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31 years of trusted experience
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Reviews
4.16 Reviews
Showing 1-6 of 6 reviews
David C.
09/2017
computer repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
Michael P.
08/2017
tv repair
+ -1 moreThey were professional. They were convenient. There is nothing they need to work on.
Description of Work: They did TV stuff.
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Yes, I recommend this pro
Larry W.
05/2017
computer repair, computer sales
+ 0 moreI wouldn't go anywhere else. They are absolutely fantastic. I would never shop another location but this store is great.
Description of Work: I had just purchased a product this last time, but I have had them build me a computer a few months ago.
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Yes, I recommend this pro
$70
MARK P.
04/2013
camcorder repair
+ -1 moreIt didn't.
Description of Work: Best Buy is only able to send camcorders to an out of state facility, at a non-refundable cost of $35.00, and there is no guarantee that your model of camcorder can be serviced.
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THOMAS M.
01/2009
computer repair
+ -1 moreMy Dell Desktop using Windows XP Home suddenly would only boot up into the famous "Blue Screen of Death". I tried everything I could by myself including running in safe mode without success. I then took it to the Geek Squad at the Maple Grove Best Buy on 12/20/2008. After a review by a technician, they said that I had a bad motherboard because they could see "bulging capacitors" on the board. I took the machine back and discussed this with Dell. Dell suggested swapping the memory chip locations, but this did not work (But, as it turns out, Dell was on the right track). I then ordered a replacement motherboard from Dell for a cost of $228.75 which included shipping. I installed the motherboard and got the SAME BAD RESULT. At this point, I called Tech Toads to have them take all the data off the hard drive so I could re-format the drive since all the hardware was good (thinking that Windows or some software was corrupted). Tech Toads came to my house and picked up the desktop (Nice service, but my house was close to their office). However, after they had time to look at it, they found that the problem was REALLY A BAD MEMORY CARD ALL ALONG. So, they replaced it with a larger one, cleaned up the software, and returned the machine to my house without having to re-format the hard drive (see my review of Tech Toads). Now, the desktop works just fine, I have twice the memory, and unfortunately, a spare motherboard. Obviously, the Geek Squad failed miserably to find a common computer hardware problem.
Description of Work: Diagnostic of Desktop PC by Geek Squad. Diagnostic charge is $69.99 plus tax.
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$74.82
TIP T.
09/2003
THE GENTLEMAN WAS VERY HELPFUL. I KNEW WHAT I WANTED FROM CONSUMER REPORTS. HE SHARED SOME MORE SPECIFICS TO THE PRODUCT I WAS INTERESTED IN BUYING. HOWEVER, HE WAS UNAWARE OF A REBATE ON THE PRODUCT. HE NEEDS TO 'BONE UP' ON HIS REBATE ITEMS. CHECK THE WEBSITE FOR SPECIAL REBATES THAT MIGHT NOT BE AVAILABLE IN THE STORE.
Description of Work: PURCHASED A SONY DSC-P92 FROM THE BEST BUY IN MAPLE GROVE.
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Yes, I recommend this pro
$400
Contact information
12905 Elm Creek Blvd N, Maple Grove, MN 55369
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Camcorder Repair,
TV Repair,
TV Sales,
Appliance Sales and Installation,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
12905 Elm Creek Blvd N, Maple Grove, MN 55369
www.geeksquad.com/repair