Heating & Cooling Two Inc

Very professional and detail oriented.

Installation was smooth, employees cleaned up area after they were done.

I have an annual contract with them to do all of my maintenance. They built all of our houses so I will keep using them. They are an A, they are great. The price is fine. I would absolutely use them again. Their total maintenance plan. I temporarily went to another company and when I used them they were horrible and they didn't do half of the things I was paying for before with Heating & Cooling Two. I didn't care for their customer service or their maintenance contract. So I went back to Heating & Cooling Two. They are great, and they cleaned up very well.

It was after hours. They did motor repair on short notice during the cool season. They got right in and repaired it without charging phenomenally.

They do excellent work, price was very good. The price was much lower than other in area. They were very clean and left no mess, hauled every thing out. Very professional workers.

Everything went well. Installation is clean and organized.

It naturally occurred after hours on a weekend just before Thanksgiving. I spoke with the on-call staff and after reviewing my situation over the phone, he encouraged me to not have him come out at the premium rate and wait until morning. He arrived the next morning and gave the option of a repair vs a replacement. Given the age of system and balance of the two, we elected to replace. They were able to have it arranged the next day. We have worked with this team since they did installs of our original build in 2004 and have never been disappointed in the quality of the service we have received. Our total price for install was $5368, but with discounts and tax credits it comes to $3768

When the time comes to make a big purchase, I am the kind of person who does extensive research before I buy. So when our gas furnace needed to be replaced, I started by reading the ratings and reviews at the Better Business Bureau, Angie’s List, and Twin Cities Consumer Checkbook. In addition I read up on ratings and reviews for furnace manufacturers, and read about what was going on in the industry as a whole. Oh! And BTW, I have the better part of a minor in Industrial arts, and over the years (I’m 67), I have done a lot of work in mechanical areas, even though I didn’t earn my living in “the trades”. In the end, I think an article from Angie’s list summed it up best: “For most purchases we make, you pick the brand first, then go to a dealer or retailer.” “However, HVAC dealers are actually the manufacturers.” “There are about six HVAC equipment manufacturers in the U.S. today, but they operate under more than 150 brand names.” “Most of the components that make up these brands’ products are made by even fewer companies: Emerson, Johnson Controls and Honeywell.” “They all utilize very rigid quality processes incorporating multimillion dollar machines that produce nearly mistake-proof products.” “So, what’s the big, clear-cut difference? The installing contractor.” See: [*** Link removed ***] I narrowed my search down to two highly rated contractors who serve the north metro. I think it’s important that the contractor not have to travel across the metro in rush hour traffic to fix my furnace when it quits at -20 degrees. We chose Heating and Cooling Two (Maple Grove), and we couldn’t be happier that we did. The salesman really knew his business. We asked him a lot of hard (technical and practical) questions, and he had a lot of solid answers. There was no hard sell at all. He laid out bids on three different models. Unlike the other contractor who gave us a carbon copy bid that was extensively lacking in details, the computer generated, printed out bids from Heating and Cooling Two were colorful, detailed, and very easy to understand. With things laid out in printed form, it was easy to make comparisons between various furnaces, and easy to make a decision about which furnace (and air conditioner) to buy. They were also about $425 less expensive than the other contractor. The installation of the furnace and air conditioner went very well. It was a two person team, and it took them all day to uninstall the old furnace and install the new furnace (and re-route the gas water heater). The quality of their workmanship was excellent. We highly recommend Heating and Cooling Two in Maple Grove without reservation.

It when great. Heating & Cooling Two were timely, efficient and professional.

I’ve had a very good luck with them.

The work was done really well. The furnace has operated great and I've had no issues with heat going off.

Great. It is a 10 year old AC and had never had a tune up. Their guy came out, cleaned everything out great, and replaced a couple of starters on the AC that were going bad, and which would have resulted in the AC not working. He didn't have all the parts, but was able to make a few calls and do all the work the same day.

I have been using this company for over 8 years for my service on my heating and a/c system. They have not failed me and have always provided superior service on my old system. It came time for me to replace and I went with them based on this past service record, Yes I could have gotten 3 or more bids with that 3-500 dollar swing in bids but its more than that to me and that falls squarely on service because of these highly sophisticated heating and ac systems. Everyone I dealt with was highly professional. The installer Jarred was just wonderful and supervised the job to the letter. Jarred was very attentive and listened to my install concerns I had for the install.. The job took about 6.5 hours and went smoothly. Job site was cleaned thoroughly after the install. Very well run company and great business model.

The fresh air exchanger was not operating normally and starting to make noise. Complex multi level HVAC system originally installed 10 years ago by the company when the townhome was built. Technician was very professional and knowledgeable. Fixed the problems -- burned out motor and a nosy motor and explained what was happening. Could not have asked for better service--on time and done within the hour. Would use them again for all my HVAC problems.

Our furnace wasn't working on New Years Eve, We called and they came within 3 hours. They fixed the problem very quickly. He was very polite and even changed my furnace filter for me.

The installation went very smoothly. Two crews were sent out to my house to install both the new furnace and AC unit as well as a garage heating unit. All of the work was done in one day. Very professional crew and they took great care to keep our house clean and left it the way they found it. Would highly recommend them for any and all HVAC work.

They were very responsive and came out the same day. He had the part that failed and we were back up and running very quickly.

They did a good job. No surprises.

Our AC stopped working when the weather was very hot and humid. The company we usually use were fully booked, could not come out for 2 weeks. So, we called Heating & Cooling Two. The service guy came over and said freon leaked out of ou geo-thermal system. The guy told us we need a new system, our system is too old. I asked about how much it would cost, he said the price to change the main box is $10,000, the whole system is $25,000. We can not afford that much money, is there anyway he can improve our current system. The service guy said no, we have to upgrade the system. He refused to look anyway to improve our current geothermal, he wants us to upgrade the system. No one can just upgrade teh system if any things go wrong. We called different company later, they improved our system, only spend very little money compare with $10000 or $25000.

They were very prompt with the quoting process and very supportive / attentive to what I wanted done. As a contrast, the two companies that I asked to quote to project: One did not call to setup the visit for the quote until after I had already accepted the quote from Heating and Cooling Two. The other installer that came out to quote was rude with his demeanor, asking questions in a manner that appeared to belittle me because I don't know HVAC. The install process was prompt and the basement was completed in one day. The install was very clean looking, which I thought was impressive as the basement did present a number of difficult challenges. Overall, very satisfied.

Amazing experience. Messaged the provider and got a prompt response confirming they could help and with a name/number to call to schedule. The provider sent someone right away and while on the tail end of the estimated time, they arrived on time. The provider was friendly onsite and helpful, and had a plan of action for next steps. The office promptly called to follow up on next steps and to schedule the next visit for the fix. Parts were located, technicians arrived, and work was done quickly and well. I would use H&C2 again in the future for sure!!

I was very pleased with HC2. Salesperson was very responsive and revised the original proposal based on my feedback. When I was ready to move forward, they were able to schedule a date a few days out. Installers arrived exactly on time, worked efficiently, and did quality work. I will be calling HC2 again in a few years when I'm ready to replace the A/C, and would highly recommend them to anyone.

It went very well. The serviceman was prompt, courteous and efficient. I have been using Heating and Cooling 2 for 14 years, and they always do an excellent job.

Following the reviews of 5 bidders for the replacement of my HVAC system, I chose Heating and Cooling Two, based on their proposal and on reviews of the recommended Bryant system against other competing products. I decided on a 97% efficient furnace, and was satisfied that the proposed system met my requirements and it was chosen for installation. HC2 arranged a time and date for the removal of the old system and installation of the new Bryant gas furnace and A/C unit. The install team arrived on time, expertly removed the old system and made all the necessary electrical and gas plumbing changes needed for the new unit. The work was completed in one day and the work area cleaned up completely. All packaging and removed materials were taken away and disposed. The system has been operating perfectly since start-up, without any issues. I am very impressed by their professionalism and they have my highest recommendation for quality and completeness for the entire job.

They were courteous and professional as I expected from past services. They were in and out, it seemed like they weren't even there which was good because the misses and I were jet lagged and exhausted. They found all the equipment with no need for direction. Usually I like to check up on personnel performing work on my property to make sure everything is going well, but I felt no need to do so with them and they never asked for help, not even to find the AC unit. I would recommend these professionals to any of my neighbors and fellow Minnesotans.