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Mr. Appliance of Eden Prairie & Maple Grove

Appliance Repair, Appliance Repair - Small

About us

Mr. Appliance of Eden Prairie & Maple Grove is a veteran owned local business. Our technicians are experienced and highly trained. The technicians are our employees. We run background checks on all of our technicians. Our technicians always were a uniform and carry an ID badge. They also drive a fully wrapped Mr Appliance service van. Our $89.00 diagnostic fee is waived with an approved repair. We never charge overtime or surprise customers with hidden fees. We provide a firm quote for a repair job and we guarantee our parts and labor for a year. We Service All Brands Like Miele, Dacor, Wolf, Electrolux, Viking, Maytag, Thermador, Whirlpool, ASKO, Frigidaire, Jennair, & All The Rest.

Business highlights

28 years of trusted experience

Services we offer

Appliance - Repair & Maintenance. Refrigerators, Freezers, Ice Machines, Ovens, Stoves, Dishwashers, Wine Coolers, Coffee Systems, Clothes Washers & Dryers.

Services we don't offer

Water Softeners, Water Heaters, Furnaces, Garage Door Openers, Garbage Disposals, Air Conditioners, Small Microwaves, Dehumidifiers, Small Kitchen Appliances – Blenders & Toasters.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.932 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
9%
3
13%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
4.3
responsiveness
4.4
punctuality
4.6
Showing 26-32 of 32 reviews

Peter B.
10/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Washing machine was not pumping out water. Needed a pump replacement but decided to buy a new machine

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$320

James K.
12/2014
2.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$300

Response from Mr. Appliance of Eden Prairie & Maple Grove
This was a dryer repair on 8-13-14. Cost was $279. We have no idea why this customer decided to rate us this way in December 2014. We never had a complaint of any kind from the customer, and the customer does not state any details in this rating. Our parts and labor are quaranteed for a year on our repairs, so if the repair failed for some reason the customer should have called us and still should call us. We will make it right.

Larry L.
06/2013
5.0
appliance repair
  + -1 more
Great
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sherryse C.
02/2012
5.0
appliance repair
  + -1 more
When my husband and I moved into our home, we had no idea what to do with our brand new appliances. Mr. Appliance installed all of our appliances for us and did a wonderful job at a reasonable price. Not only was everything working properly and quickly, they showed up when they said they would be there and even covered their shoes before entering our new home! The provider was very helpful and friendly. We would definitely use Mr. Appliance again in the future.
Description of Work: Mr Appliance installed our brand new fridge, stove, washer, dryer, and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Josh S.
01/2012
5.0
appliance repair, small appliance repair
  + 0 more
It was a really easy experience. I gave them a call, Rowley the owner answered the phone. He sent a tech out the same day, the tech did a thorough examination of the problem, looked up the prices for the parts and then went over the pros and cons of this particular repair. In the end he recommended not putting the money into an old appliance (the parts and labor were $900) and I would be much better off getting a new appliance rather than having him replace the computer in the oven for $900 only to find something else. I really appreciated the honesty and the professionalism
Description of Work: They came and checked out a oven that I had problems with, evaluated, wrote up an estimate and reviewed the options. In the end it was just a service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda L.
04/2011
4.0
appliance repair
  + -1 more
Michael was courteous and professional. It was pricier than I expected, but my dryer is fixed (Took 1 day to get a part-had to wait).
Description of Work: Dryer was not drying properly. Tech replaced igniter and sensor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Angela V.
04/2011
5.0
appliance repair
  + -1 more
Very well. I was very impressed with their professionalism.
Description of Work: Mr. Appliance came in and diagnosed why my dishwasher hasn't working and they replaced the touch pad which fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130
    • 1
    • 2(current)

Contact information


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Mr. Appliance of Eden Prairie & Maple Grove is currently rated 3.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Mr. Appliance of Eden Prairie & Maple Grove accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Mr. Appliance of Eden Prairie & Maple Grove does not offer free project estimates.
Yes, Mr. Appliance of Eden Prairie & Maple Grove offers eco-friendly accreditations.
No, Mr. Appliance of Eden Prairie & Maple Grove does not offer a senior discount.
No, Mr. Appliance of Eden Prairie & Maple Grove does not offer emergency services.
Yes, Mr. Appliance of Eden Prairie & Maple Grove offers warranties.
Mr. Appliance of Eden Prairie & Maple Grove offers the following services: Appliance - Repair & Maintenance. Refrigerators, Freezers, Ice Machines, Ovens, Stoves, Dishwashers, Wine Coolers, Coffee Systems, Clothes Washers & Dryers.
Water Softeners, Water Heaters, Furnaces, Garage Door Openers, Garbage Disposals, Air Conditioners, Small Microwaves, Dehumidifiers, Small Kitchen Appliances – Blenders & Toasters.

Contact information


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM