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Nerd Patrol Computer Repair

Computer Repair

About us

Nerd Patrol Computer Repair offers computer repairs to a wide range of areas around the Twin Cities. We bring fast, friendly, and award winning customer service to your home or office to help with all your computer repair needs. Most importantly, we speak plain English - so no matter if you need virus or spyware removal, have an internet connection problem, or if your PC has just crashed, we will offer you advice on how to keep your computer running as fast and smooth as possible along the way. We only provide highly skilled and qualified technicians for all computer repairs, and are proud of our policy. Never spend more than your computer is worth! To find out more about our computer services, why not give us a call today and speak with a technician to discuss your needs.

Business highlights

17 years of trusted experience
LGBTQ+ Friendly
Se Habla EspaƱol
Family Owned & Operated
Emergency Services Offered

Services we offer

Virus, Spyware & Trojan Removal ,Improving Computer Speed, Home Networks & Wireless Setup, Internet & Email Issues, All Crashed Computer Issues, Hardware Repairs & Upgrades, PC Tutoring & Installations, Broadband &ADSL Installations, Advanced Data Recovery, Laptop Hardware Repairs, Smart Home Device installation and set up.

Amenities

Free Estimates
Yes
Senior Discount

20%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.7
punctuality
5.0
Showing 1-4 of 4 reviews

Connie K.
07/2014
5.0
computer repair
Ā  + -1 more
I got the N*** Patrol Computer Repair Services phone number off of Google. I called the company and left a message on voice mail. Owner Mark Stahl called me back about two hours later. I had a broken key on my laptop keyboard, and asked if he could fix it. He told me he could, but it would cost me $99 minimum plus cost of parts. He told me I needed a new keyboard and said if I wanted to try to fix it myself he would email me info on a place to buy the part and a video link on youtube to show me how to replace the keyboard myself. I said that I'd prefer the free DIY approach, then followed the info he emailed . . . and it was so easy! With all the money I saved doing it myself, I decided to get a badly needed new battery for my laptop at the same time. It feels like I have a new laptop. Now how many business owners would tell you it was possible to fix the computer problem yourself, and then send you all the information you need to do the job and save yourself over $100 instead of paying them to do it? Wouldn't you be impressed? Owner Mark Stahl came across as personable and professional, knowledgable and honest! I would recommend him to anyone needing computer repair services.
Description of Work: Instead of actually repairing it himself for the cost of parts and labor ($99 minimum just for the labor), owner Mark Stahl emailed me with information on where to order the part and also a video link to show me how to fix it myself. He saved me at least $112.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John P.
01/2014
5.0
computer repair
Ā  + -1 more
I called other places and they couldn't get to my computer right away or they wanted to charge me a lot!!!! but N*** Patrol was great, from beginning to end. Thanks again N*** Patrol!!!
Description of Work: I had a horrible virus, I called N Patrol and they fix it right away, the service was great, the whole experience was awesome!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

PAUL B.
04/2013
5.0
computer repair
Ā  + -1 more
Technician Paul was on time when he called and returned the computer. My TCIP connection to the network was really goofed up and I didnt want to buy a new computer. N*** Patrol quoted accurate prices and gave me their procedure if they were to call me, ie in the event I needed hardware to repair the computer. They didn't call and it was software related. Pickup and Delivery was right to my door. I am still waiting for my receipt for the job as of April 11, 2013. They promised it would be emailed to me. Little slow on their paperwork
Description of Work: No internet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$115

John P.
01/2013
5.0
computer repair
Ā  + -1 more
This is what I call service! Called N*** Patrol about my internet connection that did not want to stay connected and they had a technician around that same day. I was literally back on the internet that afternoon, champions!!!
Description of Work: Internet connection issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

    Contact information

    16908 78th Pl N, Maple Grove, MN 55311

    www.NerdPatrolOnline.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    Nerd Patrol Computer Repair is currently rated 5 overall out of 5.

    Sunday: 9:00 AM - 7:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 9:00 AM - 7:00 PM

    Nerd Patrol Computer Repair accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
    Yes, Nerd Patrol Computer Repair offers free project estimates.
    No, Nerd Patrol Computer Repair does not offer eco-friendly accreditations.
    No, Nerd Patrol Computer Repair does not offer a senior discount.
    Yes, Nerd Patrol Computer Repair offers emergency services.
    No, Nerd Patrol Computer Repair does not offer warranties.
    Nerd Patrol Computer Repair offers the following services: Virus, Spyware & Trojan Removal ,Improving Computer Speed, Home Networks & Wireless Setup, Internet & Email Issues, All Crashed Computer Issues, Hardware Repairs & Upgrades, PC Tutoring & Installations, Broadband &ADSL Installations, Advanced Data Recovery, Laptop Hardware Repairs, Smart Home Device installation and set up.

    Contact information

    16908 78th Pl N, Maple Grove, MN 55311

    www.NerdPatrolOnline.com

    Service hours

    Sunday:
    9:00 AM - 7:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    9:00 AM - 7:00 PM