Expert Property Services Inc

The work went very well. The window and door installation went smoothly. The window trim was done nicely. I love the windows. They are so easy to open and close. The color choice was perfect to match with the existing wood. The new windows and doors have helped with the climate control in this room as well.

They actually are one of these companies that follows Hail storms so the guy came to our door and we had been thinking that we needed a new roof and that we might have some Hail damage and he pretty much said that he was sure we could get that we had Hail damage so went ahead and called our agent and made a claim and then they came out, inspected it, and they said, you definitely need a new roof so we went with them. The estimate was good. When they came out to do the roof salesman came by; he checked on it made sure everything was going as we liked. It was very good. I would continue to use them.

We have had a problem with our gutters since they have completed the work. We have made multiple attempts to contact them, and no one has called us back. The work is under warranty. Member update 2/24/12: The company did rectify the problem, but not in a timely manner. Also, at first they were very defensive about the work. They finally made the repairs in March.

They did an excellent job overall. There were some communication problems in the beginning with regards to start time and the ordering of the materials, but after it was ironed out all went very smoothly. As a business owner myself, I was impressed with their defined job roles within the organization. You knew who was responsible for what part of the replacement job ie. sales, assistance with product choices, scheduling, handling of the onsite crew. I respected this sense of order and it seemed to work for them quite well. I highly recommend them... and have already for a neighbor whom is equally pleased.

I was completely confidant in his abilities. He was exceptionally professional and knowledgeable. I will definitely use this company again if the need arises.

Andrew was our contact with EPS and he was extremely professional. He kept us informed through the entire process (dealing with insurance etc.) as well as overseeing the project.

Scheduled quickly, replaced in one day, good clean-up with dumpster removed promptly the next day.

They did everything they said they would and I am happy with project.

I usually don't patronize a company who markets door to door, but the representative from EPS (Jason Barrett) was so sincere and offered to do a free roof inspection. My roof was 20 years old and we were in the path of the big hail storm that hit Fishers. So, I allowed Jason to do an inspection. He came back to the door with digital pictures of hail damage the I did indeed suffer. He said that I had a good chance that I would qualify for a roof replacement with my insurance company. He urged me to initiate a claim and notify him when an adjuster was going to make an inspection so that he could help the adjuster see all of the damage that he might have missed. I did qualify for a new roof from the insurance company and EPS started the roof just 2 weeks later. We've had a hard rain since the new roof was installed and have had no issues with leaks. I have a fairly complicated roof and it did end up taking a day and a half. The crew was quick, competent and did everything to my satisfaction. They cleaned almost every single scrap of debris. Overall, they did an excellent job and the representative of the company (Jason) was great to work with. I don't have a single complaint at this point. I was initially concerned that they were such a new company and less that a year old here in Indy. But they also have an office in MN and the office here was very well organized. All their workers are employees of the company. They do not use subs, which I think makes for a better company and better job. Would definitely recommend them.

They seemed fine; they seemed like they wanted to help. Once another company started taking pictures and discussing what was wrong for what reasons, this company didn't have anything to say. They weren't very impressive at all. It really made them look bad. They did seem fairly punctual.

We are very satisfied with the new roof replaced by Expert Property Services (EPS) becase 1) EPS sales rep and customer service rep not only provided us with ample information on roof type, warranty, and maintainence, but also planned the work ahead to get it done over the weekend. 2) We found that EPS provides the duo expertises on property damage estimation and replacement, which differs from most of the roofing companies and benefits the customers. 3) We observed that the roofing crew that EPS used was very efficient. For the whole roof replacement, it only took one day to get it done. In addition, from what we oberved on site, we felt that EPS planned, organized and implemented the work very well. Afterwards, we found the site was clean and no nails or debris left behind.

These guys are amazing. From start to finish the experience was great. We had past and current roof damage from hail. Our insurance company had rejected our claim from 2 years ago. EPS worked with us to initiate a new claim and finally get a new roof. Jordan met the adjustor at our house and walked through the initial assesment. Once an initial claim was in place and the first payment was dispersed, the work was scheduled. Weather was unpredictable so their large team tore off and replaced our roof in ONE day. We have a BIG roof. The team worked for over 12 hours to finish it and the result is perfect! The final price came in over the insurance company's estimate and EPS worked with them to get the final dispersement. The process was completely painless!

The company's claim specialist,very polite and well dressed young man, stopped by my house suggesting that I might have hail damage. I agreed to let him survey my roof. He was very professional and thourgh. He concluded (with pictures) that I had damage. I said I would contact, Grange, my insurance company. They agreed there was damage and gave me a check on the spot.(Great Co.) I checked EPS's references and called them to do the job. They had said they would do the work for the Ins Co. estimate and they agreed to do the work. ( The Ins co left open the door for any suprises-there were none) EPS had a crew out at 8:30 AM on Sat and completed the job by 7 PM.( including a very through pickup and cleanup.)

My insurance company cautioned me to check out their company, so I called Angie's List. They are not listed on Angie's List, and they have no rating with the BBB. I called them to cancel, and told them that I could not find any information on them. They have a BBB logo on their contract, and he said that he could have someone from the BBB call me. I thought that seemed strange since there is no record of them with the BBB. Since this, I have gotten some names from Angie's List that I will look into.