Midwest Pest

The exterminator was very friendly and seemed very knowledgeable about his work and the extermination process. He answered all of my questions and was very patient.

I've been finding semi-dead wasps in my upstairs. I called Jon based on the responses I saw on Angie's list. He called me back within about 15 minutes and talked to me about the problem. He explained why I was seeing them and gave me some ideas. His explanation was great and he was fairly certain my problem would go away shortly. He explained what happens to the wasps in the winter and why this was going on. He was just great! And, when summer comes around, I'll scope my house out and give him a call. I'd use him for any pest problem I have. Thanks, Jon!

They applied the pest spraying as advertised. I did not have to schedule exterior spraying other than the first. They show up as per their stated schedule and spray the interior, exterior, or both. We had just moved into our house and it had ant problem, both regular ants and some carpenter ants. We have used them for two years and have not seen an ant since the first treatment and seldom have any insects.

Worked great - didn't see any more mice all winter.

When I contacted Jon to let him know what we were hoping from the treatment, he recommended to hold off for a few months and to infact call after the expiration date of our Big Deal. We did just that and it was as easy as pie.

The representative came to my home, did an evaluation of the problem and offered options for control. I live in a single story condo on a watershed pond, so there are a lot of insects... The boxelder bugs quite literally would cover my front door to the point I could not leave it open for ventilation and guests had to enter through my garage. Within 2 weeks of the first treatment, my problem was solved! The additional treatments kept me problem free. I opted to continue services with this company after the coupon visits were complete. They are personable, knowledgeable, responsive and I would (and have) recommend them to anyone else with any sort of an insect problem.

This year was the first year when we had mice infestation in our house. The first time happened in Spring and that's the first time when we contacted Midwest Pest Control. Jon (the owner) came and inspected the house and the garage. He knows where are the vulnerable spots of each house and how they can get in. He also found a hole and proof that the mouse was there. He plugged that hole with some putty. He put poison boxes wherever he thinks that they walk. Then later in the fall, it happened again. We called him (under the 1 year warranty) and he came back. He inspected the house again and he told us that in the garage, behind the shelves, there might be some holes in the house, but he could do anything because it was a big job to remove them. He refilled the poison boxes, and put some foam here and there around the house where he was suspecting something, although he couldn't prove that there was activity there. Later in the fall, we did some remodeling in the garage and we remove those shelves. He was right. We found 3 holes in the wall right behind them. We fixed them and we didn't have any infestation since then. Hopefully this time will last!

They were OK. They looked around the house to see where the mice were entering, and they couldn't find anything. I mentioned that I thought it might be a squirrel and pointed out where I thought they were getting in. They dismissed this idea, but turns out it was correct (we have a squirrel and mice!) I liked the idea that they were trying to stop mice from entering in the first place, but after that was a bust, all they did was throw deadly mice bait around the attic (which is still there untouched.) For $20, I could have gone to Home Depot and done the same thing. And in the end...we still have mice! So, not greatly effective.

Very professional and knowledable.

The provider was already out in my neighborhood, so he was able to squeeze us in immediately. My wife was very pleased to have the nest sprayed since she had been stung by the yellow jackets when walking to the nearby garage. I'm all for battling nests along the gutters on my own, but for underground nests, I had no hesitations calling in the pros. The service took about 20 minutes or so. Have not had any problems with the nest since it was sprayed. 30 day guarantee was included with the service.

Used a Groupon, after the expiration date. They were great about it, as the timing for these particular bugs was after the groupon expired.

See above! We are sticking with them! They are that good.

Excellent. We have mice enter our house a couple of times a year - they come in under the deck and we need to tear the deck out in order to plug up the holes. They helped us pinpoint the entry point for the mice, and now when they come in I always call Midwest Pest to come and help out. They have a few "plastic rocks" filled with poison strategically placed outside around the deck that have small entrances so our cat cannot eat the poisen. They also place poisen in the basement along the top of the wall. They understand houses with pets & cats, and know how to be careful. In addition, they search around and look for droppings or places where the mice store their food, so they can pinpoint where they may be. They are experts about mice - very knowledgable.

Note to self: Think twice before choosing an Angie's List special deal. You might get a one-man operation who is overwhelmed by all of the sudden business.

Applications were very effective, and workmen were professional.

Wonderful. The showed up on time at each appointment, did the work, cleared up, and were gone. No muss, no fuss.

He was GREAT!!! On time, did great work and answered any questions I had. I would use them again and again and again.

Yellow Jackets built a nest under our siding. We were unsuccessful in getting them to evacuate, so we looked up a pest control specialist on Angie's List. After reviewing several options, we called Jon Hagel of Midwest Pest. Jon returned our call within an acceptable period of time, but still apologized for not getting back to us sooner. He explained that he and his crew were extremely busy and it was taking a little longer, then he would like, to return calls. Because of the volume of work he was handling, he said he couldn't promise getting to us until the following Monday. He would come sooner, if possible, but that he could only make a promise about the following Monday. He said if we felt the problem needed immediate attention he would give us the names of good competitors. We told him we would wait until Monday Sept. 24. On Sept. 24 Jon showed up early in the morning and assessed the situation. He explained the life cycle of yellow jackets and the process he would use to exterminate them. Jon was polite, professional, dependable, and efficient. We won't hesitate to use him again or to recommend his services. Thanks Jon. Linda Nelson

Do you remember when you found someone that provided a top notch service and they were the only person you needed in your Rolodex? That is what it is like working with Jon and Midwest Pest. He spent 2 hours with me going in and out of my house, explaining what to worry about and what not to and I learned a lot. After telling me that my efforts to fill in foundation holes resulted in no obvious signs of entry, and no signs of mouse activity yet this year he gave me my bill - $0. He charged me nothing for a large portion of his day, graciously and with a sense of humor. If we do get any "visitors" this year, I'm confident Jon will be fast, on time and handle the problem without issue. He's professional, attentive, funny, and knowledgeable. I'm grateful to have found him because of AngiesList and would recommend him hands down for any pest issues.

Would not use them again as they should have done more to find out where the mice where coming into the house and preventing that not just setting a few traps. We can do that just as well.

Very pleased with services performed. Prices were lower than competition. Was able to come out sooner than others and was responsive and professional.

Excellent customer service!!!

I had the exact same experience as the last review. Their voice mail says they "typically" call back in 10-30 minutes. I waited two hours and called again and received no answer. It's now been almost 24 hours and still no call back. I called Westside Pest Control Solutions, they answered right away.

I attempted to contact Midwest Pest for services related to an insect problem. When I called, no one answered, but I was directed to voice mail. The voice mail message specifically stated that if they did not answer someone would call back sometime between ten and thirty minutes from the time a message is left. After the allotted time passed, I attempted to contact the business once again, but again no one answered. I opted to contact a competitor. It has now been at least 5 hours since I left that message, and still no call back. I wanted to use Midwest Pest, given the high marks they have received on Angie's List, but by making a promise (in the voice mail message) that they could not keep, they drove me away.

Larry was on time and very pleasant and informative. Returned a second time to retreat due to addition of mulch.