DAKOTA WATER TREATMENT OF MINNESOTA INC

unknown

unknown

unknown

unknown

The house I purchased in Savage had a leased water softener that was old, and from what I could tell almost completely non functional. I did my homework and was advised to find an independent dealer who was from and knew the area well. I talked to a number of people and Paul from Dakota Water took a good chunk of time out of his day to go through lots of my annoying questions without hesitation. We decided on the softener to get and he came out promptly to install it in the next few days. He was very professional, courteous (very nice guy) and extremely knowledgeable. Took care of the whole thing and explained what I needed to know before leaving. The price was right in the ballpark for what a "good" water softener costs and was all inclusive of the install, delivery, etc. After only a few hours, the entire system has made a huge difference in my water pressure and condition in general, and I'm very pleased with the entire experience. I didn't have the money to do a decholorination filter at the same time, but will definitely use Paul when I add one on. Great company, zero pressure whatsoever (I get the feeling he'd talk you out of spending more money if you didn't need to) will definitely recommend them to anyone who needs water conditioning services.

Dakota water treatment came to our home at the designated time. Tested our old softener and informed us that there were worn out seals. We discussed the option of repair or replace and decided to replace. Immediately he pulled a new softener from his truck and went to work with the replacement. About 2 hours total and we had a new softener in place and he disposed of our old one. This was a very smooth process and our new softener works fantastic and uses almost 1/2 the salt of our previous unit.

Paul and Jolene were both delightful to work with. I met them at a home-and-garden-type event held at the Lakeville High School earlier this year. They were showcasing their products in a way that was personable but low-pressure. I was attracted to the minimal "footprint" of the water softeners they were selling and also to the incentives offered with purchases at the show. On the day of installation, Paul arrived earlier than scheduled (at my request). He was very solicitous about placing the softener and drinking water equipment exactly where I wanted them. I got the distinct impression he approaches each job in a thoughtful manner, as if the equipment was being set up in his own home.

see above

Excellent experience! After multiple quotes on this type of system, we chose Dakota Water because of the great customer service and product knowledge. We felt, as consumers, they took the time to educate us - and not sell us what we didn't need. Installation was smooth and easy. Post installation, the company has been great at answering any follow-up questions (i.e., installation of RO system to new fridge).

Paul is very smart about softeners which did cause him to say some things that were flying over our heads. We could have used the information more dumbed-down for us but we liked that he was so educated on the topic. I would, and will, use this company again. They are so smart when it comes to professional softener systems. I will never buy a cheap system from a big box store again - sooo not worth it when you can get a professional system for a little bit more. (You get what you pay for!)

Every year they replace the filters for you and its well worth the cost. They are excellent. They are very timely. They are just great!

Paul analyzed our water and gave us professional advice on what we needed. He explained all of the options with pricing, pros and cons. The options were clear, but there was no high pressure to install a particular option. We made our choices and explained we were leaving for vacation in a few days. He gave us a date before we were leaving to do the install. He arrived on time for the install. Worked quickly and professionally. The installation is very nice. He explained the operation of the softener very clearly. Overall, we were VERY pleased with this work at the time and are still pleased a couple of months later. Water quality is excellent.

Paul was the salesman-he was exceptional. I had a positive experience with this company on every level and I would recommend them to everyone. He did a few things to be more than accommodating and helpful, the customer service blew me away.