Asphalt Driveway Co

Reached out to them twice and no response.

The representative who met with me was friendly, professional and thorough. He estimated the cost of an asphalt driveway patch, a complete asphalt replacement, and a concrete replacement of the driveway and sidewalk so everything would match. I chose the latter. When the contract was signed, it was agreed that there could be flexibility regarding the job start. Several weeks later, I received a telephone call informing me that the work would begin the next day. The crew arrived in the early morning to remove the asphalt drive and concrete sidewalk. They were done in less than three hours. It was more than week before a telephone call informed me that a crew would arrive the next day to place the forms for pouring. Due to morning showers, they were later than expected but got it done. That was a Friday. After the weekend, they returned on Monday to further prepare the job and make sure the base was properly laid. On Tuesday, the concrete was poured; on Wednesday, they returned to "cut" it. The crew was well-experienced and professional. They did an outstanding job. I couldn't be more pleased with the outcome.

Met with sales rep on site to review options to replace and slightly upsize existing driveway (2' wider on each side). Our rep was punctual and friendly, but my BS meter was going off the charts. I have been around construction most of my life and have worked as a design/build project manager. I didn't advertise this. As I started asking questions and I got the rote answers others have mentioned... and some about how "I have done more driveways in this area than anyone else..." That's a real turnoff. At any rate, he measured it up and sat down at our kitchen table to write up the quote. I found that a bit odd , but he was friendly enough. As others have mentioned here, he provided a drawing and price on the quote and asked for the down payment on the spot to get the project started. He offered a 10% discount for immediate contract. He didn't even fill out the quote with the job details (homeowner name, address, date, etc.) I asked him to leave the quote and I would review. He would not leave the quote with us. I had to ask to take a picture of the quote and he begrudgingly agreed. I knew at that point we would not hire, but I at least wanted to get the price for comparison. In all of my professional as well as personal construction projects, I have never once had a professional subcontractor (or any subcontractor for that matter) refuse to leave the quote/estimate for review. I'm sure his MO is to get people to sign on the spot and avoid comparison and competition. That's a huge red flag and it is not the standard of practice in driveway, landscaping, or any field of the trades. I would avoid. Post Script: This experience was from Aug 2014. We did not replace driveway at the time. We are replacing this season in 2017. I have a current plan and quote for the work and the contractor we selected could not have been more pleasant and professional. He provided a quote for the same base project as ADC but with option to add a side 15' extension with a 11 x 20 parking pad on the end of it. It increases the driveway area by about 80% than the ADC quote attached here. Our current quotes are generally at or below Asphalt Driveway Company, but the driveway replacement and expansion is almost 2x the size. ADC is charging a premium, using predatory high-pressure sales tactics, and won't leave the quote for comparison. Not a good combination.

It took a little long to get things going and in between each stage was longer than we expected but the work was done well. Everything looks great! They were very busy so that's why it took awhile.

The sales person came to our home to discuss what we wanted to have done. We said we wanted the entire driveway & patio removed & new asphalt put down. He measured everything out & gave us a quote, which we accepted. The workers came out & removed the patio & half of our driveway. We called immediately asking why they only removed half of the driveway & they told us that according to what the sales person quoted, that is all we were getting done. We explained that no, we wanted the entire drive way removed - even our contract said that we agreed to purchase "1 asphalt driveway". Why would we only want to replace half of our driveway? They sent the sales person back out to us & said that it would be an additional $5,000 to get the remainder of our driveway replaced. Obviously we were not happy about this & had to decide what to do. After speaking with the manager he agreed to charge us $2,500 to remove & replace the remainder of the driveway. We agreed to but being that we are in Minnesota it snowed before they could remove the remainder of the driveway. So now we had a decision to make, did we want them to poor the asphalt on the first half of the driveway or wait until the spring time when they could remove the second half & then poor the asphalt all at one time. We choose to have them poor the first half as we didn't want to deal with driving on class 5 for the entire winter - not the easiest to snow blow class 5. They came back in the spring removed the rest of the driveway & put the rest of the asphalt down & now we have a nice seam between to the two halves of our driveway that we will have to look at until we get it seal coated - which won't be done by this company. I'm happy that they worked with us, but I want others to be aware to of this situation that happened & make sure you get all of the details in writing.

I'm a new member of Angie's List and was going through the list of the asphalt companies and saw one from August 22, 2013 that struck a cord. Started out with "Strange experience" and his experience was my experience! And then the company - Asphalt Driveway Co - denied it was their company as they never use a measuring tape!! But it had to be the same company as the estimator sounded like the same one I had - he too asked for help in holding a measuring tape! When I asked him why, he said a measuring wheel wasn't as accurate. But then it got stranger. Unlike other estimators who were quick, he lingered. Said he needed "a table". I took him to the patio. He spent a very long time making a drawing of my driveway and giving me a big book to read about the history of his company and how he knew people in my area as he'd been around a long time. He gave a long spiel about what other companies did, how they used as "a recycled base" that was made up of "yard waste" such as "mulched grass clippings, leaves, branches" - "mostly dirt" - and this stuff "sinks" which isn't like the "dolomite" his company uses. Now dolomite is a kind of limestone and limestone is a recommended base. But the recycled material that is sometimes used by others from what I know is not yard waste. Anyway, so after going through his book, I asked him what the depth of the base would be. "It depends on what we find after removing your driveway." I said anything you find is not going to be as good as limestone and that's what I want and I kept asking the question - but he came up blank. Then I read about a "12" base from an article in his book. He said, "Was that a road?" I checked. "Yes." Then he just halved that number and said "six." He left after 2 1/2 hours and took his estimate with him. On the plus side, he was a nice, friendly man who was just trying to make a connection to pull a sale and didn't feel comfortable with a measuring wheel. He stressed the importance of communications. But communications about what's important - like the depth of the base - is where it's at.

They are the worst people to deal with. They only brought enough asphalt to complete 3/4 of my driveway. They came back the next day to finish the job and they left a huge seam from the previous days work. The seam was never fixed. They came back a year later to coat my driveway and there was not enough oil in the seal so it wore off. I will never use them again.

I love this company and had them originally install my driveway and very satisfied with their work. I like their high quality seal coat because it lasts the 3-4 years they project. Will use them again for this.

They do first-class work. The only issue with this past work, the field coating, is that we expected them to show up at 10am on Monday, but they showed up at 8am. I was barely awake. There seems to be a little bit of a problem with communication between the office and the work force.

Asphalt Drivway Co Inc did a spring sale for the removal and installation of an asphalt driveway. The company distributed flyer in our neighborhood. I called and within the same week a saleperson was available; he was punctual, professional and NOT high pressure. Paid with credit card and only a down payment was needed to secure the job with balance due upon completion. To keep figures round, we put down $400, for a balance of $3000. The "promises" made by the salesperson were kept. He had advised us we would have a new driveway within 3-4 wks, depending on when the new season started for making asphalty; came in three. He explained the entire process, from removal to completion. Stated the crew call before their arrival; they did. The crew would clean-up after themselves; they did. Foreman would explain exactly what he and the crew would do and the "dos" & don'ts" of a new driveway; he did. Job took approximatety 2 hours for a 20 x27. The foreman asked for a signature to identify the job had been completed, that he had explained our responsibilities and we should feel free to contact ADC if we had any further concerns. The following day we were contacted by the billing department to advise us the balance of the bill would be processed.

.Most driveway estimates are completed the same day. He came out in a timely manner but he did not write up the estimate that same day. He said he would contact us at a later date with the estimate. He called a few days later and said he wanted to come out and explain the estimate in person. We recommended he mail it instead. Never did receive the estimate. We appreciated him coming out and perhaps at a later date we may reconsider.

Would not recommend. Received flyer in mail that stated 10% off. We called to get estimate and were told that was old flyer and they were now only offering 5% off. Mmm, ok. We still set up an appointment. Jon came out to the house

My husband took the call & set up the appointment, knowing I'd requested that a couple of firms give estimates for cement replacement of our asphalt drive. The caller stated that the company did both cement/concrete and asphalt driveways. Although I did not recognize the company name as one I'd contacted, we decided to keep the appointment. The estimator, Jon, arrived on-time and was friendly as he measured the drive, having us participate by stepping on one end of the tape. It was a cold day so we invited him into the house to write up the estimate, thinking he'd take 10 minutes or so in the foyer. He asked to sit at a table, so we showed him to a small one downstairs. We quickly learned that a) the company ONLY does asphalt and b) he could not tell us how the company got our contact info. 45 minutes later we got him to wrap up his full-blown, not-able-to-be-shortened sales pitch. The pricing, when at last supplied, was only a dollar figure (i.e., no complete measurements / work description / planned start date / warranty statement), handwritten on the back of a company ad-flyer. A discount was offered for "same-day" deposit / commitment. When we commented that we'd had estimates for a concrete drive that were quite close to his asphalt-only option, he stated authoritatively that "any concrete work at that price will be no good". (Our concrete estimates are from firms personally recommended by people we know, and we've seen the work results at their homes.) I appreciate that this is a long-established firm that chooses to operate on a "handshake" basis and seems to have been successful with that. We did not like the high-pressure, time-consuming sales approach and will not use this firm.

We were pleased with the salesman who talked with us about the work to be done, the price of the project, the ability of the company to do the work within our time frame, the reputation of the company, the plan to let the gravel underlayment settled for a week while we drove on it before the new pavement would be placed, and the salesman's assurances that our concerns about any possible changes in the slope of our driveway that might mean a steep grade from lawn as it approached the new driveway would not be an issue. The workers came as promised, removed the old driveway, widened the driveway as agreed, graded and layed the gravel and gave us a timeframe for completing the project. After the driveway was regraded and the gravel was placed, we noticed a significant difference between our old driveway and the new gravel, leaving what appeared to a possible drop of several inches from our lawn to the new driveway - something we had been assured would not happen. We contacted the company expressing our concern about this. We asked whether it needed to be regraded to meet this concern before the pavement was placed. A different salesman came out to our house, surveyed the area and said the new driveway was graded properly and assured us there would be only a little drop, maybe an inch or two, or no drop at all from the lawn to the new driveway when it was completed. The new pavement was layed. My wife expressed concern to the foreman when the new pavement was layed about the four to six inch drop from the edge of the lawn to the driveway that still remained and the foreman told her that they applied the appropriate amount of new pavement. We have no complaints at this time about what appears to be the quality of the new pavement or the quality of the crews that did the work. It may well be that the new grade of our driveway is best, but we feel that our concerns - expressed at the time we hired the company as well as before the final pavement was layed - were either knowingly ignored or fell on deaf ears. Telling us up front that a fairly steep slop from our lawn to the new driveway might be necessary - even as much as 4-6 inches - instead of assuring us there wouldn't be an issue - would have been more honest. It feels even more dishonest when a representative from the company to come out to look at our driveway after the gravel was layed and before the pavement was placed and still assured us there would be no real issue.

I called for an estimate on an asphalt driveway. The estimator showed up mid-day and immediately seemed put out because both my husband and I weren't home. I told him I know what we want and can show him exactly where to measure. He wanted me to help him do his job measuring by holding the other end of the tape measure. I had 3 other bids which did not require this. I told him I needed to go back inside because my children were left alone in there. He became very agitated and very rudely suggested I shouldn't have made the appointment if it wasn't a good time for me. About 4-5 times during our visit he rudely made statements to me suggesting he should come back when my husband is home. I told him we are getting 3-5 bids before we make our final decision anyway. He ended up storming off my property without even writing up an estimate. I would never use this company and have never dealt with anyone so unprofessional. I felt so strongly about my horrible experience I decided to call the office to talk to a manager about what happened. When the "manager" called me back he seemed completely uninterested in my experience.

I don't have a big driveway so the price seemed a bit high (it was one of the higher bids) but my neighbors used them in the past and the work looked professional. He explained the process and types of asphalt. The only thing I remembered was when I asked how the cost was derived he said "it is from a formula" but didn't show exactly what it was. I also used a coupon from one of those mailers. They came in and removed the old driveway and poured the new rock/sand mixture foundation. There was a settling period and we were allowed to drive on it to compact it. They determined a bit more of the foundation needed to be poured/leveled so there was some more time to let that settle. Last, the new asphalt was poured and we have a new driveway!

They provided me with a good service, however they did not draw up an official contract. The work went by based entirely on the word of the man who came out to give me the estimate. They did the work and they stuck to the price, however I thought it was strange that they never wrote up an official estimate. The price seemed a little high.

They did a sloppy quote. They did not want to commit set price on the papers. They did not have a form. They wrote on the notepad and left it with us. It was not a professional quote and that was the only problem. Otherwise they went over what they would do with the driveway, how long it would take and they would give us a list of clients they had worked on. They are now working in the area doing other peoples driveways. We are watching them. We want to see how the work is done before finalizing on them. Their price is in line with other company.

Quote was double the other 3 quotes I received for a very similar service (size of driveway, depth of base/asphalt, etc). In addition, salesman gave an extremely hard selling pitch, and became a bit rude when I told him he was way to high compared to his competitors. I would highly recommend not having this company quote your driveway due to price and the high pressure sales pitch.

Burned our bushes next to our driveway. Areas of the driveway where asphalt was showing loose rock. We forced the company to fix and the fix was worse looking then the loose rock. Now 2 years later the driveway is starting to develop cracks. When we called to complain, we were told the earth moves and therefore we are to expect cracks! Not a good situation. Doubt that they will fix it to our satisfaction. We just threw $6000.00 down the drain. Beware!!!

After the rep measured the driveway he asked to sit down with my wife and I. We sat for 15 minutes while he figured out the square footage. He then spent a lot of time showing pictures of the steps involved and explaining the materials they used. He stressed that they use better materials than other firms. He then presented his price and asked that we sign up on the spot. I told him that for a job of this size we wanted to get other estimates. He seemed put off by this. As it turned out, his price was double what three other companies quoted. We also learned that the material used for the paving is standard. The fill materail does vary and they might justify some extra cost for the type of fill. It certainly would not justify double the cost.

We removed a 2 car driveway and replaced it with a 3 car driveway. They quickly came out to give an estimate and had good ideas on how to layout the new part of the driveway. Completely explained the process and the time frame for when we wouldn't be able to drive on it. They were very flexible with the start date, called when they were going to come and showed up on schedule. The crew was very fast and efficient. They kept the work site very neat, we did not have to do any extra clean up.

They did excellent prep work and the final result is clearly better than the original driveway was even when it was new. They paid attention to detail to connect smoothly with the garage as well as with a nearby sidewalk which took some special shaping of the asphalt to accomplish. Comments on Angie's list regarding the crude estimate paperwork are completely true (and is the reason for dinging them a bit on professionalism), but the quality of their work speaks for itself. If you read other reviews from folks that have had work done, you will see the same thing over and over. That gave us confidence to overlook the nature of the estimate in this case. They even patched up the street in front of the driveway a bit.

Found out they don't do concrete work despite what the person on the phone said, so I couldn't get a quote for both the driveway and the concrete work (only the driveway). The sales rep was a very nice guy but a little too "hard sell" for my personal taste - wanted me to make a decision right there on the spot (which happens to be a pet peeve of mind - I believe a compay should never do this - people should be encouraged to make a thoughtful decision). Also, some of their selling points sound more like propaganda than facts, which is surprising for a company with their tenure and reputation. But other differentiators were logical and strong. Price was quite a bit higher than others.

We met with Ron who explained exactly what the company would do for us, the materials that they use, the cost of the complete job and the time that it could be done. We made our decision that evening, called and was scheduled to have the work performed in about 1 week. The crew arrived 5 minutes prior to the scheduled time and pulled the driveway out. Everything was cleaned up perfectly. Ron came back out the following day to check the work and to explain that within 2 weeks, the crew would be back out to pour the new driveway. The office verified a time for the men to come again and since I didn't need to be here, they came and completed the work.