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MaidPro of Maple Grove

House Cleaning, Floor Cleaning and Waxing, Vacuum Cleaners,

About us

Serving our clients since 2006, MaidPro of Maple Grove offer a full range of house cleaning services, using a 49-Point Checklistâ„¢ to ensure your home is cleaned correctly, each and every time, guaranteed. Kitchens, bathrooms, floors and dusting are our specialties. Beyond that, we focus on areas of your home selected by you.

Business highlights

18 years of trusted experience

Services we offer

Residential house cleaning including bathrooms and kitchens, floors & dusting.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
10%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 41 reviews

Jason P.
01/2023
5.0
house cleaning
  + -1 more
1st time using MaidPro and very happy! Mirisara did amazing and was very kind on top of it. Highly recommend!
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro of Maple Grove
Thank you so much [Member Name Removed]! Mirisara is terrific and we are glad she is part of our team. Thank you for being a client of MaidPro! We greatly appreciate your business and trust.

Judy H.
07/2022
5.0
house cleaning, pool cleaners
  + 0 more
It went beautifully! Emily D. was thorough, careful, flexible, willing to discuss cleaning options with homeowner, and has a pleasant personality! I've requested that she do all future cleanings in my home.
Description of Work: Everything on MaidPros 49-Point Checklist
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MaidPro of Maple Grove
Thank you so much [Member Name Removed]! We love Emily and thrilled to hear she is making your home sparkle! We greatly appreciate you as a client and it's a privilege to clean for you.

Ronald T.
05/2022
5.0
house cleaning
  + -1 more
Jamie has done a masterful job making our house sparkle. It's not simply a relief that we didn't have to do the cleaning but a case of her doing a better job than we could. When she has left, there is not a trace of dirt or dust left. The house smells cleaner and gleams!
Description of Work: Cleaning the first floor of our home (living room, sun room, kitchen, powder room, laundry, master bath, master bedroom, walk-through closet) every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from MaidPro of Maple Grove
Thank you so much! Jamie is terrific and we are so glad she is part of our team. Thank you for the kind words & for being such a GREAT client!

Denise W.
05/2022
5.0
house cleaning, vacuum cleaners
  + 0 more
We have used MaidPro for a few years. Each person who has entered our home has been respectful and friendly. Currently, my husband and I work from home and can work without issues. Today, we had Jamie. New to our home, but again an excellent job! We would highly recommend.
Description of Work: General housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from MaidPro of Maple Grove
Thank you [Member Name Removed]! We love having you and your husband as clients. Jamie is great and we are so glad to hear she's doing great work for you!

Anne C.
04/2022
5.0
house cleaning
  + -1 more
Juliana and Lena did a great job today. They are very thorough and punctual. Thank you for cleaning up my messy house!!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$183

Response from MaidPro of Maple Grove
Thank you [Member Name Removed]! You are such a great client and we so appreciate your business & trust!

hilary F.
03/2020
3.0
house cleaning
  + -1 more
1. They came on Wed, we thought she'd be here Thurs. Could have been our mistake easily. I think it surprised her my husband was home. She was rude to him, very kurt, and when my husband apologized for being home she rolled her eyes. 2. My husband put our two dogs outside right away to keep them out of her way. He went upstairs to get ready to leave with dogs and while he was upstairs, he heard the dogs barking outside. He heard JJ yell at them "shut up just shut up!" 3. On his way out he offered to give her the garage code, which we had newly set up. She said "well your paperwork said there is a key which you didn't put there". He said well we can do that but I thought if you'd prefer we can give you the code. She again rolled her eyes and said "whatever". 4. The house was clean but there were areas she missed like the master bathroom sink, mirrors in the bathroom, and mudroom floor. We told Maidpro this, and again, I think a big issue is likely our mistake in that we got the day wrong and she was expecting us to be gone. But even so, I don't think this is good customer service. Maidpro apologized and said they'd send out a quality control person to check her work, they didn't. They also said they'd send a follow up call this afternoon, they didnt.
Description of Work: Routine house cleaning

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$120

Response from MaidPro of Maple Grove
[Member Name Removed], I deeply apologize for this. While certainly people can get stressed in new situations there is absolutely no excuse for rudeness to clients. Please know we have met with the staff member, outlined what happened, and initiated internal disciplinary measures as a result. That behavior is something I simply will not tolerate in my business! I feel terrible she behaved that way. Please know we greatly value you as a client and again, deeply apologize this happened. Please know, it will not happen again!! - Brent Ashley, Owner MaidPro of Maple Grove

Tim H.
11/2019
5.0
house cleaning
  + -1 more
We've loved working with MaidPro over the last several years. Alex, our current pro is awesome. She works very hard from the time she gets here until she has everything done. She's very attentive to any changes that we may need, and always leaves extensive notes on what she got done that day.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from MaidPro of Maple Grove
Thank you so much [Member Name Removed]! We love Alex and think she's pretty special too. Thank you as always for your business and trust in choosing MaidPro to clean your home.

Mike C.
06/2019
5.0
house cleaning
  + -1 more
This was the second time I hired MaidPro. The first time, the job was done by another individual. A lot of little things were overlooked. The second time, Austin arrived mid morning ( I was not informed of the time-window, AM, PM, etc. by the company). He was very professional and a very hard worker. He seemed to really like his job and was upbeat in attitude. The job he performed was excellent and met with my expectations. Hope he returns.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from MaidPro of Maple Grove
Thanks, [Member Name Removed]. Your business and nice feedback is greatly appreciated! As always, please feel free to respond to the service feedback request emails we send out after each of your cleanings - we want to hear from our clients to ensure our service is meeting their expectations.

Walter J.
08/2018
5.0
house cleaning
  + -1 more
Punctual and good cleaning service with agreed automatic payment. Very convenient.
Description of Work: Clean a 2 bedroom 2 bath apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from MaidPro of Maple Grove
Thank you! We greatly appreciate your business!

Kevin S.
05/2017
5.0
house cleaning
  + -1 more
Great! Through and very friendly. Will use them again.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lauren B.
03/2017
5.0
house cleaning
  + -1 more
My MaidPro is always so thorough and professional. My shelves have never been so tidy. They go above and beyond by calling me if they notice something that might need repairing, like a leaky faucet or toilet.
Description of Work: MaidPro cleans my home every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114.25

Carolyn H.
01/2017
5.0
house cleaning, floor cleaning
  + 0 more
I have used MaidPro in Maple Grove for two years +. Their service is consistently high quality. They are bright, professional people and go about caring for my home as I would. I can recommend them highly!
Description of Work: Cleaning my 6500 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon C.
01/2017
5.0
house cleaning, vacuum cleaners, floor cleaning
  + 1 more
The ladies do a thorough job and are friendly
Description of Work: I have MaidPro come every week and wash and/or vacuum all the floors in my house and clean the bathrooms - 2 full and 1 1/2 bathroom - 2 hours of work ev ery week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn G.
01/2017
5.0
house cleaning
  + -1 more
Every cleaning is perfection! Everything sparkles and house smells wonderful. Each one of the staff that come clean the house are cheerful and professional. They often go above and beyond. I've used other services and MaidPro surpasses all of them considerably. I would not hesitate to recommend MaidPro to anyone looking for professional house cleaning
Description of Work: General Housecleaning - we have a 4-level split.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Paul S.
09/2016
5.0
house cleaning, vacuum cleaners, floor cleaning
  + 1 more
Phenomenal. Very professional and the job was even better than I expected. Wood laminate floors can be tricky to clean and their job was great. Not a space untouched in bathrooms and Kitchen. Very Satisfied.
Description of Work: Cleaned Kitchen, 4 Bathrooms, cleaned floors throughout house, vacuumed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Susan P.
01/2015
5.0
house cleaning
  + -1 more
Last night (1/13/15) I came home to a clean house, not only did I come home to a nicely cleaned home, I had a note from my provider. I believe it was her first time at my home and she wanted to know if it was okay to let my dog out next time to go to the bathroom because he had followed her around crying. These are the kind of people I want in my home! I have been with MaidPro for a very long time and I trust them to be alone in my house, treat my pets with kindness and to do a very good job.
Description of Work: MaidPro has provided me with weekly cleaning services at my new home for about 6 months. Each Tuesday night I couldn't be more thrilled to come home, relax and know that I have literally nothing that needs to be done. My hardwood floors are very tough to clean and when I get home they are gleaming! My kitchen and bathrooms are also spotless. But this is just the recent history. I have been with MaidPro for 9 years, pretty much since they opened their business in Maple Grove. They have always done a great job! When we were having an event at our house, we could count on MaidPro to make sure that the house was very clean. Brent (the owner) and Alicia (the office manager) are truly a delight to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Andrea D.
08/2014
3.0
house cleaning
  + -1 more
Office manager had good response time, however, I was not pleased to have to contact office on regular basis. Scratched walls, unlceaned areas, on 2 occasions had to come back for a re-clean. Also locked my car (2x) from being able to get to litter box.
Description of Work: The provider did not meet the statndard expecations on their check list, they also did not do a better job upon a re-clean and created multiple dings/scratches on walls and floor.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0

$150

SUZANNE S.
07/2014
4.0
house cleaning
  + -1 more
Depending on who comes to clean, they can do a really good job or a not so great job.
Description of Work: Cleaned our 3 level home- mostly dusting, vacuuming, cleaning kitchen and bathrooms. 2 times a month.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

David M.
06/2014
5.0
house cleaning
  + -1 more
The owner was very polite and professional.
Description of Work: Updated: reviewed the wrong company. I have not interacted with this company. The owner called after seeing my initial review and after a records check on my end, I realized I had the incorrect company name.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1

Cathy B.
06/2014
5.0
house cleaning
  + -1 more
Excellent job cleaning. The communication is especially appreciated.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Kim P.
06/2014
4.0
house cleaning
  + -1 more
It was good. They cleaned the kitchen, living room, bathroom and the other major rooms. I have dogs and they weren't scared of it because I told them ahead.
Description of Work: I used Maple Grove MaidPro for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

THERESA C.
01/2014
5.0
house cleaning
  + -1 more
They have been cleaning my home for over 3 years. I started using them several years ago when I was in a single family home. I had let it get out of hand and they came in and did a great job. I set them up on a every two week service. I continued using them after I sold my home and moved into an apartment. Again, very consistent, excellent service. I am now in a twin home and use them every two weeks. I dislike housecleaning so they make my life a lot easier. They are competitive in terms of price and have a wonderful attention to detail. I would highly recommend them.
Description of Work: Full bi-weekly cleaning of my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharon C.
07/2013
5.0
house cleaning
  + -1 more
The cleanings are always thorough The provider is always very pleasant If the provider finishes a bit early she asks if there is anything else she can do
Description of Work: I have Maidpro clean all my floors and bathrooms every week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

S H.
07/2013
5.0
house cleaning
  + -1 more
We were very pleased with the service. Our regular cleaner, Joy, always did an excellent job.
Description of Work: We had MaidPro as our regularly scheduled cleaners. They came out every 2 weeks for a time-based service. We paid $85 for 2 1/2 hours. They have also done a move-in and a move-out cleaning as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Judy A.
01/2013
5.0
house cleaning
  + -1 more
I am extremely impressed with MaidPro. The ladies have exceeded my expectations for cleanliness. (And being a former house cleaner, my expectations are high.) MaidPro's 49-point checklist, customizable cleaning, and online survey following each cleaning makes them a notch above the rest! I highly recommend MaidPro to anyone looking for a trustworthy and reliable cleaning service. They get the job done and they do it well!
Description of Work: SUPERB Housecleaning Service!
Rating CategoryRating out of 5
Yes, I recommend this pro
$80
    • 1(current)
    • 2

Contact information

7492 E Fish Lake Rd, Maple Grove, MN 55311

http://www.maidpro.com/maplegrove/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Vacuum Cleaners,
Pool and Spa Service

FAQ

MaidPro of Maple Grove is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 8:30 AM - 4:30 PM

Saturday: Closed

MaidPro of Maple Grove accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, MaidPro of Maple Grove offers free project estimates.
Yes, MaidPro of Maple Grove offers eco-friendly accreditations.
No, MaidPro of Maple Grove does not offer a senior discount.
No, MaidPro of Maple Grove does not offer emergency services.
No, MaidPro of Maple Grove does not offer warranties.
MaidPro of Maple Grove offers the following services: Residential house cleaning including bathrooms and kitchens, floors & dusting.

Contact information

7492 E Fish Lake Rd, Maple Grove, MN 55311

http://www.maidpro.com/maplegrove/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
8:30 AM - 4:30 PM
Saturday:
Closed