.
01/2014
2.0
garage doors
  + -1 more
**Note that this is the first time I've ever given a negative review on Angie's List, and I've been an Angie's List subscriber for roughly 6 years. Please keep that in mind when reading this review. The technician showed up within roughly an hour of when I called to make my appointment, which was great, and he was friendly for the most part. I had the same company over 6 months prior to make similar adjustments on my garage door/track/opener/etc. to get my garage door to close properly. The garage door started acting up again within a month and got progressively worse, so I made another appointment. When I made the appointment over the phone this time around, I was told there would be no service charge since the prior service they performed had a one year warranty. I asked them again to confirm that I heard them correctly about the service charge. But after the technician performed his work, which took about 2 minutes, he told me that the adjustment he made this time around was different than any of the adjustments he made the first time (though I'm convinced that is not correct because I watched him do his work both times). He said that was the reason I had to pay the service charge. We went back and forth for probably 20 minutes regarding the service charge. The technician told me to call his manager and work it out with him. The manager berated me and said that I was just trying to get something for free "because that's the kind of person I am." Based off that comment, I just decided to pay the technician the $59.95 service charge (which was their 'coupon price' and the same price I paid them the first time they were at my house) because I don't want to be known as that type of person. I also decided to pay him because he said his manager would take it out on him if he didn't collect something. The technician then actually only charged me $49.95 for some reason. If I would have known up front that I'd have to pay a service charge, I would have gone with a different company because there are always coupons out there for $30-40 for a garage door tune-up. I know it's not much of a price difference, but it's the principle that Aladdin Doors lied to me about the service charge. Just before the technician left my house, he told me that the company wouldn't be so accommodating to me the next time I call for service. I find it funny that he actually thinks I would do business with them again.
Description of Work: The provider adjusted the force on my garage door opener from a 5 to a 9 in order to allow the door to open/close again.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$49.95

Response from Aladdin Doors
At Aladdin Doors we care about our customer’s needs and we work hard to provide professional, courteous service to everyone. We apologize that your experience did not meet/exceed your expectations. In researching your account, there is a discrepancy in the service location. Two service calls were completed at [Member Contact Information Removed] not [Member Contact Information Removed] as referenced in your review. The initial call on 7/8/2013 stated “the customer installed his own door and the cable was rubbing and may need adjusting.” Cable adjustment was completed. On 1/24/2014 you said that “the door was sticking going up and down”. The technician noted that although the cables were working properly at that time, the door needed adjustment so it would open and close smoothly. Door adjustment was completed. Our policy includes a four year warranty on parts and a one year warranty on any one service provided. Since these were two separate issues (cable vs. door adjustment) you were charged respectively for two service calls. While we try to estimate the amount of the service call on the phone, it is difficult to diagnose the problem until our technicians are at the location to know whether or not it is a warranty call for the initial problem or if there will be another service charge for an unrelated new problem. Please accept our apologies for any confusion this has caused. Should the need arise for future garage door repair or replacement, we hope we will be considered to work with you again and earn your trust.

Doris U.
05/2013
5.0
garage doors
  + -1 more
They were prompt, knowledgeable and did an exceptional job because we ran into some difficulties with the electricity and they handled it beautifully.
Description of Work: We used Aladdin Doors for our garage door last winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

Terry R.
08/2012
5.0
garage doors
  + -1 more
I was having trouble getting my garage door to open and close appropriately. The technician came out (even called to see if he could come before the scheduled appointment). He fixed the issue and talked me through multiple things regarding my garage door. He gave suggestions on possible ways to fix it, but didn't try to sell me unnecessary products at this time. He fixed the light bulbs that I couldn't reach and it was amazing the time he spent with me and the job he did. He made sure that I understood every part of what was going on!
Description of Work: Sensors lined up and the connection was made to the bracket - light bulbs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Aladdin Doors
Thank You for your business and the opportunity to serve you. If you ever have any problems please feel free to contact us. Thank You, The Aladdin Team

    Contact information

    5275 Edina Industrial Blvd Suite 202, Minneapolis, MN 55439

    https://local.aladdingaragedoors.com/near-me-repair/minneapolis-mn/

    Service hours

    Sunday:
    7:00 AM - 10:00 PM
    Monday:
    6:00 AM - 11:00 PM
    Tuesday:
    6:00 AM - 11:00 PM
    Wednesday:
    6:00 AM - 11:00 PM
    Thursday:
    6:00 AM - 11:00 PM
    Friday:
    6:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    Aladdin Doors is currently rated 4.7 overall out of 5.

    Sunday: 7:00 AM - 10:00 PM

    Monday: 6:00 AM - 11:00 PM

    Tuesday: 6:00 AM - 11:00 PM

    Wednesday: 6:00 AM - 11:00 PM

    Thursday: 6:00 AM - 11:00 PM

    Friday: 6:00 AM - 11:00 PM

    Saturday: 7:00 AM - 10:00 PM

    Aladdin Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Aladdin Doors does not offer free project estimates.
    Yes, Aladdin Doors offers eco-friendly accreditations.
    No, Aladdin Doors does not offer a senior discount.
    No, Aladdin Doors does not offer emergency services.
    No, Aladdin Doors does not offer warranties.
    Aladdin Doors offers the following services: Commercial and residential installation & repair, garage door openers.

    Contact information

    5275 Edina Industrial Blvd Suite 202, Minneapolis, MN 55439

    https://local.aladdingaragedoors.com/near-me-repair/minneapolis-mn/

    Service hours

    Sunday:
    7:00 AM - 10:00 PM
    Monday:
    6:00 AM - 11:00 PM
    Tuesday:
    6:00 AM - 11:00 PM
    Wednesday:
    6:00 AM - 11:00 PM
    Thursday:
    6:00 AM - 11:00 PM
    Friday:
    6:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 10:00 PM