FIRST LANDMARK BUILDERS INC

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THE INITIAL BID WAS A BIT TENSE AS THEY DID NOT WANT TO SPEND TIME LOOKING FOR MY PROPERTY STAKE AND JUST WANTED TO ADD THE $400 NECESSARY FOR A SURVEY. ANOTHER BUILDER WHO ALSO BID THE PROJECT USED HIS METAL DETECTOR TO FIND THE EXISTING STAKE. AFTER THAT THE EXPERIENCE WAS PRETTY MUCH PERFECT. THEY DID THE JOB ON TIME AS PROMISED (IN ABOUT FIVE WEEKS FROM THE DAY THEY GRADED MY BACK YARD.) I CALLED TO ADD THINGS LIKE THE OUTDOOR OUTLET AND THEY WERE EXTREMELY NICE ABOUT IT. I WOULD CERTAINLY HIRE THEM AGAIN FOR A SIMILAR JOB.

I WAS VERY PLEASED WITH THEIR WORK. EVERYTHING WAS DONE VERY EFFICIENTLY. AS SOON AS ONE PART OF THE JOB WAS COMPLETE, THE NEXT CREW CAME, USUALLY THE NEXT DAY SO THE JOB WAS FINISHED MORE QUICKLY THAN I EXPECTED. FROM REMOVAL OF MY OLD GARAGE/DRIVEWAY, TO CONSTRUCTION, ELECTRICAL & GARAGE DOOR INSTALLATION, EVERYTHING PROGRESSED SEAMLESSLY. THEIR WORK IS OF EXCELLENT QUALITY AT A FAIR PRICE.

THE WHOLE EXPERIENCE WAS PRETTY POSITIVE FROM BEGINNING TO END. JIM TREPP KEPT APPOINTMENTS ON TIME AND WHEN HE SAID HE WAS GOING TO DO SOMETHING, HE DID. ALYSSA IN THE OFFICE COORDINATED ALL THE WORKERS (THEY USE SUBS THAT THEY HAVE WORKED WITH FOR MANY YEARS) AND SHE WAS ALSO EASY TO WORK WITH. THE WORK WAS DONE WELL (ACCORDING TO A COUPLE NEIGHBORS WHO STOPPED IN FREQUENTLY TO CHECK ON THINGS). TOOK A BIT LONGER THAN I HAD HOPED DUE PARTLY TO WEATHER. SOME THOUGHT THE PRICE HIGH, BUT IT WAS THE LOWEST OF THREE BIDS I GOT, ONE BID WAS $6,000 MORE AND THE OTHER WAS $20,000 MORE!

DEMOLITION - NICE! CEMENT (GUY NELSON) - EXCELLENT! CARPENTERS - EXCELLENT! ELECTRICIAN (CARLOS) - EXCELLENT! OVERALL EXPERIENCE: A COUPLE OF GLITCHES AND A COUPLE OF CHANGE ORDERS AND EACH WAS HANDLED WITH A REPLY OF ''NO PROBLEM, WE'LL TAKE CARE OF THAT!'' AND THEY DID - PROMPTLY! I AM EXTREMELY HAPPY WITH FIRST LANDMARK. MY ONLY REGRET IS THAT I DIDN'T ASK ABOUT MORE OPTIONS, LIKE A DIFFERENT STYLE OF SIDING OR A DIFFERENT STYLE OF SHINGLES. I MIGHT HAVE CHOSEN A DIFFERENT TYPE OF SHINGLE IF I HAD THE PRESENCE OF MIND TO ASK. REGARDLESS, FIRST LANDMARK DID A GREAT JOB.

STILL A WORK IN PROGRESS AND WILL SEND COMMENTS IN THE FUTURE. SO FAR SO GOOD!

I WAS VERY PLEASED WITH LANDMARK. FROM START TO FINISH, THEY WERE EASY TO DEAL WITH, EXTREMELY RESPONSIVE AND PROFESSIONAL. I AM VERY SATISFIED WITH BOTH THEIR PROCESS AND THEIR PRODUCT. HIGHLY RECOMMENDED!

ALL STEPS IN THE PROCESS WERE COMPLETED IN A VERY PROFESSIONAL MANNER. JIM TREPP, SALESMEN FOR FIRST LANDMARK BUILDERS WAS GREAT. HE WAS PUNCTUAL AND EXPLAINED THE POSSIBLE SERVICES AVAILABLE IN BUILDING THE GARAGE. HE PRESENTED A REASONABLE QUOTE WHICH TURNED OUT TO BE FIRM EVEN ON ALL THE SMALL DETAILS OF THE PROJECT. ALL OTHER REPRESENTING OF THE COMPANY AND ALL CONTRACTORS WERE KNOWLEDGEABLE AND FULFILLED THERE RESPONSIBILITIES IN TIMELY MANNER SO THE PROJECT COULD BE COMPLETED AS SCHEDULED.

I COULDN'T ASK FOR A MORE SMOOTHLY COORDINATED PROJECT. THERE WERE NO REAL GAPS BETWEEN SEGMENTS. EACH WORKER SEEMED TO KNOW HIS JOB VERY WELL AND THERE WAS NO TIME WASTED IN BACKTRACKING OR TRYING TO FIGURE OUT THE NEXT STEP. WALK-THROUGHS WITH THE CITY INSPECTORS RESULTED IN FIRST-TIME FINAL APPROVALS. I WOULD HAVE NO RESERVATION IN RECOMMENDING FIRST LANDMARK TO MY FRIENDS OR RELATIVES.

JIM WAS EXTREMELY HELPFUL. HE TOLD ME THAT I DIDN'T NEED TO DO A REBUILD, AS I WAS AFRAID I HAD TO DO. INSTEAD, RECOMMENDED A NEW ROOF AND GAVE ME NAMES OF SUITABLE ROOFERS. HE TOOK A LOT OF TIME WITH ME, EVEN THOUGH THERE IS NO BUSINESS HERE FOR HIM NOW. I WAS VERY IMPRESSED WITH HIS HELPFULNESS AND HONESTY.

EXCELLENT WORK. THE WORKERS WERE ALWAYS COURTEOUS AND CLEANED UP AFTER THEMSELVES. DAVID, THE CARPENTER, BUILT THE WHOLE THING BY HIMSELF. WE ARE VERY HAPPY WITH THE JOB THEY DID.

THEY CAME EVERY DAY, RETURNED PHONE CALLS, AND ANSWERED QUESTIONS! DID NOT CLEAN UP JOB SITE AS WELL AS WE WOULD HAVE LIKED.

THIS WAS PERHAPS THE BEST EXPERIENCE I'VE EVER HAD WITH A CONTRACTOR. THEY DID A FANTASTIC JOB. THEY CAME WHEN THEY SAID THEY WOULD, THE QUALITY OF THE WORK WAS EXCELLENT, AND THEY WERE MY LOW BID. I COULD RECOMMEND THESE FOLKS TO ANYONE. MY ONLY WISH IS THAT THEY DID MORE TYPES OF CONSTRUCTION THAN JUST GARAGES!

THE SALESMAN, JIM TREPP, IS A REALLY GOOD GUY, AND HE TAKES A LOT OF TIME TO WORK WITH THE CUSTOMER TO MAKE SURE THEY GET THE GARAGE THEY REALLY WANT. THE CARPENTERS WE HAD (JIM AND MARK), AND THE CONCRETE GUYS (GUY AND RYAN) WERE REALLY EXCELLENT, AND IT SHOWS IN THE RESULTS. WE HAD A REALLY GOOD EXPERIENCE WITH FIRST LANDMARK, AND I WOULD RECOMMEND THEM TO ANYBODY NEEDING A GARAGE BUILT.

THIS COMPANY BUILDS GARAGES EXCLUSIVELY, AND IT SHOWS. THEY KNOW WHAT THEY'RE DOING AND WHAT IT WILL TAKE TO GET THE JOB DONE. THE SALESPERSON WAS VERY KNOWLEDGEABLE, HELPFUL AND PATIENT (I POSTPONED CONSTRUCTION SEVERAL MONTHS UNTIL THE SALE OF MY HOME IN ANOTHER CITY). THE OFFICE COORDINATOR WHO SUPERVISED THE PROJECT MADE SURE I WAS INFORMED OF PROGRESS AND WAS VERY RESPONSIVE TO QUESTIONS. THE COST WAS REASONABLE WHEN COMPARED TO TWO OTHER BIDS, ONE FROM A GENERAL CONTRACTOR AND ONE FROM ANOTHER GARAGE BUILDER. I'M VERY SATISFIED WITH THE RESULTS.

WE ARE VERY HAPPY WITH OUR NEW TWO CAR GARAGE. GENE WENT THROUGH LOTS OF OPTIONS WE COULD ADD ON IF WE WANTED. COMMUNICATION TO SET UP THE PROJECT WAS GREAT. COMMUNICATION DURING THE PROJECT WAS MINIMAL. WE DIDN'T KNOW WHEN THE ELECTRICIAN OR CARPENTERS WERE COMING. GENE WAS HONEST ABOUT THE DELAY BETWEEN CONCRETE, CARPENTERS, ELECTRIC WORK, ETC., BUT IT WAS HARD TO SEE THE PROJECT SIT IDLE FOR 5+ WEEKS.

I WAS VERY IMPRESSED BY HOW QUICKLY THE PROJECT WAS COMPLETED. THERE WERE NOT LONG GAPS BETWEEN PARTS OF THE PROJECT. THE ORIGINAL SALES CALL WITH GENE WAS GREAT - HE IS THE OWNER AND OBVIOUSLY CARES A LOT ABOUT CUSTOMER SERVICE. THE PROJECT MANAGER KEPT ME AWARE EVERY STEP OF THE WAY. SHE WAS ALSO VERY PROFESSIONAL AND RESPONSIVE. THE GARAGE IS OF VERY HIGH QUALITY AS WELL. THE ONLY PROBLEM WAS THE CARPENTER WHO DID MUCH OF THE JOB. HE WAS VERY RUDE AND DIFFICULT TO WORK WITH. HOWEVER, DUE TO THE HIGH QUALITY OF THE RESPONSE FROM THE COMPANY UPON OUR COMPLAINT, AND THE FACT THAT THE CARPENTER STILL DID A GOOD JOB DESPITE HOW MISERABLE IT WAS TO WORK WITH HIM, I WOULD HIGHLY RECOMMEND THE COMPANY. I ASSUME THEY HAVE OTHER CARPENTERS WHO WOULD NOT BEHAVE THIS WAY.

CEMENT WORK FOR GARAGE SLAB & DRIVEWAY IS BEAUTIFUL. CARPENTRY WORK ON GARAGE WAS JUST PLAIN SLOPPY. ROOFING JOB WAS PATHETIC. WE MADE THEM TEAR IT OFF AND REDO. NOT ONLY WERE THE SHINGLES ON CROOKED AND BROKEN, THEY WERE THE WRONG COLOR. THEN THEY CHARGED US $400 EXTRA TO PUT ON THE SHINGLES WE WANTED. SECOND ROOFING JOB (DONE BY DIFFERENT PERSON) WAS GREAT. STUCCO MATCHES HOUSE VERY WELL AND LOOKS GREAT. HOWEVER, IT HAS SLIGHTLY MORE CRACKS THAN WE WOULD PREFER. IT IS POSSIBLE THEY PUT IT ON TOO EARLY IN THE SPRING. THEY WERE NOT GREAT TO WORK WITH. OVERALL, THE SUBS SEEMED TO DO GOOD WORK, BUT LANDMARK AS GENERAL WAS UNDERWHELMING. WOULD NOT RECOMMEND TO OTHERS.

THEY WERE PERFECT. GOOD PRICE, CONSISTENCY, ON SCHEDULE, GOOD CLEANUP. I HAVE NO COMPLAINTS WHATSOEVER. JIMM TREPP WAS GREAT TO DEAL WITHJIM TREPP WAS A GREAT POINT OF CONTACT

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GENE WAS THOROUGH ON HIS BID, FAIR AND VERY EASY AND PLEASURABLE TO DEAL WITH. QUALITY OF WORK WAS EXCELLENT. HIS PRICING WAS EXTREMELY FAIR CONSIDERING DEMOLITION, AND ADDING IN ELECTRIC. ONE BID WE HAD COME IN $10,000 HIGHER. OTHER BID RIGHT IN LINE WITH GENE. VERY HAPPY WITH THE NEW GARAGE. GENE ALSO WENT OUT OF HIS WAY TO TRY AND MATCH NEW GARAGE SIDING WITH EXISTING SIDING ON HOUSE (DETACHED).

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