SafeBasements of Minnesota Inc

They were fine and I'm sure they showed up on time.

Went great. Hard working, efficient , and nice guys.

It went very well. They re-directed the lines to a better location allowing the drainage to away from the house.

It was pretty good. We have to had several follow-up though to correct some things but they did come out and correct things. They did a pretty good job and I would recommend them.

It was perfect. They were persistent in correcting the problem.

They were a little slow to arrive, but once here it was all business. I think it took about 3 days. I wanted to wait a while before writing a review in order to see if there were any further problems, and there weren't.

Adam was extremely professional and knowledgeable about his product. He answered several questions and provided good examples. His estimate was prepared immediately and was well detailed.

I have not done any work yet. First I needed an engineer study and have now been dealing with my issuer to see what they might cover.

It was an inspection and estimate only. The inspection didn't indicate a emergency with the foundation and the estimate seemed high for the work that was proposed. I am waiting (a long time) on estimates from other companies to compare. If only they were as speedy and responsive as Jessie Trebil Foundation Systems has been, I would know if the estimate was reasonable or not!

They did a lot of work. It was not significantly professional, but under a warranty. I really like getting a better company in the future.

We requested a bid from Jesse Trebil for the repair and mitigation of a horizontal concrete block foundation crack in a home we were thinking about purchasing (a ~30 foot rec room wall; home built in the 1950's). In addition, we asked for bids for a full basement drain tile system and for the encapsulation of a basement crawl space. We worked with one of Jesse Trebil's employees, Shane, and were impressed with his thoroughness and professionalism during the estimate process. He recommended a wall anchor system to mitigate the horizontal crack. In the end, we decided to walk away from the home but would have definitely hired this company to do the repairs had we gone ahead with the offer process and purchase.

We were able to easily schedule the job and they completed within 3 days. Unfortunately it snowed at the end so the re-grading of the property was done poorly as the skid loader got stuck which made planting grass more difficult once the snow cleared. Other than that the work was high quality and I would use them again for this type of job (let's just hope I never have to!!).

When Patrick came out he took a look and dug into the ground and said a sump pump would be silly. So he saved me over a grand. That was awesome. Patrick and his crew did a wonderful job and he was a great worker. Very quick. A two day job was now a one day job. NO complaints what so ever about Patrick. I had the inspector come out and he said I needed insulation around the part of the tube that was in the attic. Took about a month in a half but I got it done yesterday by Steve. He was wonderful as well. The issues I had with this company were the "office staff". They were a bit rude and not willing to work with the customer (from the beginning of the process to the end). When I originally scheduled the insulation to be put on I was told a date and a time. When that day came the time came and went. When I called the girl told me she didn't know what happened but they weren't coming. I had to reschedule which was a huge inconvenience for us. Overall the workers are amazing but the people who schedule and work with the customer on the phone are not as pleasant.

They were great and the system worked as promised. Even in the worst rain of this past summer our basement stayed nearly 100% dry. We only had a small amount of moisture, and after that kind of rain in the past we would have floated most everything in the basement. Great company and service was exceptional.

Work completed in one day with very efficient, experienced three-man crew. They used high quality materials. Work guaranteed for 25 years.

It seemed to go fine. I was not there when they did the work because it is a rental property I own. They finished earlier than expected. No problems so far.

They arrived on time, were professional, did the work as defined, and cleaned up after.

The salesman/service person (I'm sorry I can't remember his name!) came right on time, just a few days after I called to schedule an appointment. He was a really nice guy and explained their whole drain tile system, plus lining the well room with a material that would make it impenetrable and usable for storage or whatever. Since we have an unfinished basement, this seemed like overkill - we don't need a beautiful well room. But if that's what you're looking for and want to spend $1,600ish, it seemed like they know what they're talking about and would do a good job.

Sales associate arrived right on time, evaluated the problem, took some laser level measurements, and came up with a plan. We had a unique foundation and suspected foundation failure. Upon further review, sinking due to soil failure was the culprit. The owner came out a couple of times to make sure that the plan they had in place was the right solution for our problem. He even found a way to reduce our costs. Three weeks later, we had a level floor and the symptomatic drywall and grout cracks were closed up. The crew was knowledgeable and timely. They really worked well as a team. They worked hard in the cold weather and did their best to keep things clean around our home. They really want you to be satisfied with the work they do - from the owner down to the last worker - and communicate that to you with every encounter.

Jesse Trebil Foundation Systems Inc's operative was very professional and patient. He was more than willing to answer questions.

Tony the lead installer was great to work with and communicated well. Steve the service manager was difficult to contact. I called three days in a row and had to complain of the lack of response. Even after that I was the one calling to get an appointment for the company to look at a spot of a water leak. Steve seems to believe the customer needs to call him and he doesn't need to call the customer. Finally, Tony contacted me and he came back and patched the area of concern.

The only thing I regret is that their estimate did not include burying the drain pipe in the front yard and extending it out to the hill. Now we have this ugly white pipe in our front yard and we have yet to get it done. It's not just a matter of buying more pipe and digging a trench. The city inspector said you have to somehow allow for air (so that it doesn't create a vacuum?) Anyway, I don't know how to do it or I would. Otherwise, they did a fine job at a very competitive price. I would make sure they include burying the outside drain pipe in the estimate, unless you have the time and know-how to do it yourself. Update: The company failed to notify the city inspector at a critical juncture in the work. When the inspector came, he said they had already covered up the work, so it was impossible to inspect. They passed it anyway, but said that the company had done the same a few times before. Just make sure they do call the inspector to have the work inspected at the proper time.

They did a good job. I will use them again in the future.

We liked their system the best out of the three companies we researched, even though they weren't the cheapest. They did the work well. We don't have water coming into our basement. They made a mistake putting in a drain outside the house, but they repaired that for us. They splattered cement by the brick on the outside of the house. Initially they put up cardboard to protect the brick, but when they had to repair the drain, they didn't put up the cardboard. They're responsive about fixing problems.

The company gave us a reminder call for the appointment the day before. However, the guy never showed up and we waited for 2 hrs, so finally called the company to ask for the explanation. No apologies or explanation. (Just asked us when we would like to reschedule the appointment). Very dissapointed. So we decided not to use the company.