4 Quarters Design & Build

I sent in a request via the website. The responded right away with a automatic email they would get back to me as soon as they can. No response for 2 weeks, so I called. The person who answered the phone seemed very hesitant about talking to me. He asked if I knew what I wanted, and proceeded to tell me that they don't do free quotes, that they cost $150 dollars. The reason they don't do free quotes is because if he did, that is all he would be doing. It was obvious they weren't looking for additional business.

Love the design, love the quality of work; Eric, who did most of the carpentry is extremely personable and an all around good guy who did great work. Length of project was estimated to be 3 months and it took 12. Communication and timely follow up from the owner was unacceptable - a less patient and forgiving customer would not have tolerated it as I did. Impact of freeze / thaw heaving after winter was addressed by builder at no cost to me - rightly so. No haggling over this, which I appreciated.

Brian was professional from the beginning. He arrived at the house on time and was completely organized and knowledgeable. We had three other estimates but Brian was the only I thought who really understood what I wanted and was able to give me an estimate on the spot. The work was done as planned and Brian checked on the project nearly everyday. It was done in a timely, professional manner. We loved the finished product. The job included a coat of deck oil for the following spring and Brian delivered as promised.