Services we offer
Reviews
3.01 Reviews
Showing 1-1 of 1 reviews
CONNIE & TRAVIS P.
03/2005
window treatments
 + -1 moreBARB PROVIDED GOOD DIRECTION AND ADVICE AS TO STYLE AND FEATURES THAT WOULD ENHANCE OUTCOME. SHE WAS VERY POLITE THROUGHOUT THE ENTIRE PROJECT BUT WAS UNRELIABLE ABOUT RETURNING PHONE CALLS AND NO-SHOWED FOR ONE OF THE SCHEDULED VISITS. HER DOWNFALL WAS BEING DISORGANIZED WHICH A PLANNER WOULD PREVENT. SHE LOST MEASUREMENTS AND HAD TO REMEASURE AND APPARENTLY DIDN'T WRITE DOWN MESSAGES OR APPT TIMES. IT EVEN TOOK HER 2 MONTHS TO CASH HER CHECK. DESPITE THESE AGGRAVATIONS HER WORK WAS IMPECCABLE. THE 3 SWAGS FOR THE BAY WINDOW HUNG UNEVENLY AND SHE OFFERED TO FIX THEM FOR AN ADDITIONAL PRICE. I LATER CALLED HER TO SAY I DIDN'T WANT TO SPEND THE ADDITIONAL $ BUT SHE DIDN'T OFFER TO FIX THEM FOR FREE WHICH I THOUGHT SHE SHOULD. I ASKED HER TO RETURN THE SWAGS WHICH SHE DID. EVEN WITHOUT THE SWAG IN ONE ROOM IT LOOKS GREAT AND I WILL USE THE MATERIAL FOR PILLOWS. BARB IS NEW IN THE BUSINESS SO HAS ALOT TO LEARN ABOUT CUSTOMER SERVICE BUT SHE DEFINITELY HAS POTENTIAL.
Description of Work: SERVICES INCLUDED DESIGN CONSULTATION FOR CUSTOM DRAPERY PANELS IN DINING/LIVING ROOM. SHE ALSO PROVIDED SAMPLES AS AN OPTION, BUT ORDERING WAS NOT MANDATORY. I DID ORDER FABRIC THRU HER WHEN I COULDN'T FIND ANYTHING SUITABLE. SHE ENDED UP MAKING 5 TRIPS TO THE HOUSE BY THE TIME THE SEWING PROJECT WAS COMPLETED 3 MONTHS LATER. I HAD 2 PANELS AND A SWAG SEWN FOR A DINING ROOM WINDOW AND 4 PANELS PLUS 3 SWAGS SEWN FOR A LIVING ROOM BAY WINDOW. WE HUNG THE RODS OURSELVES AS INSTALLATION WAS EXTRA. THE SWAGS FEATURED A LOOP FRINGE EDGE SHE ADDED FROM YARDAGE I PURCHASED ELSEWHERE. THE PRICE INCLUDED MATERIAL AND LABOR.
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$1,139.36
Contact information
unknown, Inver Grove Heights, MN
Licensing
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Service Categories
Window Treatments
FAQ
WINDOW TREATMENTS PILLOWS & MORE is currently rated 3 overall out of 5.
No, WINDOW TREATMENTS PILLOWS & MORE does not offer free project estimates.
No, WINDOW TREATMENTS PILLOWS & MORE does not offer eco-friendly accreditations.
No, WINDOW TREATMENTS PILLOWS & MORE does not offer a senior discount.
No, WINDOW TREATMENTS PILLOWS & MORE does not offer emergency services.
No, WINDOW TREATMENTS PILLOWS & MORE does not offer warranties.
WINDOW TREATMENTS PILLOWS & MORE offers the following services: CUSTOM MADE WINDOW TREATMENTS.
Contact information
unknown, Inver Grove Heights, MN