Aqueduct Plumbing Co

I had a pipe split in the basement ceiling in the evening. Fortunately I was home to shut off the water a few minutes after it started, but it created stains on an 8’ x 10’ section of the sheetrock ceiling. I envisioned needing to tear down the ceiling and it was difficult to figure out where the leak was coming from above the ceiling. The next morning I called Mark and he was able come over later that morning. He went out of his way to minimize the number of cuts he had to make and he gave me suggestions that I could follow to dry the water and fix the stains. He worked hard to minimize the mess that was created while cutting the sheetrock and locating the leak. He diagnosed and fixed the problem in a little over an hour and the bill was lower than I expected. With his suggestions, I’m able to do the rest of the work on my own. I will be contacting Aqueduct Plumbing for my future plumbing needs. Thank you Mark!

All work done on time, professionally and at reasonable cost. Very pleased.

It went very well. Mark showed up on time and did the work for a reasonable price. I would use him again

We were having problems with the sump pump. The float switch kept getting stuck, and we had water overflow onto the floor a few times. I got a prompt call back and the plumber came out the next morning to look at our sump pump. He straightened and hung the pipe better, cleared out some debris that was in the well, and cleaned out the check valve. He could have just recommended a new pump, but did these things instead. It has been working great since then. He couldn't guarantee that it wouldn't have the same problem again, so he considered it a diagnostic service call and didn't charge for what he did. We sure appreciated it. What a decent and honest guy. Aqueduct will be our first call for any plumbing issues we have in the future.

We had used another plumber for thirty years, but Mark's estimate came in significantly under theirs, so we risked the change, and his work turned out to be better than the competition. He's also a great person to do business with. The dream-plumber.

It went great. He came out,repaired the split pipe, left no mess and the price is exactly what I expected. Fast,clean service. We will definetly call him next time we have a plumbing need.

Mark investigated what was causing the low water pressure in my tub. He determine the previous plumber correctly soldered the pipes but assumed it was the faucet. He advised we could leave it as it was as nothing was wrong or he could replace the current faucet with a Moen. He quoted a price; but there was absolutely no pressure to replace the faucet. We asked Mark to replace the faucet. The results: the water pressure is great. And Mark was able to complete the work much faster than originally expected so he charged us $100 LESS than he estimated. Additionally, he was very punctual in arriving; and called while he was in route. I will definitely call Mark again with future plumbing needs.

Mark was excellent to work with. He was very responsive and knowledgeable. Mark did exactly what I asked for. His work is very clean and organized. I would recommend his services to anyone.

I needed a shut off valve on our toilet fixed asap since we could not turn on our water. Mark squeezed us in. He ended up being 45 min early. He was quick and professional. He also fixed the inside of our toilet at no cost. I had told him we could finish it ourselves but he fixed it all for us. He did a great job. I would recommend him to anyone.

We felt our problem was urgent because we tested our water pressure and had discovered it was twice what it should be. This indicated that a water pressure reducing valve we had installed 9 years ago was not working, and we were worried about potential damage to our appliances and pipes. Mark called us back right away and came out the same day. He installed a new valve in less than an hour and made sure the water pressure was down to the appropriate level. He was here for more than an hour while we asked him questions and checked out a few other issues around the house. However, he only charged is for about an hours' work plus the cost of the part. We paid less than what we expected and would recommend him highly.

Mark, the owner/plumber, was very professional and honest. All work was performed within the provided time frame and came in slightly under his estimate!

Mark was right on time and very professional. He went straight to work and was very careful and clean. We would definetly use his services again.

Perfect!! Beyond expectations, Mark demonstrated ingenuity, quality, price efficiency and courteousness.

Mark was great. We were in a bind because our faucet was leaking so badly underneath that we couldn't use our sink at all. It was a snowy Monday and we had already waited the weekend and I couldn't go without my sink any longer. I called in the morning and he happened to have a job that was delayed by an hour so he swung by our house on his way and installed it. From the time I called from the time he left was approximately 2.5 hours. Thank you, Mark!

Mark arrived on time, and worked hard while at our home. He did great work and was fairly priced. Mark also did a good job of minimizing any mess to our home. I would call him again.

We had just signed up for Angie's list and Mark was our first experience. Mark was able to come th same day at a time that worked for us. Mark arrived on time - spent time talking thru some general plumbing questions that we had and then fixed our leaking pipe. The process was very simple, complete and well done. Thanks Mark!

Mark deduced the problem after some turning off and on various plumbing features until he discovered a leaking toilet tank off the master bedroom bath where some anchor bolt seals failed. The water slowly flowed under the stool to a point where it accumulated and dropped to the ceiling tile. These bolts were cut off and new hardware put in place with proper plumbing putty and seams caulked to prevent future water incursions. He waited awhile to be sure that fixed the problem and was on his way. Rates were very reasonable I thought. He arrived within the timeframe he quoted. I would have no problem using his services again.

Within 24 hours, Mark came to our house and repaired the water supply line that casued water damage to our home. Mark was great and would recommended him to anyone.

The guy came on time. The work met my expectations. He was polite, cordial and work hard. He had to work out in a tight spot so it took him a while to get the job done. He had to cut one of the parts to create an opening for the valve to fit. He cleaned up behind himself. He did a good work and his priceing was above average. I was satisfied.

Mark came to my rescue with very short notice to fix the toilet seal in the main bathroom. I was watching my 7 month old grandson for a few days and the first morning I had him was when I needed this emergency fix. Mark was so kind and understanding. He came out within a couple of hours after my call for help.

It went great. Mark was wonderful to work with. He was efficient even given all the extra's I thought of once he arrived. Mark returned my initial call (within 10 minutes). We scheduled for a few days later. He was friendly and answered my litany of questions on the phone and I had more questions once he arrived. I try to do all my own repairs and was reluctant to hire anyone. However, I realized my limitations with the spigots and hired Mark. He worked quickly through all the tasks although had to "chase down" a few leaks. Cost wise he was not the cheapest and not the most expensive. I was cringing at what I thought would be the total cost given that he was at the house twice as long as the anticipated 3 hours - mostly due to my add on projects. Mark gave me the value of his Angie's List coupon and gave me another discount, which was unexpected. I would hire Mark again in a heart beat and I am not easy to please or impress!

Mark was great to work with. He was professional, knowledgeable, did what he said he would do, and cleaned up at the end. It doesn't get any better than this! We will definitely call him again for our plumbing needs.

Angie's list was a great help in finding AQUEDUCT and owner Mark Hessian. Mark arrived on time for the estimate phase and was very personable and very helpful in discussing the best way to install a natural gas line from a 45000 BTU gas garage heater to a gas inlet some 60 ft. away in my basement. We came up with a workable solution and set the date. Mark asked me to coordinate the building inspector with completion of the job and set a time he would be completed. On the day of install, he arrived on time, finished on schedule and the inspection went very well with no issues. It was a pleasure dealing with Mark on this project. Would highly recommend his services. Great local resource based in Lakeville, MN

Mark was fantastic. We had bought a new kitchen faucet last summer but had not had it installed. Since our toilet needed to be fixed anyway, we asked him to install the faucet. It turned out the faucet we bought was broken. My husband went out to Home Depot and exchanged it for a better quality faucet and Mark came back to install it on the same day. Now that's customer service! We will continue to use them for all our plumbing needs.

Both plumbing issues had been long-time frustrations for us. Aqueduct came in and fixed both in under two hours, for a very reasonable price. To be honest, I thought it was going to take longer and cost a lot more. It's hard to find a good, trustworthy and honest plumber. I think this is the first time we've found it.