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Metro Pest Management Inc

Pest Control

About us

Open Message to Angie's List Members.... Angies List Corporation want us to pay money to increase leads and rankings. We do not agree with this as a business. Our reputation speaks for its self. We will not also sugarcoat our services nor babysit Angies List Members. We have no time nor patients for people who want something for nothing or dictate to us that because they are members, they are entitled. You will be hiring the best and most comprehensive company in the industry when you choose us with the best possible solutions to you concerns. Now under new management. We here at Metro Pest Management we care about the health and safety of your family. We will discuss your needs and together we will find the best practical application methods to serve you. Metro Pest Management bases its pest management recommendations on your unique needs. Our professionals do not use a "one size fits all" approach. We work with you to choose the best exclusion techniques, mechanical measures, and pesticide treatments to control pest problems. Metro Pest Management is pleased to offer its customers a choice of eco-friendly or green pest management alternatives. While all of our materials are EPA certified, we know that some customers want more eco-friendly options. Please call us for more details.

Business highlights

32 years of trusted experience

Services we offer

Pest management services for residential and commercial properties, treatments for all ants, spiders, centipedes, boxelder bugs, asian beetles, & all general insect control, interior & exterior, sealing foundations for prevention of mouse entry, elimination of mice, one-time services & ongoing services.

Services we don't offer

Wildlife trapping

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.838 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-38 of 38 reviews

RITA M.
12/2015
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

cindy H.
12/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sherry K.
09/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Treated carpenter ant problem in master bedroom and kitchen. Put down bait in these areas and treated foundation also. Ryan was polite and knowledgeable. He came on time. All ants were gone in one week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

stephanie M.
07/2015
1.0
pest control
  + -1 more
unknown
Description of Work: We had mice in the house. Asked them to come out to secure the boundaries. Did not even bring an flashlight but used his iPhone for inspection. Failed to find where the mice were coming in which I found on my own at a later date. The main service they provided was to put mouse poison around my house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$300

Response from Metro Pest Management Inc
This may have been a mistake by client? We warranty everything. I do remember going back to this property. I do believe the mice were climbing the outside of the house and gaining entrance on the roof line. Customer was advised of that. We take our rodent proofing very seriously. So do our clients and they may have to address issues in addition to what we do. I , (the Owner, David Koughan) would never complete a service with a cell phone light. This is an unexceptionable practice considering whats at stake. The owner of this property did not like our answers to their problem. We will always work unequivocally with the owner to solve or give answers to the problem. That's what we do and we are the best at it. They could call us again and we would tell them the same thing. They need roof repairs due to rodent intrusions. We warranty foundation only, not climbing and roof.

Susan K.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: I had seen a mouse on my main level, and had trapped several in my garage. They did a survey of my home plugged up some possible entry points and set up bait traps for me. Also guaranteed for 6 months.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271.99

Pam M.
02/2015
5.0
pest control
  + -1 more
unknown
Description of Work: They have efficiently and professionally helped me rid my home of a mice infestation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
08/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CARRIE C.
07/2014
2.0
pest control
  + -1 more
They are unresponsive.
Description of Work: We attempted to contact them, but they were slow to return a phone call, weren't particularly helpful when they finally did call back, and then promised but failed to call us back with more information.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Metro Pest Management Inc
There is a shortage of exterminators during the summer. Angie's List Bogus review. Sooo busy to busy to get to client in a timely fashion yet D rating with work completed on 7/09/2014. Nice job Angie. They never hired us. Nice client review. Acyually shall I say that we have had to threaten Angies List due to continued harrasement regarding paying them money to get us more leads and better reviews? Oops...... Internally they are a joke to the consumer.

Dave Z.
07/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Metro's pro-active methods have resulted in: no ants, large reduction of all spiders, and no "fossil bugs / roly-polies". We appreciate now that the current applications are all outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Jason A.
11/2013
5.0
pest control
  + -1 more
.
Description of Work: I use Metro Pest Management.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

JEFF G.
03/2012
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

Craig T.
03/2012
5.0
pest control
  + -1 more
They got the job done.
Description of Work: They do my pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

RACHEL L.
12/2003
5.0
pest control
  + -1 more
HE MAY BE A LITTLE HARD TO GET IN CONTACT WITH. OUR ANT PROBLEM WAS HARD TO SOLVE AND TOOK SEVERAL YEARS TO GET RID OF THEM. WE NO LONGER HAVE THE ANT PROBLEM AND HE STUCK TO HIS GUARANTEE. HE WAS A GREAT HELP.
Description of Work: CAME AND SPRAYED FOR CARPENTER ANTS.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

16610 Havelock Ct, Lakeville, MN 55044

http://www.metro-pest.com

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Metro Pest Management Inc is currently rated 4.9 overall out of 5.
Metro Pest Management Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Metro Pest Management Inc offers free project estimates.
Yes, Metro Pest Management Inc offers eco-friendly accreditations.
No, Metro Pest Management Inc does not offer a senior discount.
No, Metro Pest Management Inc does not offer emergency services.
Yes, Metro Pest Management Inc offers warranties.
Metro Pest Management Inc offers the following services: Pest management services for residential and commercial properties, treatments for all ants, spiders, centipedes, boxelder bugs, asian beetles, & all general insect control, interior & exterior, sealing foundations for prevention of mouse entry, elimination of mice, one-time services & ongoing services.
Wildlife trapping

Contact information

16610 Havelock Ct, Lakeville, MN 55044

http://www.metro-pest.com