At true tree solutions we have a highly skilled 7man crew wich includes two climbers to help us get the jobs done quick and efficent. For your convience we accept all major credit cards and checks
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Trimming, pruning , removal, corrective pruning, treatment, diagnoses,specializing in high risk removal, stump grinding, hedge work
Andrew and the crew did a great job of trimming three trees including one very large oak tree. Work, including cleanup, was done very efficiently. We are quite satisfied.
Description of Work: Tree trimming
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Chad B.
04/2021
5.0
tree service
+ -1 more
Josh and his team did an outstanding job of taking care of a large number of mature buckthorn, trees and brush across the entire back half of my lot. The team was friendly, punctual and very professional. I would absolutely hire them again and would recommend you considering them for any job involving tree removal, buckthorn removal or other services they provide.
Description of Work: Back yard tree removal and clearing (Large Job)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
gary L.
08/2019
5.0
tree service
+ -1 more
Jason and his crew lived up to his quote and did an excellent job
Description of Work: trimmed out two ash trees and 2 maples trees, removed dead branches and raised the crown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karl D H.
03/2019
5.0
tree service
+ -1 more
It went great. Joe and his team made quick work of the pine and the large tree needed special care as it was up against the neighbors power lines as well as being a sprawling mess. Their trimming will ensure the tree will last for many decades. Also, Joe an his team did a great job of cleaning up. There was very little evidence left even though there was a lot of material after their trimming. I would definitely hire them again!
Description of Work: Large tree needed trimming and another tall pine needed to be removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Anne N.
07/2018
5.0
tree service
+ -1 more
terrific! prompt, clean, professional
Description of Work: trimming trees in back and removing a large pine in front
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike P.
05/2018
5.0
tree service
+ -1 more
We did 4 bids, True Tree gave us the lowest offer. They had a big crew of 6 or 7 workers. This was shortly after our late April snow of about 12 inches. They cleaned up petty well even though we still had 9 or 10 inches of snow still on the ground.
Description of Work: tree trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Kerry R.
11/2017
5.0
tree service
+ -1 more
They came in & trimmed our trees & carefully removed limbs that were near power & cable lines. They did a good job at a fair price & we would hire them again,
Description of Work: We had a couple large trees that needed to be trimmed & removal of a shrub.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Bill P.
08/2017
4.0
tree service
+ -1 more
Their price seems comparable. They did a great job. They came to our door, so you can't get more responsive than that. They were recommended by our daughter. They were here right away. We'd use their service again. They seem to know what they are doing and they do it well. Took care of everything they told me they would.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gail H.
02/2017
5.0
tree service
+ -1 more
I moved into a new house last Summer. The trees were very overgrown. A four man crew came out and trimmed all the trees to my specifications. Overall, I was happy with the work and their timeliness in getting it done. They cleaned everything up well too.
Description of Work: I had six trees trimmed.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
ALAN D.
02/2017
5.0
tree service
+ -1 more
I've hired other tree services and no other tree service did as good a job as they did. They cleaned up and I would be very willing to hire them again. After the job was completed, I noticed that the roof had a lot of debris as a result of the cutting, I called them a few days later about the debris. Jason said that they will take care of it. It was a very good experience. I highly recommend them.
Description of Work: Jason, the Foreman, called almost immediately after I called for an estimate. He came over the day of the call and gave me an estimate. I have very old and large trees on my property and they all needed pruning, major trimming and cutting of major limbs. Jason looked at all the trees and gave me suggestions and helped me understand what was needed for each of the trees. I hired them and they came out two days later. They arrived at 10:30am and left at about 5:30pm in order to complete the job. Keep in mind it was dark, but they stayed for the cleanup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Deb M.
01/2017
5.0
tree service
+ -1 more
Angie's Deal for fixed bid work. Wonderful scheduling / punctuality of estimating team. Work agreed to was substantial for the deal. Several additional trimming suggestions were provided, at a very reasonable cost, with no pressure to do the work. Agreed upon deal work was done with great professionalism and job site clean-up. Great group all around!
Description of Work: Tree trimming for several overgrown ornamental trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Adela J.
11/2016
5.0
tree service
+ -1 more
Josh and his crew were efficient and effective. Josh explained what exactly they would do to each tree and why (cleaning off weight, helping growth be more upward vs. outward, etc.). The work was done quickly and the end effect was great-looking, well-trimmed trees. Only difficulty was getting the appointment set up - took some phone/email tag. But generally great service.
Description of Work: Removal of a dead tree, trimming of 2 smaller trees of various type and trimming of one gigantic maple.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Deb M.
05/2016
5.0
tree service
+ -1 more
Josh did a wonderful job! He contacted me promptly, and we arranged a mutually convenient time to meet to discuss the project. Josh explained what work he wanted to do for the trees and why. Two trees in our front yard were overgrown, and needed the canopy raised and rubbing/unhealthy branches removed. One tree in back yard needed dead branches removed and reshaping. He completed the work that afternoon and removed all the debris. Josh followed up to assure that I was happy with the work, as I wasn't home when it was done. The trees look great and will be healthier now.
Description of Work: Trimmed and reshaped three trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michelle O.
05/2016
5.0
tree service
+ -1 more
True Tree came out within a few days of initial contact. We walked the yard together and discussed what would be covered by the special. 3 of our trees would be covered by the coupon but we needed another 2 trimmed and one removed. The total additional costs for that was $175, very reasonable so we added them to the scope of work. We made an appointment for the following week and they came out on time, cut the trees and cleaned up all the mess. I am very happy with their service and would use them again.
Description of Work: True Tree came out and trimmed 4 trees for us and removed a smaller tree that was too close to the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
William G.
05/2016
5.0
tree service
+ -1 more
I was extremely pleased with Josh and his team. I had one 46 year old silver maple tree taken down and removed, along with a similar tree pruned to give it a better, more rounded shape and to remove branch hanging over my & my neighbor’s roof. They also removed the large stump from the 46 year old silver maple using the biggest stump grinder I’ve ever seen and moved the resultant mulch to a garden area. They took care to remove the roots that had grown above ground over the years. The team was very skilled and polite. I was quite satisfied with the job. I was especially pleased with the cleanup when they finished. It was amazing. Other than a little bit of sawdust by the base of the stump one would never know that the tree service just left. I would definitely use them again, and recommend them to my friends!
Description of Work: Removed one 46 year old silver maple tree taken down and removed, along with a similar tree pruned to give it a better, more rounded shape and to remove branch hanging over my & my neighbor’s roof. They also removed the large stump from the 46 year old silver maple
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
scott B.
05/2016
5.0
tree service
+ -1 more
It went well. The crew did a good job of felling rotting oak trees and then cutting them up. Josh promised free stump grinding which he did a few weeks later. Did a great job for a reasonable price.
Description of Work: Took down two oak trees and trimmed a poplar tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
DENNIS N.
04/2016
5.0
tree service
+ -1 more
Josh and his crew arrived on time and did a very professional job. All branches and residue were cleaned up and removed to my satisfaction. I would use them again. Contrary to other reviews, they were very courteous.
Description of Work: Trimmed a large Locust tree and removed a large Ash tree.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,050
Andy Y.
03/2016
5.0
tree service
+ -1 more
They did an excellent job trimming my 2 oak trees. They were very thorough, professional, and courteous. Josh informed me about everything that he and his team performed. They removed almost all the dead branches, and branches that were low to the ground, or could touch my roof. They also did a great job cutting branches within the power wires. They cleaned up after themselves so well that you could not tell that anyone had done any tree work! I would undoubtedly use them again, and recommend them to my neighbors and friends!
Description of Work: Trimmed 2 oak trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Piper G.
08/2015
5.0
tree service
+ -1 more
The team was in the neighborhood doing work and stopped by with a flyer. Some trees in the forest behind our house had been hit by lightening and were in danger of falling so I asked them to take a look. They put us on the list for that very day, arrived at the time promised and got the job done as described. Also, I should note they were very polite. I would recommend them to anyone.
Description of Work: Tree trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
DAVID M.
11/2014
5.0
tree service
+ -1 more
We've used Josh, Jason, Matt and the rest of the True Tree Solutions crew at several properties. They always answer their phone, they get to work right away, and they clean up all the debris as they go. In this instance, we had just purchased a new property which need tree trimming. They came out and trimmed 9 large trees and removed some improper tension lines the old owner had installed. One large limb was hanging over a neighbor's house and the True Tree team took great care to lower it safely to the ground so it didn't damage anything. These guys don't waste a lot of time or money on fancy invoices or flyers, but they do a good job for the trees, they do what they say they'll do, and their prices are fair. We will hire them again.
Description of Work: True Tree Solutions trimmed 9 large trees, removed three improper tension lines, and installed two new proper tension lines.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Joseph Z.
09/2014
1.0
tree service
+ -1 more
Please let me begin by saying that we gave True Tree Solutions every opportunity to do the right thing and make us happy. Josh came recommended by a good friend of ours so we decided to go with him, even though their estimate was $350.00 higher than our lowest of three other bids. When he came for the estimate we discussed the removal of a dead ash tree in our back yard, the stump, and a fairly large pile of branches in our back yard. Josh assured us that they were "professionals" and they would leave the yard beautiful, minus a tree and the pile of brush. The tree in question had not only our power line through it, but that of our neighbors as well. So the logistics of dropping the lines and working around the weather took some time. When the day did come, My wife and I both took time off of work to be there and discuss with Josh the particulars. The first problem we encountered was our satellite dish that is attached to my deck. It had to be taken down. Josh assured me that they would put it back up WITH the zip ties to hold the cable in place. This did not happen.Their crew did go to work super fast and got the tree down it what seemed to me as record time. At witch time the "foreman" (Josh was no longer anywhere to be seen) approached me and asked if I was interested in any of the wood since I had a fire pit in my yard. I said that it would be great but I had no saw or axe to make it "fire pit size" so if they could cut it down, yes, but if not please take everything with them. Then I went into the house and left them to it. When Josh returned I asked him if a check was okay. He asked "what did my written estimate say?" I said there was no written estimate, only what he had said to us. He seemed puzzled and went back to his truck (assuming to look for his copy of the non-existent estimate). When he returned he had no estimate and gruffly said we don't take checks you'll have to go get cash. So as they finished up, I left and went to the bank. When I returned they were all but done. Sweeping up my driveway and street. I gave Josh the $1300.00, was told they would be back in a couple of weeks for the stump and I went back to work. Because they had been recommended to us (and I needed to return to work), I did not even think to check their work. They only took half of the brush pile they were contracted to take, completely destroyed my raspberry bushes (wiped them out), left me "fire wood" that is 3 to 4 feet long and as big as the trunk around (can't do anything with it, but put it in my "brush pile"), didn't clean anything up in the yard (including leaving their equipment tied in my trees and our swing in the middle of the yard), and didn't put my dish back up. We received a call from Josh the day after they were there about his misplaced equipment and we discussed him calling later that day so he could come by and pick it up. I decided to wait to discuss my concerns face to face... he never called or showed up. We then received a call from Jason, two months after our service, he left a message asking if we still wanted our stump ground. If we did, leave a check for $100.00 in the door. He called one more time and my wife let him have it. I called the next day to tell him of all our complaints. Jason said how sorry he was that this happened and that if Josh had known at the time he would have fixed it. Then he said that he would call and tell Josh of this and that he was still in the cities grinding stumps that day. I explained that what I would expect, was to grind my stump for free (not $100.00) for all the inconvenience we experienced. Josh came by that next day, took his equipment and left us our stump. I would not ever use them again and would never recommend them to anyone. Josh seems capable at first glance but please beware. Once he got paid, he could care less about customer service or his "satisfaction guarantee".
Description of Work: removed a dead tree and was supposed to take a pile of brush and the stump.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$1,300
Response from True Tree Solutions
I would like to take the time to respond to this review now because we had a glitch with angieslist and did not know we had a bad review or all of our good reviews until now we were not able to log in! I would like to start off buy saying we are truly sorry for any inconvenience and would like to offer our side of the story as we feel there are some inconsistencies. 1, This tree was completely dead and over 2 sets of power lines, 5 feet from the garage and 3 feet from a raspberry bush. 2, When the raspberries were damaged I came to you and walked you over to them to show you the damage. We had to rope the majority of the tree down and one section had to be lowered there to not hurt the garage. 3, When I first looked at the tree, I told you I would give you a fair price at $1000.00 cash and I was told your other bid was $1800.00 (wich is the company who ended up dropping to $750.00). I have never said to a customer I don't take checks that's my most common for of payment but when the agreement is cash you get the lowest price because it saves time in banking. 4, The wood was cut to 16" pieces but we do not split the wood after we cut it and I appologize for not being clear on that! 5, When you called to tell us our rope had been left there my crew was already in a different suburb, it took me a couple days for an employee to be free as we are extremely busy in the summer. I had no idea to your dissatisfaction as you stated you did not express any on the phone when you called. Other wise I would have personally came and spoke with you right away. 6) The brush pile was removed to 90% as I told you the stuff turning to dirt on the bottom of the pile cannot be run threw my chipper because it will damage it! I guess in hindsight I was trying to give you the best deal I possibly could and rushed my crew to get the job done so power could be restored to your house (we all know how hot July can get). I would like to sincerely apologize and let you know had I known the dish was not up or that you were not satisfied, I would have made things right! sincerely Josh Dumler
Ryan T.
07/2014
5.0
tree service
+ -1 more
One of Josh's crew stopped by our house as they were working in Wayzata. I don't usually go for folks who show up randomly, but they offered a free estimate and I wondered, "Why not?" Josh is a certified arborist and he surveyed my property and pointed out problem areas. Another arborist had stopped out a few months before so I already had an idea of what needed to be taken care of and what didn't. Josh's assessment was consistent with theirs. We had two Oask trees (about 50-60 feet tall) that had died over the winter due to Oak Welt. We also had two dead pines on the side of the house, but very close to the house. After talking through prices I decided to go for it. He and his crew shared their insurance and licenese and allowed me to make copies. They were extremely organized, courteous and thoughtful to move any potential breakable items out of the way of the tree falling zone. They cleaned up all the brush and followed through on everything they had promised to. I will be speaking with Josh and his team again this Fall in regards to some other trees we need to work with (they are only supposed to be cut in the fall). I'd definitely recommend these guys.
Description of Work: Josh and his crew at True Tree Solutions removed 4 dead trees from the area surrounding our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Dan H.
06/2014
5.0
tree service
+ -1 more
We have always wanted to get a few of our trees cleaned up and these guys did a fantastic job! They had so many people on there crew it was fast! A guy in the tree and people below cleaning up the yard! It was awesome! I highly recommend these guys, i really liked them.
Description of Work: cleaned out and trimmed a few trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Sara M.
05/2013
1.0
tree service
+ -1 more
This company knocked on my door last Friday. They claimed they were "in the neighborhood with their equipment...we can do this now for you...." They were canvasing the neighborhood in this fashion. They said they were on Angie's List so I said ok to the estimate only. I tried to find them on Angie's List but was unable to. As it turns out, this is because they're not listed in my area - Eagan, but in an hour & 1/2 away in Little Falls. I wouldn't have access to their info based on the way they listed their business! They came back today to check on whether I wanted the work done. I told them I wasn?t interested after not finding them on Angie's List. They called the owner who came out, shoved his phone in my face & got belligerent ? ?Don?t call me a liar!" etc. They wouldn't leave the property until I called the police. I called Angie's List & found out that they apparently don't know how they're listed or how the list works or this never would've happened. I obviously don't plan on using their service.
Description of Work: Someone showed up last Friday & gave me a verbal bid tree trimming. Today was the follow-up visit to see if I'd use their service.
Rating Category
Rating out of 5
professionalism
1.0
Response from True Tree Solutions
I offer the following account of events in response to the complaint filed 5/23/13 on Angies List. I am a certified arborist and owner of a Tree Trimming service that operates in and around the Twin Cities Metro Area. I operate my business in complete conformity with all laws governing my industry to include: Liability Insurance, Workers Compensation Insurance, Department of Transportation Compliance (DOT), Federal, State, County, and City Licenses as required in the areas that we offer our services. I further validate my business by maintaining an Angie’s List Account, Better Business Bureau Account, and a Company Website. First, I would like to point out that the client admits asking for the quote they were given and also admits that they couldn’t find my business on Angie’s List when they initially looked but later found us in Little Falls, MN (where our home office is located and we dispatch our trucks to work in a multi-state area that we are licensed to service) and that they would have hired us to do the work if they had been able to find us on Angie’s List. As a result, I have to apologize to the complainant and own up to my own mistake because I was managing our Angie’s List Account and didn’t realize that the search results were regionalized by city and instead thought that if someone searched for our business name it would come up no matter where they were searching. It was a painful lesson but since this interaction, I have delegated this task to our Social Media Person and I will in the future stick to what I love which is being an Arborist. If you are reading this, please take the time to read the other reviews posted on Angie’s List. I would also like to point out that the person who wrote the complaint admits that they had to call Angie’s List to figure out why they couldn’t find my business listing? This is exactly what I had to do after she called me a liar and said I wasn’t listed. It’s clear that neither of us was very experienced at Angie’s List which led to a miscommunication that got so blown out of proportion that I’m truly embarrassed at my involvement. In hind-site, though I thought I was fixing a misperception by showing her my credentials, that she was wrong and that I was in fact listed on Angie’s List – I realize that all I really accomplished was to challenge her ego by saying she was wrong and then made her angry by proving it. Now that I’ve admitted to what I have done wrong, I would like to point out some inaccuracies that I noticed in the complaint: 1) It indicates that I was talking with [member name removed], the Angie’s List member, when In fact I was talking with his wife and have never to this day had a conversation with [member name removed]. I’m guessing it’s the passing of the story from the wife to the husband that has resulted in the many inaccuracies from what actually happened. 2) It says that I shoved the phone in your wife’s face & got belligerent. This just didn’t happen that way. I was at least 6 feet away from her the whole time and couldn’t remember her name so I never called her anything but, “Mam.” 3) It says that I wouldn’t leave the property until your wife called the police. This is not correct. As soon as your wife asked me to leave her property, I took a step backwards and was standing on the sidewalk. At that point, she became hysterical so I said in a calm voice, “Mam, I am telling you the truth, please call the police if you need to and I will do the same.” Not wanting to upset her further, I then left and called the police to report the incident and later met with them to give them a full report and verify my license and credentials. Police report #: EA13-00003116, I believe it is a matter of public record so you can look it up for yourself if you like. I am a small businessman and I put my heart and soul into my craft and my customers. I decided to write this response by openly admitting to what I did wrong and apologizing for it because I have never in my entire career been belligerent or dishonest with a customer or potential customer and if you are reading this I want you to know that I won’t start with this complaint. Respectfully, Josh Dumler, Owner True Tree Service
ROBERT W.
01/2013
5.0
tree service
+ -1 more
They trimmed five trees for me. They were punctual and cleaned up after the work was completed.
Description of Work: Trees trimmed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from True Tree Solutions
We at True Tree Solutions appreciate you taking the time to review us on Angies list Member and greatly appreciate your business and look forward to hearing from you in the future thank you sincerly Josh Dumler
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
True Tree Solutions is currently rated 4.8 overall out of 5.
True Tree Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, True Tree Solutions does not offer free project estimates.
No, True Tree Solutions does not offer eco-friendly accreditations.
Yes, True Tree Solutions offers a 5% senior discount.
Yes, True Tree Solutions offers emergency services.
No, True Tree Solutions does not offer warranties.
True Tree Solutions offers the following services: Trimming, pruning , removal, corrective pruning, treatment, diagnoses,specializing in high risk removal, stump grinding, hedge work