QUALITY SEASONS INC

Description of Work: Snow removal from driveway, steps and walks

Description of Work: Plowing driveway

Description of Work: Snow removel and lawn service

Description of Work: Snow removal for driveway and walks.

Description of Work: I just signed up for Quality Seasons Incorporated for snow removal services.

Description of Work: I'd used a different lawn service for 2 seasons and was generally happy, but my neighbor highly recommended Quality Seasons, so I thought I'd give them a trial by having them do my Fall Clean up. If they did well on my fall clean up process, I would consider having them do my weekly lawn maintainence/service for the following year starting in the spring. I paid a $550 flat fee the two previous Fall's to my previous vendor to clean up all my leaves prior to the snow flying. Now, I realize there's a bit of an art to fall cleanup, as they're trying to time letting all the leaves fall just prior to the first snow fall. That said, Quality Seasons gave me their hourly pricing up front, which I was leary about, but again, they were referred to me so I figured even if the work comes in sligthly over the $550, I'm ok with it. They'd come a couple times in the fall to stay ahead of things, but It was a Wednesday in late fall and the weatherman was calling for a huge storm on Friday night. I emailed Quality Seasons and said I'd really like the leaves taken care of prior to Friday night. If that wasn't possible, it's no problem, I'll just get a different vendor, but it's important to me to get it done prior to Friday night. They assured me it wouldn't be a problem. Well, Friday night came, and so did the snow, and Quality Season's never showed up. The following week when I emailed to see what happened, he said they weren't able to get to a lot of customers, so I should be happy that they had gotten at least some of my leaves in the weeks prior. They came a week or so later (we had a warm/cold fall) and apparently did some more work, although we were on vacation, but there were still visable leaf piles. We got a bill for $1,350 a few weeks later, and when I called to have him think out loud with me on why my previous vendor charged me $550 for the same size lawn and the same amount of trees and leaves, he said, very cordialy, that their hourly rate must be higher because they do better quality work. I said the results in my lawn just don't support that theory, and that picking up leaves is a pass/fail scenario......they are either completly picked up or they are not, there is no craftmanship involved. His company did a poorer job and charged me 3x as much as my previous service. He suggested, cordially, that I just don't use them for that particular service again. Fair enough, I will not. Nor will I use them for anything else.

Description of Work: We have used Quality Seasons for mowing, yard work and snow removal for the past few years.

Description of Work: Weekly mowing and seasonal fertilizing.

Description of Work: Weekly lawn mowing.

Description of Work: SEASONAL CONTRACT FOR SNOW REMOVAL FOR MY DRIVEWAY, WALKWAY, AND FRONT STEPS.

Description of Work: SNOWPLOWING, YARD WORK, CUTTING THE GRASS, EDGING