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HOUSE MASTER

3.4(
3
)

Home inspection

About us

5 EMPLOYEES, NO SUBS, COST IS DETERMINED BY THE JOB, $25 TRAVEL CHARGE APPLIES IF OUTSIDE METRO AREA.

Business highlights

42 years of trusted experience

Services we offer

HOME INSPECTIONS, COMMERCIAL PROPERTY INSPECTIONS, SELLER INSPECTIONS, CONDO/ TOWNHOUSE INSPECTIONS, MULTI UNIT INSPECTIONS, RADON TESTING, ON-SITE REPORT/ WEB BASED REPORT DELIVERY.

Amenities

Free Estimates
Yes

Accepted payment methods

Check
MasterCard
Visa

Reviews

3.43 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
67%
1
0%
Rating CategoryRating out of 5
quality
2.8
value
3.7
professionalism
4.2
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1-3 of 3 reviews
Lisa T.
03/2008
2.0
home inspection
  + -1 more
We've been in the house a year since the inspection and have been surprised by a lot of things that should have been on the inspection report. From major moisture/ mold in the attic due to inadequate ventilation/blocked soffit vents to missing GFI outlets in the baths/kitchen. There's a "mold disclaimer" on the inspection report but especially with the attic, he should have seen the soffit vents were totally blocked! We wouldn't have a mold problem if they weren't. With the amount of water/moisture issues we've had since we moved in ($32K+), he should have at least recommended another targeted inspection. The siding was "soft" in some spots. He explained to us that the painter probably power washed & didn't leave enough time for it to dry, minimized it. Now we have to replace the siding and remove the mold behind it. (heavy sigh) I'm embarrassed to write this because I feel naive/stupid to not have known to ask more questions, get more testing done. I could go on but what's the point
Description of Work: Provided home inspection prior to purchasing a new home.
Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
punctuality
5.0
$350
THOMAS B.
01/2007
2.0
home inspection
  + -1 more
Very Poor. My agent said he selected House Master because they won't scare you. This was a dual agency sale (07-05) According to Tax Assessor Estimator, I overpaid by $40,000 in the 2005 market. And Assessor didn't see the violations (of course that wasn't her job) Strongly discourage anyone from using this particular Franchisee. Contract absolves him of responsibility for anything.
Description of Work: I couldn't inspect property cause I was relocating to MN. Inspector missed many blatant and uncovered electrical and plumbing code violations. Concentrated on superficial low-cost cosmetic items. I called long distance during inspection and insisted on several major items that I was concerned about. He had missed them. He also was unwilling to estimate cost to repair roof and I had to hire a separate contractor to do that inspection.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$350
Response from HOUSE MASTER
IT'S UNFORTUNATE THIS CLIENT NEVER CALLED IMMEDIATELY FOLLOWING THE INSPECTION WITH HIS CONCERNS. HOUSEMASTER TAKES CLIENT SATISFACTION VERY SERIOUSLY. THIS CLIENT'S AGENT USES OUR COMPANY REGULARLY BECAUSE OF OUR PROFESSIONALISM. WE ENCOURAGE OUR CLIENTS TO ATTEND EVERY INSPECTION, IF POSSIBLE, TO ASK QUESTIONS RELATED TO THE HOME'S CONDITION. WE ARE ALWAYS AVAILABLE TO ANSWER ANY FOLLOW-UP QUESTIONS THE CLIENT MAY HAVE. WE DO VISIBLE INSPECTIONS OF THE HOME, CHECK FOR SAFETY CONCERNS AND RECOMMEND THE ACTION TO BE TAKEN. IT WAS SUGGESTED A PROFESSIONAL ROOFER LOOK AT THE ROOF'S INSTALLATION AND HEAVY CAULKING AROUND THE CHIMNEY. IT WAS NOTED THERE WAS A POSSIBILITY OF LEAKAGE. THE COST OF THIS CLIENT'S INSPECTION WAS $330.00, WHICH IS VERY COMPETITIVE IN THIS AREA. THIS CLIENT WAS NOT PRESENT AT THIS INSPECTION, AND COULD NOT HAVE BEEN AWARE OF THE INSPECTOR'S PUNCTUALITY OR PROFESSIONALISM. WE WERE NOT MADE AWARE OF THESE CONCERNS FOLLOWING THE INSPECTION, AND THEREFORE WE FEEL THIS CLIENT GRADED OUR OVERALL PERFORMANCE UNFAIRLY.
DONALD D.
04/2006
5.0
home inspection
  + -1 more
We have used them twice.
Description of Work: Home inspection.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$365

    Contact information

    13869 268TH ST, Lindstrom, MN 55045

    www.housemaster.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home inspection

    FAQ

    HOUSE MASTER is currently rated 3.4 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    HOUSE MASTER accepts the following forms of payment: Check,MasterCard,Visa
    Yes, HOUSE MASTER offers free project estimates.
    No, HOUSE MASTER does not offer eco-friendly accreditations.
    No, HOUSE MASTER does not offer a senior discount.
    No, HOUSE MASTER does not offer emergency services.
    No, HOUSE MASTER does not offer warranties.
    HOUSE MASTER offers the following services: HOME INSPECTIONS, COMMERCIAL PROPERTY INSPECTIONS, SELLER INSPECTIONS, CONDO/ TOWNHOUSE INSPECTIONS, MULTI UNIT INSPECTIONS, RADON TESTING, ON-SITE REPORT/ WEB BASED REPORT DELIVERY.

    Contact information

    13869 268TH ST, Lindstrom, MN 55045

    www.housemaster.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM