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SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC

Carpet Cleaning, Upholstery Cleaning

About us

SERVICES 5 COUNTY METRO AREA. EMERGENCY SERVICE FOR WATER EXTRACTION AVAILABLE. OFFERS 10%DISCOUNT TO ANGIE'S LIST MEMBERS. NO SUBCONTRACTORS. CHARGES BY SQUARE FOOTAGE OR SIZE OF ITEM.

Business highlights

23 years of trusted experience

Services we offer

CARPET, AREA RUG, UPHOLSTERY CLEANING, WATER EXTRACTION

Services we don't offer

FIRE/WATER DAMAGE RESTORATION

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.812 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Mike K.
04/2018
5.0
carpet cleaners
  + -1 more
The best our carpet has ever looked! Great job! Thank you
Description of Work: Clean carpet and rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Jo K.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jon W.
11/2013
5.0
carpet cleaners
  + -1 more
They did well
Description of Work: Cleaned all the carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jennifer L.
09/2013
5.0
carpet cleaners
  + -1 more
We called Shawn to get our carpets cleaned after a grad party where someone had dropped a blue frosted cupcake on our cream carpet.. It's gone!! Can't tell where it was dropped, got out the amoxicillin that was spilled on the carpet too!! Will ALWAYS call South Metro!!
Description of Work: Carpet cleaner that does awesome work!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Josh T.
04/2013
5.0
carpet cleaners
  + -1 more
Shawn was a pleasure to work with. He communicated clearly, gave me a very fair deal, and did an excellent job on the carpets I had cleaned. In fact, the service was so good I've already used him again on another property.
Description of Work: Carpet cleaning, spot cleaning, and reapplied stain guard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Josh T.
10/2012
5.0
carpet cleaners
  + -1 more
Shawn O'Hern returned a message I left for him very quickly and was able to schedule an appointment very soon after the call. He gave me a ballpart estimate over the phone, but after completing the work, he actually charged much less than he had quoted as there was less square footage that needed to be cleaned than we first though. He was extremely courteous and did a great job. His equipment is top notch and the carpets looked like new after the cleaning, despite being in pretty bad condition to start with. I will definitely use him again and would recommend him whole-heartedly.
Description of Work: Carpet cleaning for entire townhouse. Included two bedrooms, hallways, stairs, familly room etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Shirley F.
12/2010
3.0
carpet cleaners
  + -1 more
They came out early. The salesman came to do an additional cleaning and didn’t tell us how much it would cost. They tried to double the price without doing a deep cleaning for us. They also brought the wrong person to the house. We spoke to another service provider after this happened and they said such things don’t usually happen. South Metro Carpet & Upholstery Cleaners upsold us for something that wasn’t really necessary. Our experience with them wasn’t good.
Description of Work: We used South Metro Carpet & Upholstery Cleaners for carpet cleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$530

Response from SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC
[member name removed] must have me confused with some other company. I have never been to her house! She says she was quoted a $ amount and the $ changed. I don't set a price b-4 I come out. I'll give a guess based on what the customer says, but I always follow up by saying "This is only a price quote". It's too bad thast I can get a C rating just because someone made a simple mistake!

TIMOTHY A.
12/2010
5.0
carpet cleaners
  + -1 more
Everything went perfect. Very punctual. South Metro was able to fit me into the schedule on short notice, and the price was better than the national cleaners, and they removed more from the carpets as well. I have found the carpet cleaner I will use in the future.
Description of Work: Carpet was cleaned in main room and bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Angie A.
04/2008
5.0
carpet cleaners
  + -1 more
I called Shawn on a Thursday and needed someone to come on Friday. He was able to fit me in on short notice. He arrived on time and did a quick and thorough job. He was able to get out all of the pet, food and marker stains that had accumulated on the carpet. He was very nice. I will definitely have Shawn back and will refer him to others. I was very satisfied.
Description of Work: I had the carpets cleaned for 4 bedrooms, a full flight of stairs plus the office and dining room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Stacey P.
01/2008
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We have used South Metro at least 10 times. The owner actually does the work and really cares about the customer. He cleans for many of our neighbors too. I wouldn't use anyone else.
Description of Work: He cleaned a wool area rug and an upholstered chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

KERRI F.
08/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have used him for 10 years & he is just wonderful. He's punctual, very nice & does a great job. He always calls the night before & he calls the day of the appointment to let me know when he will be there or if he will be running late. We also have a dog, and Sean works really hard to get out the dog hair from the upholstery.
Description of Work: He cleans & does all of our upholstery work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$738

MARY W.
08/2002
5.0
carpet cleaners
  + -1 more
GREAT WORK, GREAT SERVICE. I''LL BE A REGULAR CUSTOMER. I LIVE IN THE NORTH METRO, AND SHAWN GLADLY TRAVELS UP HERE. I HIGHLY RECOMMEND SOUTH METRO CARPET.
Description of Work: CLEANED CARPETS OF TWO ENTIRE HOUSES (PRICE I PAID WAS TOTAL FOR BOTH HOUSES)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

    Contact information

    19991 LANGFORD AVE, Jordan, MN 55352

    www.southmetrocarpet.com

    Service hours

    Sunday:
    7:00 AM - 4:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC is currently rated 4.8 overall out of 5.

    Sunday: 7:00 AM - 4:00 PM

    Monday: 7:00 AM - 10:00 PM

    Tuesday: 7:00 AM - 10:00 PM

    Wednesday: 7:00 AM - 10:00 PM

    Thursday: 7:00 AM - 10:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 4:00 PM

    SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC offers free project estimates.
    No, SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC does not offer eco-friendly accreditations.
    No, SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC does not offer a senior discount.
    No, SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC does not offer emergency services.
    Yes, SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC offers warranties.
    SOUTH METRO CARPET & UPHOLSTERY CLEANERS, LLC offers the following services: CARPET, AREA RUG, UPHOLSTERY CLEANING, WATER EXTRACTION
    FIRE/WATER DAMAGE RESTORATION

    Contact information

    19991 LANGFORD AVE, Jordan, MN 55352

    www.southmetrocarpet.com

    Service hours

    Sunday:
    7:00 AM - 4:00 PM
    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 4:00 PM