A-Plus Carpet Cleaning

THE CARPET/UPHOLSTERY CLEANING WAS DONE BY JIM MERRIAM OF A-PLUS ON 8/25/04. THE PREVIOUS WEEKEND SOMEONE HAD PUT A GOLF BALL THROUGH MY WINDOW, LEAVING BROKEN GLASS ALL OVER THE FLOOR AND FURNITURE. I WAS EXPECTING HOUSEGUESTS AND WANTED TO BE SURE THAT ALL THE GLASS WAS COMPLETELY CLEANED UP. JIM WAS VERY RESPONSIVE TO THIS CONCERN, AND WENT OVER THE AREA NEAR THE WINDOW SEVERAL TIMES FOR GOOD MEASURE. HE ALSO CLEANED THE THROW RUGS FROM MY FRONT PORCH AT NO EXTRA CHARGE, WHICH WAS A GREAT BONUS. I AM NOT VERY FAMILIAR WITH CARPET CLEANING PRICES, SO I DON'T KNOW HOW THE A-PLUS PRICE WOULD COMPARE TO ANYONE ELSE'S. I DO KNOW THAT WHEN JIM GOT DONE, THE GLASS WAS GONE, STAINS THAT HAD BEEN THERE FOR YEARS WERE GONE, AND HE MADE A POINT OF TELLING ME THAT IF ANYTHING DIDN'T SEEM RIGHT LET HIM KNOW RIGHT AWAY AND HE WOULD COME BACK AND FIX IT. I WAS VERY PLEASED WITH THE SERVICE AND WOULD BE HAPPY TO HIRE THIS COMPANY AGAIN.

GREAT SERVICE, VERY FRIENDLY AND PROFESSIONAL. FELT VERY AT EASE WORKING WITH THEM.

PAUL WAS GREAT. HE WAS ON-TIME, QUICK, AND DID QUALITY WORK. HE GAVE ME AN ACCURATE ESTIMATE OVER THE PHONE SO I KNEW WHAT THE PRICE WOULD BE.

JIM WAS ON TIME, CALLED PRIOR TO COMING TO LET US KNOW HE WOULD BE THERE AT DESIGNATED TIME. COURTEOUS, BID WAS VERY REASONABLE-DID A VERY THOROUGH JOB-GOT ALL THE SPOTS OUT. CARPET LOOKS NEW. FRIENDLY, HELPFUL. DELIGHT TO WORK WITH.

VERY PROMPT AND CAME OVER AT 7:30 A.M. THE MORNING AFTER I CALLED BECAUSE WE WERE ON A TIME CRUNCH. ALMOST ALL THE SPOTS CAME OUT AFTER THE CLEANING! I HAVE RECOMMENDED THEM TO OTHERS. WE DON'T LIVE IN A HOUSE WITH CARPETING SO WE WON'T NEED THEM FOR OUR OWN LIVING SITUATION.

VERY GOOD WORK. ON TIME, CORDIAL, AND OBVIOUSLY INTERESTED IN PLEASING US, KNOWING THAT WE ARE ANGIE'S LIST CUSTOMERS. NOT THE CHEAPEST, BUT EASILY THE BEST WE'VE USED. WE ALSO USED THEM TWO YEARS AGO AND TRIED ANOTHER COMPANY (ALSO ON THE LIST) LAST YEAR. THE OTHER COMPANY WAS CHEAPER, BUT DIDN'T DO AS GOOD A JOB.

PAUL WAS ON TIME AND VERY POLITE. HE TOLD ME WHAT HE WAS DOING AND WHY. HE DID THE ROOM TWICE AND DID WORK WE HAD NOT TALKED ABOUT, BECAUSE HE HAD SEEN MORE STAINS. I WILL HAVE PAUL BACK TO DO MORE WORK IN THE FUTURE.

HE'S DONE WORK FOR ME A COUPLE OF TIMES. HE MAKES TIME IN HIS SCHEDULE FOR ME AND DOES A GREAT JOB.

EASY TO SCHEDULE, ARRIVED ON TIME, EFFICIENT, FRIENDLY BUT UNOBTRUSIVE, GAVE A FEW POINTERS ABOUT CARPET IN OUR NEW HOME. GAVE US ANGIE'S LIST DISCOUNT. COULDN'T ASK FOR BETTER SERVICE.

PAUL AND HIS PARTNER WERE ON TIME, DID A GOOD JOB CLEANING OUR CARPET, WERE QUICK AND VERY NICE. I WOULD DEFINITELY HIRE THEM AGAIN. THEY SAID TO CALL THEM IF ANY SPOTS WERE MISSED OR APPEARED. AFTER THE CARPETS WERE DRY, WE MOVED OUR SOFA AND NOTICED A RUST STAIN. I CALLED PAUL AND HE WAS VERY NICE AND WILL COME BACK OUT TO CLEAN THE STAIN. IT'S A PLEASURE DOING BUSINESS WITH PEOPLE WHO DO QUALITY WORK AND REALLY CARE ABOUT THE CUSTOMER!

JIM CALLED AHEAD SO I KNEW EXACTLY WHEN TO EXPECT HIM. HE GAVE AN ESTIMATE, BASED ON SQUARE FOOTAGE (VS FLAT PRICE ON # OF ROOMS) BEFORE BEGINNING THE WORK. VERY KIND AND CONSIDERATE IN MANNERISM AND CUSTOMER SERVICE FOCUSED. WOULD RECOMMEND HIGHLY TO ANYONE NEEDING CARPET CLEANING.

I AM LOOKING FOR REASONS TO USE PAUL'S SERVICES AGAIN! I WOULD DEFINITELY RECOMMEND TO OTHERS.

I NEVER AGAIN WILL USE ANOTHER CARPET CLEANER. OUR CARPET LOOKS LIKE NEW, ALL THE PILE IS RESTORED, AND IT SMELLS WONDERFUL. THEY WERE POLITE AND TIMELY AND A JOY TO HAVE AROUND, LEFT NO MESS BEHIND. WHILE THEY ARE PERHAPS A LITTLE MORE EXPENSIVE THAN SOME, IT WAS WORTH EVERY DIME.

SERVICE WAS SUPERIOR IN EVERY WAY. WE PARTICULARLY LIKED THAT THE OWNERS PERFORMED THE WORK THEMSELVES. THEY CALLED TO CONFIRM AHEAD OF TIME, WERE PUNCTUAL AND VERY PERSONABLE. ALSO, THEY MANAGED TO REMOVE STAINS IN THE CARPETS THAT TWO PREVIOUS COMPANIES WE HAD HIRED TOLD US WERE NOT REMOVABLE. WE WILL HIRE THIS COMPANY AGAIN.

PAUL, AND HIS PARTNER, WERE VERY PROFESSIONAL AND DID A GREAT JOB ON OUR CARPETS. THE CARPET WAS CLEANED BETTER THAN WHAT I HAD EXPECTED AND THE SERVICE WAS OUTSTANDING. I WILL DEFINITELY USE THEM AGAIN AND HIGHLY RECOMMEND THEM.

EXTRAORDINARY SERVICE AND REASONABLE PRICES. PAUL IS VERY CONSCIENTIOUS AND KNOWLEDGEABLE. DO NOT USE ANY OTHER SERVICE!

I HAVE USED THIS COMPANY FOR FOUR-FIVE YEARS, AND THEY GET BETTER EVERY YEAR!

WHEN THEY ARRIVED, THEY SAID THEY COULDN'T CLEAN MY COUCH BECAUSE IT COULD BE DAMAGED WITH WATER STAINS, DUE TO THE TYPE OF MATERIAL. I APPRECIATED THEIR HONESTY. THEY CLEANED ANOTHER CHAIR QUITE WELL, THOUGH.

CAN'T ASK FOR BETTER SERVICE THAN A-PLUS. I AM PARTICULARLY SATISFIED THAT THEY RETURN CALLS PROMPTLY, ARRIVE WHEN THEY SAY THEY WILL, AND THOROUGHLY COMMUNICATE.

THIS IS THE SECOND TIME I HAVE USED THIS COMPANY. I USED THEM ABOUT A YEAR AND A HALF AGO, WHEN WE MOVED INTO OUR HOUSE, TO HAVE THE CARPET CLEANED. WE HAVE TWO KIDS, I MAY NOT NEED TO SAY MORE. THE CARPET HAD MANY SPILL MARKS AND THE COUCH LOOKED AND SMELLED (DID I SAY SMELLED?) AS THOUGH SOMETHING HAD DIED IN IT. I NEVER EXPECTED THE STAINS ON THE COUCH COULD BE REMOVED, I WAS SIMPLY HOPING THE SMELL COULD BE REDUCED, SO THAT WE COULD MAKE IT THROUGH ANOTHER YEAR OR SO BEFORE BUYING A NEW COUCH. THE STAINS ARE ALL GONE AND IT SMELLS WONDERFUL. I WAS PLEASED WITH THE SERVICE A YEAR AGO, BUT THIS GO ROUND MY EXPECTATIONS WERE FAR EXCEEDED. AS AN ADDED BONUS, YOU GET A GROUP OF GREAT GUYS. I WOULD RECOMMEND THEM TO ANYONE. I GUESS I JUST DID!

VERY COURTEOUS, FRIENDLY, THOROUGH, AND PUNCTUAL.

HE NOT ONLY GOT ALL THE STAINS OUT OF MY LIVING ROOM CARPET, THERE WERE MANY, AND HE ALSO SPOT CLEANED MY STAIRWAY FOR FREE! THIS IS THE THIRD TIME I HAVE HAD A-PLUS CARPET OUT AND THEY WILL CONTINUE TO CLEAN MY CARPETS. PAUL IS VERY FRIENDLY AND DOES A WONDERFUL JOB.

I WAS IN A TIME CRUNCH TO LIST MY HOUSE FOR SALE, SO PAUL SIEVERT JUGGLED SOME APPOINTMENTS AND WAS ABLE TO GET A TEAM OUT THE NEXT DAY! THEY WERE VERY PROFESSIONAL, LISTENED CLOSELY TO WHAT I NEEDED, AND WORKED QUICKLY. IT WAS OBVIOUS THAT THEY WERE VERY CONCERNED ABOUT MY SATISFACTION WITH THEIR WORK. IN ADDITION, THEY WERE THE FRIENDLIEST CREW I'VE EVER WORKED WITH. THE PRICE WAS MORE THAN FAIR AND I WOULD DEFINITELY USE THESE GUYS AGAIN!

PAUL RETURNED MY CALL QUICKLY & SCHEDULED A CLEANING DATE WITH ONE WEEK. HE AND HIS PARTNER CAME OUT & DID A GREAT JOB, QUICKLY & EFFICIENTLY. THEY WERE ALSO VERY HELPFUL IN RECOMMENDING TYPES OF CARPET TO BUY THAT ARE THE MOST DURABLE & EASIEST TO KEEP LOOKING GREAT. I'VE USED A-PLUS NUMEROUS TIMES OVER THE PAST 2 YEARS & PAUL'S WORK IS ALWAYS OUTSTANDING AND REASONABLE.

PAUL WAS VERY RESPONSIVE BOTH IN RETURNING MY CALL TO GET AN ESTIMATE AS WELL AS SCHEDULING THE WORK ON THE PRECISE DAY AND TIME THAT I REQUESTED. ONCE HERE BOTH PAUL AND JIM WERE COURTEOUS AND EFFICIENT. I WOULD RECOMMEND HIGHLY.