Hetherwood Design & Build

I HAVE USED HETHERWOOD BEFORE FOR ONE OTHER LARGER PROJECT, ($3,000) TO REPAIR/REPLACE SIDING, AND DECKING, AND THEY DID SUCH A COMPLETE JOB, I CALLED THEM FOR THIS SMALLER JOB AS WELL. THE GENTLEMAN, BILL, WAS A HARD WORKER, KNEW WHAT HE WAS DOING, WAS CAREFUL NOT TO DAMAGE ANY OF THE CABINETS, AND PLEASANT TO HAVE WORKING IN MY HOME. EVERYTHING WAS COMPLETED IN A TIMELY MANNER, CLEANED UPON COMPLETION, AND HAULED AWAY AS AGREED. IF TIME IS WHAT YOU HAVE LITTLE OF, THEN A HANDYMAN IS WHAT YOU NEED. IT SURE HELPS SPEED UP PROJECTS AROUND THE HOUSE, AND AT A REASONABLE PRICE.

HETHERWOOD HAD NEVER DONE THIS TYPE OF WORK BEFORE, ALTHOUGH THE OWNER TOLD ME THEY WERE EXPERIENCED. THEY DID NOT MANAGE THE JOB, HAD INEXPERIENCED RESOURCES DOING SKILLED WORK, DID NOT SUPERVISE INDIVIDUAL EMPLOYEES, AND INSTALLED MATERIAL THAT DID NOT FIT TOGETHER PROPERLY. WHEN I BROUGHT PROBLEMS TO THE ATTENTION OF THE OWNER HE REFUSED TO INSPECT THE WORK. MR. WOOD REFUSES TO CORRECT DEFECTIVE WORKMANSHIP AND REFUSES TO ISSUE ANY CREDIT FOR A FAILURE TO MANAGE THIS PROJECT OR ENSURE THAT THE RESULT IS PROFESSIONAL. THIS JOB IS BETWEEN A 50-75% LOSS, WHICH I AM FORCED TO PURSUE IN COURT. I WOULD AVOID THIS COMPANY AT ALL COSTS.

THEY WERE REALLY NICE AND POLITE. PART OF THEIR PITCH IS THEY SAY "WE DO THE LITTLE JOBS THAT OTHERS WON'T AND WE'RE RELIABLE". WE ASKED THEM TO GIVE US AN ESTIMATE AND THEY SAID THEY WOULD SEND US ONE. WE NEVER GOT ANYTHING FROM THEM. WE CALLED THEM TO TELL THEM THAT WE HADN'T RECEIVED ANYTHING. THEY WERE REALLY APOLOGETIC AND SAID THEY WERE REALLY BUSY AND THIS WAS REALLY UNUSUAL AND THEY WOULD GET IT TO US SHORTLY, BUT WE NEVER RECEIVED ANYTHING.