Family owned business since 1956. We have a retail store front with a large showroom. We have 7 employees. We specialize in custom upholstery and hardwood flooring. We do all our custom upholstery in house. We do all of the hardwood installs and sands, we do all our own carpet installs and all our own concrete polishing and garage floor coating. We subcontract out our tile installation. Free estimates.
We had gone to 5 other shops to look at window treatments in the Metro area. We wish we had tried Rob's first. It would have saved us lot of time and travel. Ann was able to answer all of our questions and was very knowledgeable about window treatments.
Description of Work: We needed to replace a window treatment for a large window and purchase mini blinds for 3 additional windows.
There is really nothing to comment on - everything went smoothly, though the wait between placing the order and installing the treatments was two weeks longer then predicted. They were professional, knowledgeable, helpful, friendly - everything I look for in a company I want to deal with. If I ever need flooring, upholstery or window treatments again, I will go to Rob's first. I did get bids, and their price was the most competitive.
Description of Work: Installed window treatments on new windows and two sliding glass doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Carol C.
05/2015
2.0
upholstery
+ -1 more
I stopped at this location to see about having my love seat recovered. The service was immediate and I was given assistance in the store to look through as many upholstery books as I needed to. However, the staff discouraged me from having my work done there, because "there was a 1 year waiting list" and I might be happier finding somewhere else. There were no examples of their products in the store. I am not sure why a highly visible and advertised local company would want customers to come in the store only to send them away? Why not hire or train further upholsterers and reduce their waiting list?
Description of Work: Reupholstery
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$1,200
Donna D.
06/2013
5.0
upholstery
+ -1 more
Job was performed on time and on budget.
Description of Work: I needed kitchen and dining room wood flooring installed. Deb did an excellent job of suggesting material and helping me plan my new floor. The wood was beautiful and the installers were very helpful in convincing me of the right direction to lay the panels. They saved me money and did an excellent job with the trim detail. I would highly recommend using them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig M.
02/2013
5.0
upholstery
+ -1 more
We needed the seat of an antique rocking chair reupholstered. The seat was black leather. The leather had worn away and the springs were exposed. We took the chair to Rob's many months ago and they said that they would likely have enough black leather left from a project they were planning to do to also complete the chair. This would save us the considerable money of having to buy an entire hide for the seat. Though there were some delays with the other project, we were in no hurry to get the chair back. We picked it up recently and they did a beautiful job! And they also charged us what they had estimated. We had used Rob's many years ago to reupholster two wing-backed chairs. They did such a good job that we thought we would try them again. We were not disapppointed. We would definitely recommend them.
Description of Work: Rob's reupholstered the seat of an antique rocking chair that we have.
Rating Category
Rating out of 5
Yes, I recommend this pro
$300
William M.
06/2012
5.0
carpet installation, upholstery
+ 0 more
Always good does a good job.
Description of Work: Installed carpet in one room master bed room.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Upholstering,
Window Treatments,
Flooring Sales and Installation,
Carpet Sales and Installation,
Decorative Concrete,
Furniture - Custom Made,
Ceramic Tile
FAQ
ROB'S CUSTOM UPHOLSTERY & FLOORING is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
No, ROB'S CUSTOM UPHOLSTERY & FLOORING does not offer free project estimates.
No, ROB'S CUSTOM UPHOLSTERY & FLOORING does not offer eco-friendly accreditations.
No, ROB'S CUSTOM UPHOLSTERY & FLOORING does not offer a senior discount.