We are here to help you with all your HVAC and Fireplace needs!
We enjoy helping our customers find the right products, for the best price!
We have a well-trained, courteous, professional installation crew, ready to complete your room.
We also have many do-it-yourself packages for you to choose from. We offer free in home estimates. And we love nothing more than Trading Wind, so give us a call today!
I complained bitterly because they did not get back to me and then they got back to me right away and did not charge me anything. I called them a couple of other times for maintenance and they have been extremely responsive and very fair.
Description of Work: I used Tradewinds to do some maintenance work on my gas fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda D.
08/2011
1.0
heating & air conditioning/hvac
+ -1 more
First time good. Second time, all attempts to get them to respond have failed. I wanted to get fireplace fixed before cold weather sets in, and their attitude is that they simply cannot be bothered to do it. They say they will schedule a repair time, but then nothing happens and they never schedule. After six weeks of waiting on these clowns, I am calling someone else.
Description of Work: Used this company in January of 2011 to replace thermocouple on fireplace. Work satisfactory. Now thermocouple has failed again, and I have been waiting six weeks for these clowns to show up. Repeated phone calls produce no results. I would not recommend this company to anyone.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$90
Response from TRADEWINDS HEATING AIR CONDITIONING FIREPLACE LLC
In January we performed a service call on a non-working fireplace. The thermocouple was obstructed, so we fixed the problem and cleaned the unit. No parts were replaced. Then in July she called again to say its not working. We explained to her that we will get to the problem as soon as possible. July/August are our busiest cooling months. She was told that we would have it fixed before the first cool fall day. Which it was and at that time is when the thermocouple was replaced. Because she was not happy that we did not get it fixed in July there was no charge for the service call, labor or the part. We are a small family owned business with quality work and affordable pricing which makes us in high demand. Urgent calls are always taken care of first, during summer that would be air conditioning calls & during winter that would be heating calls. Having happy customers is a priority, which is why there was no charge on the 2nd service call for the member. We were sad to read this review.
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Service Categories
Natural Gas Lines,
Fireplaces,
Heating and Air Conditioning,
Propane Sales Services,
Appliance Sales and Installation,
Gas Logs,
Water Coolers,
Air Duct Cleaning,
Water Filtration and Softening,
Water Heaters,
Appliance Repair - Small,
Gas Grills
FAQ
TRADEWINDS HEATING AIR CONDITIONING FIREPLACE LLC is currently rated 2.5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
TRADEWINDS HEATING AIR CONDITIONING FIREPLACE LLC accepts the following forms of payment: Check,MasterCard,Visa