A-Plus Carpet Cleaning

We were really happy with the service provided by A-Plus. Paul and Jim were terrific and really engaging. When they came to our house, they discovered that the measurements of the carpeted area were off. They spoke with my wife right away and let her know that this would impact the cost, and secured her agreement prior to starting work. At the end of the experience, they StainMastered our carpets at no cost and also gave us a bottle of carpet cleaner for free. These guys set our expectations appropriately and then delivered. This was a great experience overall.

Very well done, and they were very easy to work with. I can't say whether the price is good or bad - I haven't had a lot of experience with carpet cleaners, but the carpet looked fantastic when they were done.

I am pleased with the work performed. There is still some pet smell in the carpet so they might have just covered the smell with scented product rather than neutralized it. They were only hired to clean the stains, but they cleaned the high traffic area as a courtesy.

This is the third time I've used A-Plus, and they again did an excellent job. They are prompt, professional, pleasant and do excellent work. They make sure that every room is cleaned and give trouble spots extra attention. They listen to my requests and provide instructions and cleaning products to keep my carpets clean between visits. They get nearly all the water out of the carpet, and the carpet is dry enough for normal foot traffic within a few hours. It is worth every penny they charge.

Because of the storm, we were not sure they would show up, but they called and said they would be here. The carpet looks beautiful, and I would recommend them and have them here again.

I used the coupon in Angie's List and got estimates from 3 other vendors. I saved a lot with this discount. Their estimate was the best price. Part of the reason that I used them is because they are certified by a warranty. I have a 3M carpet, and it must be signed by someone who is certified by 3M to do this. This is a rare certification. They used protectors for the wet carpet and paid a bit more attention to the particularly dirtier spots. They did a first class job! They were punctual, reliable, honest and were responsive. They also worked around my schedule. They even cleaned my area rugs for free.

Service was prompt and work was done to our satisfaction.

ON-TIME, THOROUGH, AND VERY PROFESSIONAL.

PAUL WAS EXTREMELY CONSCIENTIOUS IN REGARD TO COMMUNICATION - RETURN CALLS, WARNING CALL - ON HIS WAY, AND TELLING ME EXACTLY HOW HE WAS GOING TO COMPLETE THE JOB. HE SEEMED HONEST IN TELLING ME WHAT THE CARPETS NEEDED (SPOT CLEANING & TEFLON TREATMENT) AND DID NOT DAMAGE FURNITURE OR WALLS. THE JOB WAS SCHEDULED AND COMPLETED IN A TIMELY MANNER.

EVERYTHING WAS GREAT, TIMELY, CLEAR ABOUT COSTS, EXPECTATIONS, FRIENDLY, PROFESSIONAL, CAREFUL AROUND THE HOUSE WITH MY TWO BIG DOGS. (SOME CONTRACTORS ARE NOT, LETTING THE DOGS GET OUT, ETC.) I APPRECIATED THEIR ATTENTION TO EVERYTHING AND ENJOYED TALKING WITH THEM WHILE THEY WORKED. I HIGHLY RECOMMEND THEM AND WOULD USE THEM AGAIN WITHOUT HESITATION.

THESE GUYS ARE FRIENDLY, KNOWLEDGEABLE, AND DID A THOROUGH CLEANING JOB. THEY WERE GREAT ABOUT STAYING IN TOUCH WITH ME REGARDING SCHEDULING. THEY GAVE ME A 20% NEW CUSTOMER DISCOUNT. I'M SURE THEY ARE NOT THE CHEAPEST OUT THERE, BUT THEY HAD SUCH A GOOD TRACK RECORD ON ANGIE'S LIST THAT I FELT THIS WAS THE WAY I SHOULD GO. I WAS PLEASED WITH THEIR SERVICE AND WOULD USE THIS COMPANY AGAIN.

THESE GUYS ARE TERRIFIC. I HIGHLY RECOMMEND THEM. THEY ARE VERY PERSONABLE, RELIABLE, FRIENDLY, ETC. I TRUSTED THEM COMPLETELY, AND THEY WERE A PLEASURE TO WORK WITH. I HAVE TRIED AT LEAST THREE OTHER LOCAL CARPET CLEANERS, AND NONE OF THEM CLEANED AS WELL AS A-PLUS CARPET CLEANING. BECAUSE THE OWNERS OF THE BUSINESS DO THE WORK, THEY UNDERSTAND THE IMPORTANCE OF DOING EXCELLENT WORK. THEY DEPEND ON WORD OF MOUTH (AND ANGIE'S LIST, OF COURSE), AND THEY ARE COMMITTED TO PROVIDING THE BEST POSSIBLE SERVICE. EXCELLENT WORK.

GREAT. ON TIME, FRIENDLY AND EFFICIENT.

I CALLED PAUL FROM ANOTHER STATE PRIOR TO MOVING TO MN TO ARRANGE THIS JOB. HE RETURNED MY CALL LONG DISTANCE AND AGREED TO CLEAN THE CARPETS OF THE TOWNHOUSE I WAS GOING TO MOVE INTO. HE COMPLETED THE JOB WHILE I WAS DRIVING CROSS COUNTRY IN A U-HAUL. HE CALLED ME TO REPORT ON THE CARPETS WHILE I WAS EN ROUTE. AS A SPECIAL BONUS HE APPLIED TEFLON CARPET PROTECTOR TO THE BEDROOM CARPETS (IN ADDITION TO THE 20% OFF I RECEIVED AS AN ANGIE'S LIST MEMBER. THE PREVIOUS OWNERS HAD PETS AND HE DID A GREAT JOB REMOVING THE PET HAIR AND CARPET STAINS! VERY FRIENDLY, TRUSTING SERVICE.

PAUL AND JIM WERE GREAT. THEY WERE ABLE TO CLEAN WITHIN A WEEK OF MY CALL. THEY WERE FRIENDLY, ON TIME, WORKED HARD, MOVED THE FURNITURE, DID A FEW EXTRAS AND LEFT THE HOUSE LOOKING AND SMELLING GREAT. I WAS VERY HAPPY WITH THE WORK. I WOULD HIGHLY RECOMMEND A-PLUS.

JOHN WAS VERY ACCOMODATING TO WORK US INTO HIS SCHEDULE. WE WERE PUTTING OUR HOUSE UP FOR SALE AND NEEDED THE CARPET CLEANED QUICKLY. JOHN ARRIVED ON TIME AND CLEANED THE CARPETS. THE NEXT DAY I NOTICED THE EDGES OF THE STAIRS LOOKED DIRTY AND THERE WERE SOME SPOTS ON THE PORCH CARPET. I USED A CARPET STAIN REMOVER TO TREAT ONE OF THE SPOTS. I CALLED JOHN AND HE TOLD ME HE WENT OVER THE AREAS SEVERAL TIMES, BUT AGREED TO COME BACK AND RECLEAN THE CARPETS AT NO EXTRA CHARGE. AFTER THE SECOND CLEANING THE CARPET LOOKED FINE.

PAUL AND HIS PARTNER WERE A DELIGHT TO WORK WITH. THEY BOTH OWN THE COMPANY. THEY DID AN EXCELLENT JOB. IN ADDITION TO CLEANING THE STAIR CASE AND LANDING AND STAIRS, THEY ALSO ASKED IF I'D LIKE THE AREA RUG CLEANED IN THE LIVING ROOM WHICH THEY DID AND DIDN'T CHARGE EXTRA. THEY WERE UPBEAT, HAD A SENSE OF HUMOR, AND SEEMED TO ENJOY THEIR WORK. I HIGHLY RECOMMEND THEIR SERVICE.

THEY WERE ABLE TO COME WITHIN A WEEK, SHOWED UP ON TIME, DID THE WORK EXPEDITIOUSLY, AND WERE QUITE FRIENDLY. THE WORK SEEMS QUITE THOROUGH. THEY USE A POWERFUL UNIT IN A TRUCK WITH HOSES GOING INTO THE HOUSE. THEY GO OVER THE CARPET AT LEAST THREE TIMES WITH DIFFERENT TOOLS. THEY MOVED FURNITURE THAT COULD BE MOVED AND, OTHERWISE, DEALT WELL WITH GETTING AROUND AND UNDER FURNITURE THAT COULDN'T BE MOVED. THEY LEFT GOOD INSTRUCTIONS ON WHAT TO DO ABOUT WAITING FOR THE CARPET TO COMPLETELY DRY. THE RESULT IS THAT THE CARPET LOOKS LIKE NEW AGAIN. HE POINTED OUT SOME ''STAIN'' THAT HE COULDN'T GET OUT BUT, FRANKLY, I CAN'T SEE ANY STAINS LEFT. THIS WAS A FIRST-CLASS EXPERIENCE FROM START TO FINISH. (AND ANGIE'S LIST CUSTOMERS GET A DISCOUNT THAT, FOR US, PAYS FOR TWO+ YEARS OF ANGIE'S LIST.)

FELT PRESSURE TO GIVE REPORT TO ANGIE'S LIST. WANTED PAYMENT IN CASH.

PAUL AND JIM WERE FABULOUS. THEY DID A GREAT JOB CLEANING THE CARPETS. BOTH PERSONABLE AND EXPLAINED THE PROCESS AND EVEN PAID EXTRA ATTENTION TO SOME STAIN SPOTS.

THEY WERE VERY PLEASANT TO DEAL WITH. I CALLED AND THEY CAME OVER WITHIN A FEW HOURS. VERY EFFICIENT AND DID A GREAT JOB! WOULD USE THEM AGAIN!

PAUL'S AVAILABILITY WORKED GREAT WITH MY SCHEDULE, HE WAS ON TIME AND VERY PROFESSIONAL. HE EVEN CLEANED THE FAMILY ROOM TWICE (DIRTIEST ROOM) DUE TO OUR NEGLECT OF REGULAR CARPET CLEANINGS. WE'RE VERY HAPPY WITH HIS WORK AND WILL USE HIM AGAIN.

BOTH TIMES THEY DID OUTSTANDING WORK- WERE ON TIME-POLITE AND PROFESSIONAL.

ARRIVED WHEN HE SAID HE WOULD. DID A VERY THOROUGH JOB ON ALL THE CARPETING. IT LOOKED GREAT! TOOK EXTRA TIME TO WORK ON THE STAINS. WAS FRIENDLY AND PROFESSIONAL. WILL DEFINITELY USE THIS COMPANY AGAIN.

WE FOUND HIM THROUGH ANGIE'S LIST AND HE IS VERY EXCEPTIONAL. I REFERRED MY NEIGHBOR TO HIM. THE NEIGHBOR TOLD HIM THAT MY HUSBAND HAD PASSED AWAY AND HE CAME OVER TO GIVE HIS CONDOLENCES, WHICH MEANT A LOT TO ME.