Services we don't offer
Reviews
4.89 Reviews
Showing 1-9 of 9 reviews
Diann S.
07/2011
countertops
+ -1 moreFrom beginning to end, it was a great experience.
Description of Work: We initially went to the Home and Garden Show and spoke with a number of companies. As we walked around, I just wasn't getting a good feeling from any of the companies we spoke with...I don't care for companies that spend time talking badly about other companies. Just as we were about to leave, frustrated, we came upon Silestone's small booth that was set up. It was very small compared to the others that we had visited. I immediately connected with the young man we spoke with. He wasn't pushy or overbearing. As our conversation went on, he never once spoke badly about other companies. Instead, he simply told us the differences in the different products. He didn't push us at all. He gave us his card and the next day we went to their showroom. The rest is history. We had our kitchen countertop replaced and they did a fantastic job. The people that work there are very knowledgeable and professional. Their showroom is very nice and well done. Anytime we called them with questions, they immediately called us back. We never felt like they were dropping the ball or that we were no longer important once the contract was signed. The men that came out to install the countertop were also extremely professional, took their time, and did a wonderful job. We are now working with them to put in a countertop in the master bathroom.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$3,200
Elizabeth S.
05/2010
countertops
+ -1 moreI was very pleased with the process and the result. Countertops were not an easy fit as walls were not plumb or straight, but they turned out wonderfully.
Description of Work: Replaced existing laminate kitchen and bath countertops with Silestone. They were excellent both on the phone and at the jobsite.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
Sally C.
02/2008
countertops
+ -1 moreI think I had a little communication problem with the guy who came to measure, but that was fixed. The installers were very good.
Description of Work: They did a great job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,500
DEB D.
07/2007
countertops
+ -1 moreI received the estimate via email quickly from Barb, but their price was the highest of the four bids I got. Even though their estimate states that the quote is good for 30 days, I was surprised when Barb sent an email about a week and half later to inform me that their supplier was raising the price at the end of the month and only jobs measured by that time would receive the quoted price. I did like that they had a choice of three different types of Soapstone.
Description of Work: Soapstone Kitchen Countertops (21.94 square feet) with 3" backsplash; $3,078.54. Removal of existing countertops; $109.50. Haul away of existing countertops at $125. Drop-in Sink Cutout with 3 faucet holes at $125. Options of Dark Julya, Sensa, and Light Julya Soapstone.
| Rating Category | Rating out of 5 |
|---|---|
| value | |
| professionalism | |
| responsiveness |
$3,438.04
Al R.
02/2006
countertops
+ -1 moreThey were on time for both, the estimate and the day of work. They installer was very experienced, very polite, and a true craftsman. They left the place spotless and also added the right color grout over what the previous company had used on sections they did not work on to improve the look of the finished product. I would highly recommend this company to install solid surface countertops in both existing or new construction.
Description of Work: We had another company install Silestone countertops in our kitchen remodel. The installation of one section of the new Silestone was not acceptable, it had a 5/8" gap from the wall on an open end piece. The other company told us it was the wall and to hire someone to mud out the wall to meet the countertop. We contacted Silestone by AMC, explained the problem and they sent out their installer to see what could be done. They were prompt, it took the installer 15 minutes to determine he had 3/8" he could adjust on site and make the existing piece work. They came back at the scheduled time, performed the work (countertop is tight against the wall), and cleaned up the area before leaving. Needless to say, we were very pleased that this piece could be saved. They could of told us we needed a new piece of Silestone versus working with the existing at considerably less cost. They are very experienced working with solid surface applications.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$425
LINDA F.
01/2006
countertops
+ -1 moreAlthough there was a significant bump in the road, I am very happy with the countertops. They made an error with the cutout for the undermount sink. Rather than re-doing the countertop, they were able to quickly find me a sink that fit the opening they cut. Although I would have preferred to have the sink that I had originally chosen, I didn't want to wait for a new top to be made. In the end, the installation went very smoothly. The countertops and sink look great. I asked for a nominal price adjustment because of the mistake and they agreed to it.
Description of Work: Installed 38 sq ft of Silestone Rainforest Leather countertops in kitchen, including backsplash and installation of undermount sink.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$4,000
LEANNE E.
10/2004
countertops
+ -1 moreI TALKED TO THE RECEPTIONIST AND SHE SAID SHE WOULD HAVE SOMEONE CALL ME BACK ON MONDAY. I RECEIVED NO RETURN CALL AND CALLED THEM ON WEDNESDAY AND SPOKE TO A SALESPERSON WHO SEEMED UNINTERESTED IN MY JOB. I WOULD NOT HIRE THEM.
Description of Work: I CALLED FOR AN ESTIMATE.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
DENNIS & CHERYL S.
06/2004
countertops
+ -1 moreVERY PROFESSIONAL AND EXCELLENT JOB. CLEAN, CAREFUL AND HELPFUL INSTALLATION CREW. VERY PLEASED! COMPANY WAS A PLEASURE TO WORK WITH AT ALL LEVELS. WOULD VERY HIGHLY RECOMMEND TO OTHERS.
Description of Work: REMOVED OLD KITCHEN COUNTERTOPS AND REPLACED WITH NEW SILESTONE TOPS. ALSO, EXPANDED SIZE OF TOP IN EATING AREA.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,221
LYNN S.
05/2002
countertops
+ -1 moreTHEY WERE PROMPT, THEY DELIVER AND INSTALL A BEAUTIFUL PRODUCT, AND THEY WERE PROFESSIONAL AND COURTEOUS. THEY ARE VERY HONEST AND UP FRONT AND WORKED WELL WITHIN MY TIME FRAME AND THE UNUSUAL PARAMETERS I HAD FOR MY KITCHEN. I AM VERY HAPPY WITH THE SERVICE THEY PROVIDED! THEY CLEANED UP AFTER THEMSELVES AND WERE VERY CLEAN AND NEAT. THEY DID A SUPERB JOB!
Description of Work: THEY INSTALLED AGGREGATE KITCHEN COUNTERTOP ROCK, SIMILAR TO MARBLE, COUNTERTOPS
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$2,000
Contact information
unknown, Lake Elmo, MN 55042
www.countertopvalet.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Countertops and Backsplashes
FAQ
Countertop Valet is currently rated 4.8 overall out of 5.
No, Countertop Valet does not offer free project estimates.
No, Countertop Valet does not offer eco-friendly accreditations.
No, Countertop Valet does not offer a senior discount.
No, Countertop Valet does not offer emergency services.
No, Countertop Valet does not offer warranties.
Ask for details
Contact information
unknown, Lake Elmo, MN 55042
www.countertopvalet.com