Delta End, Inc is a unique IT company. We are a small business and we try to show that to you in regards to how we work. "A difference in customer service" is our motto and we prove it again and again when we work with your company. Our goal is to give you the power of a larger company's full sized, on-site IT department while keeping your costs reasonable. If you succeed, so do we, if your business grows, so does ours, and if we do our job right you will want to recommend us to your friends. These are the fundamental reasons we have long time clients, good business relationships, and amazing referrals from those who have seen what we can offer. Our experience and expertise is far reaching and we have endeavored to become pseudo experts in every emerging technology, from digital watches to blade servers. We have built prototype technologies for emerging markets, designed software for server clusters, and we even work with individuals that have printing problems at their home. For businesses and home users, we offer free pickup/drop-off of computer equipment, free phone and on-site consultations, and free security audits using CISSP methodology.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
IT services - web design & hosting, database design, network design & support, server support, computer repair, offsite backup, terminal servers, remote support.
A small amount of time was needed to repair my PC and it was done NC!
Description of Work: Clean up the PC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Diane P.
03/2015
5.0
computer repair
+ -1 more
They were awesome! Their prices were very reasonable. They went the extra mile by calling back and following up to make sure everything worked. They were fast. My PC was down for very little time and now works the way its supposed to.
Description of Work: Fixed my PC and added virus protection software
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.9
Kristine I.
09/2014
5.0
computer repair
+ -1 more
My Windows PC was not powering up. I called Delta End around 11AM Thursday and explained the issue and they sent a tech out at 3pm the same day. The issue was a power supply that died. It was replaced and brought back to me the same day by 6pm. Later that evening I realized that my BluRay drive was not receiving power. I called them on Friday and explained the issue. They sent the same tech out who diagnosed and fixed the issue (drive connector failure) in about 30mins, for no additional charge. He happened to have the replacement part with him. Very professional, courteous, responsive and quick.
Description of Work: Windows desktop PC would not power up. Delta End diagnosed the problem (faulty power supply) and replaced it the same day.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
DAVID S.
07/2014
5.0
computer repair
+ -1 more
We were immediately impressed by their responsiveness to the call and they told us about how their service works. They promised to pick the computer up, hopefully fix it within twenty-four hours, and deliver it when they were finished. About an hour later (it's worth mentioning that it was a day before July 4) the worker came, basically identified the issue, which was not the motherboard, and took the computer. Later that day, we had been contacted, and he told us that he had fixed the issue, and would deliver the computer tomorrow morning, July Fourth. It was quick service. The representative was very friendly and efficient, considering he was the only person around on the fourth. It was an all-around good experience and we will definitely use this company in the future. I highly recommend them.
Description of Work: About a month and a half prior to the posting of this review, a computer of ours stopped functioning. Luckily, we had warranty through Squaretrade, though it took about a month of phone tag for us to receive a check of the approximate value of the computer. Taking matters into our own hands, we had been told that the motherboard was faulty prior. We had doubts about replacing the part ourselves, so we decided to contact Delta End, inc., and inquire whether they could replace the motherboard--hopefully cheaply, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Sheri F.
06/2014
5.0
computer repair
+ -1 more
David reworked everything so I can come into my office and use every piece of equipment I had purchased over the last year to simplify my computer use. He hooked up the USB dock and installed all wireless equipment that I had managed to do partly--enough to make it work with a lot of hassle and cords. My desk is cleaner and more streamlined and I can now sit down and work without feeling like I'm entering a snake pit of cords or the aftermath of a tornado. His instructions were clear and simple and it has been over a month and I can still sit in my office and work, watch TV or a movie-he even hooked up my new TV/monitor and showed me how easy it is to use as a monitor or a TV. I would hire David again without any hesitation. I highly recommend him! He was professional, informative and knew exactly how to put together my computer system and integrate lots of previously unused new equipment. I had all the equipment laid out for him to put together. He knew just what to do and did it. Very efficient!
Description of Work: David made sure all my computer equipment was hooked up to my wireless system and my USB dock. He hooked up equipment, like my speakers,USB dock & TV/monitor, that I have not been able to figure out and use. I had cords everywhere and a terrible system of unplugging one piece of equipment to use another
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
larry R.
05/2014
3.0
computer repair
+ -1 more
It was okay but he very cursory and wanted more money to do more things. He was able to do some stuff remotely, but he was not as thorough as I hoped he would be. It worked out as far as it went. They came two weeks after I had purchased the Big Deal and I did not spend more than the $55.
Description of Work: I purchased a Big Deal of $55 for a Complete Remote Computer Repair & Tune Up from Delta End, Inc. It was for computer repair services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$55
brandon T.
04/2014
4.0
computer repair
+ -1 more
It was goood. It went very well. I did not go above and beyond for what i paid for originally. It was an Angie's List discount. The service was good and it went as planned.
Description of Work: I purchased a big deal for Delta End to do a remote access and clean up my computer.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
Yes, I recommend this pro
$55
Response from Delta End Inc
[Member Name Removed], sorry you only felt as if it was a B rating for what we did. How do you feel that we could have earned an A rating from you? Please let us know.
Kacy K.
02/2014
4.0
computer repair
+ -1 more
It was an Angie's List Big Deal that I purchased. It was reasonably priced. The work generated some improvement but not as much as I would have expected. The technician was good. There was an extra charge for something extra that I asked for. I might use them again.
Description of Work: I used Delta End to clean and tune up the computer.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Delta End Inc
Thank you for your review. I am sorry that the tuneup didn't produce the expected results for you. Some tuneups can significantly increase the computer's speed while others prevent the computer from degrading as quickly. Like a car, not all maintenance will result in the car suddenly becoming more powerful or improve the gas mileage. Either way, I would love to talk to you when you have some time so we can better meet your expectations next time.
Jo Jane B.
01/2014
5.0
computer repair
+ -1 more
He worked at it until it was finish. He did a very good job. I would definitely use him again. I would also recommend them to others.
Description of Work: He installed a new Windows system on my computer. He also helped me with my email and Kindle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Neil R.
10/2013
5.0
computer repair
+ -1 more
I have used Delta End twice over two years and am very pleased with the results and David Prinzing in particular fro the time he spends on the phone and the advice he offers while working.
Description of Work: Cleaned up my desk top remotely. Answered several computer questions I had and gave me several suggestions for downloads to keep my computer healthy. David spent 2-3 hours off and on with me on the phone while tweaking various issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Betsy A.
09/2013
4.0
computer repair
+ -1 more
They did get it running again! Not perfectly, but usable for a few months. New version of IE never worked correctly nor did sound. We seemed to have misunderstandings about the date and time of pick up and delivery. I think I got a lot of work out of them for the price so in that way it was a good value and they were very nice but I felt like I was the "little" customer that did not matter much.
Description of Work: My desktop PC was barely operational. I did not know if it was a virus or what. Asked them if they could repair or if I just needed to replace.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$85
Response from Delta End Inc
[member name removed], please contact us again regarding this problem. We guarantee our work 100% and if you aren't satisfied we will work to make it right for you. If that doesn't work, we will refund your purchase. Even if we are busy, it is not acceptable that you feel like the "small fish" and I'm sorry if we made you feel that way.
Donna S.
09/2013
5.0
computer repair
+ -1 more
Both of the upgrades and moving of data had their challenges and did not go as smoothly as Delta End had expected or hoped. What should have been a 24 hour job went into several days, and nights, with Delta consistently working to figure out what the issues were and how to fix it. The issues appear to have been with the programs running, making the work not routine. What was positive is that Delta End stuck with it, got on the phone with the programs administrators, including an employer proprietary scheduling program, and was successful ultimately with no loss of data.
Description of Work: I have used Delta End's services a couple of times, once to "rescue" my laptop, which Dave was able to do remotely and quickly. He diagnosed that the problem was with my Outlook and rectified the situation. We then began talking about having him consolidate 3 Windows computers (different operating systems), moving all the data to one laptop, which also then required a hard drive upgrade. At the same time, we also asked them to upgrade the hard drive on a Mac laptop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
Michael S.
08/2013
4.0
computer repair
+ -1 more
Dave does a good job and is always available.
Description of Work: Fixed virus. General clean up
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$50
Janet F.
07/2013
5.0
computer repair
+ -1 more
Technician provided service remotely at no charge as it took him less than ten minutes. When I need service, I will definitely call Delta End. If the computer couldn't be fixed remotely, they offer pick up and delivery service.
Description of Work: Restored my preferred browser, got rid of and overriding one and eliminated unneeded programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jo S.
06/2013
5.0
computer repair
+ -1 more
I think we spent a little bit more, but I don't remember as it was quite a while ago. I don't think there was a problem with it. They did a good job. The price was pretty good and very reasonable. We've got no complaints. He was on time.
Description of Work: I had a Big Deal from Delta End, Inc. It was $55 for a complete remote computer repair and tune-up. We had some problems with our computers and they fixed it all up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
David L.
05/2013
5.0
computer repair
+ -1 more
Called Delta End 5/17/13 and told them about my problem. They were able to repair remotely which saved a huge amount of time taking my computer to some other location. David was friendly and knew exactly what to do. Was able to pay on the internet via credit cartd which helped too!
Description of Work: Had problem with high CPU Usage and too many unused programs. Provider fixed and now my computer is so much faster.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Deborah R.
04/2013
5.0
computer repair
+ -1 more
Things went fine, they did the work from their office without me having to take them my PC.
Description of Work: They did a clean up maintenance job on my computer.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ruth A.
03/2013
5.0
computer repair
+ -1 more
Great - I had a pretty simple problem which I didn't know how to resolve. Was nice to pick up the phone and get an experienced computer person to help me deal with the issue.
Description of Work: I appreciated the help received on my new computer. A quick call, told of the problem and he diagnosed a quick fix all over the phone. Thank You!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra C.
01/2013
5.0
computer repair
+ -1 more
Whenever I try to reach Dave, he always responds promptly. He is very professional and helpful. He expains everything in layman's terms and makes it easy to understand the issue that he is resolving. I feel the prices are reasonable and I highly recommend him and his company.
Description of Work: It was very helpful.
Rating Category
Rating out of 5
Yes, I recommend this pro
Neil R.
01/2013
5.0
computer repair
+ -1 more
This is my second time using them and again I am completely satisfied with their service. I would use them again and have recommended them to others.
Description of Work: I purchased a Big Deal for $55 for a Complete Remote Computer Repair & Tune Up!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Dean P.
01/2013
5.0
computer repair
+ -1 more
We had some problems with our computer, things interfering with normal use. They fixed a procedural problem which took no time at all. They spent the rest of the time doing a clean up of the hard drive, eliminating excess baggage/programs added by the computer manufacturer, & doing other things that made the computer run significantly faster. The did this all remotely & easily. The deal was for an hour but they gave some extra time at no extra charge which was appreciated. I was a little apprehensive about it because I wasn't talking to someone in person but it was quite simple & effective.
Description of Work: I purchased a Big Deal for $55 for a Complete Remote Computer Repair & Tune Up.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Billy P.
01/2013
5.0
computer repair
+ -1 more
They worked very hard until my problem was fixed.
Description of Work: I've used this company twice and they have been awesome both times. I highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Shantel R.
12/2012
5.0
computer repair
+ -1 more
I was having computer speed issues. I am not sure it got much better but is was better. Also suggested some Free Anti-virus which was great. Able to do everything remotely which was great as well. It is a little scary to let someone into your computer and never meet them but all worked out great. Thanks.
Description of Work: Computer Clean-up.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Duane H.
11/2012
5.0
computer repair
+ -1 more
It went well - computer was faster after they worked on it.
Description of Work: Helped improve our computer speed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
John C.
11/2012
2.0
computer repair
+ -1 more
he phoned me and got me to bring my laptop on line and went through the night adjusting the LTnext day seemed tobe good but soon went down hill again and now just the same weather a bug in LT don't know but wish I had kept my money
Description of Work: tservice at first seemed good he work into the night on my lap top and soon it was back to normal in fact it's worse now weather thats down to his service or not I cant say
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$59
Response from Delta End Inc
Here was our last communication: "We upgraded your anti-virus to AVG Free edition, swept your computer for spyware, updated half a dozen different software on your computer including Windows, optimized Internet Explorer (and upgraded it), sped up the computer, checked and repaired corrupted system files, removed several pieces of malware, recovered about 12GB of wasted space on your computer, and optimized your file system. Unfortunately because you have a Celeron processor (a very cheap and slow processor) even with everything that we did, it won’t make your computer a fast machine, it will just make it less slow than it was and more stable. Let me know if you have any questions." As you can see, we did everything we could do but sometimes slow cheap computers are just slow and we can't do enough to make a significant speed difference. You never contacted us again to ask questions like, "Hey, my computer just took a nose dive in speed, could you take a second look for me to see if it was something I did?" I agree with you though, I wish you had kept your money since I would prefer to make nothing from a client rather than get a negative review. "The next day seem to be good but soon went down hill again." So you are saying that we did a good job but your computer got worse again? I wish your review's grade reflected this as we are performing tune-ups, not a daily optimization service. I am fully willing to work with you and any other member out there, but you need to CONTACT US if you have issues, not simply leave a review based upon something that happened to you 3 months after we perform our work.
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Service Categories
Computer Repair,
Website Design & Development,
Computer Sales
FAQ
Delta End Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 3:00 PM
Delta End Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Delta End Inc offers free project estimates.
Yes, Delta End Inc offers eco-friendly accreditations.
No, Delta End Inc does not offer a senior discount.
Yes, Delta End Inc offers emergency services.
Yes, Delta End Inc offers warranties.
Delta End Inc offers the following services: IT services - web design & hosting, database design, network design & support, server support, computer repair, offsite backup, terminal servers, remote support.