Benchmark Plumbing Inc

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Benchmark Plumbing Inc. is a small shop licensed, bonded and insured to conduct plumbing business anywhere in the state in of Minnesota. Benchmark Plumbing has 32 years experience. Most estimates can be given over the phone. We have a one hour minimum charge of $185.00/hr and all service conducted there after billed in 15 Minute increments based on $115.00/hr. Benchmark Plumbing has been in business since 2005 and has been a referral based business until advertising on Angie's List in the spring of 2009. We pride ourselves on communication, cleanliness and uncompromising quality.

Business highlights

20 years of trusted experience

Services we offer

Remodeling, Service & Repair, Water Heater Replacement, Re-Water Piping, Basement Bath Additions, Gas Leak Repair, Gas Lines Installed.

Services we don't offer

Emergency service, HVAC installation and repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check

Reviews

4.992 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
0%
2
3%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 92 reviews

Laura R.
01/2025
5.0
plumbing
  + -1 more
Paul did a good job replacing my bathroom faucet and shutoff valves. His price was within range of his quote and very reasonable!
Description of Work: Replaced leaky faucet and drain system and replaced plastic shutoff with metal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211

Michael P.
01/2025
5.0
plumbing
  + -1 more
He did an excellent job, Were very pleased with their worked, Were very pleased with the quality of the product .Very prompt , Just like to leave an excellent review. they are prompt and on time. Yes I would recommend that Provider.
Description of Work: Installed the new toilet ,all the way to old toilet. That was all yet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$900

Michael M.
10/2024
5.0
plumbing
  + -1 more
Job was done quickly and reasonable price. He even had some tips for how to handle the stain the leaking toilet had caused. Great job! He also does home remodeling. Keep him in mind for that.
Description of Work: Toilet was sporadically leaking to floor below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

John E.
10/2023
5.0
plumbing
  + -1 more
Excellent service and very knowledgeable.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark R.
10/2023
5.0
plumbing
  + -1 more
Exellent craftsman. Went above and beyond. Good pricing.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Pracilla G.
10/2023
5.0
plumbing
  + -1 more
Very prompt service, fixed our issue quickly, honest and very fair pricing. Paul also put a water heated in for a friend and she speaks very highly of his service and cost. Would highly recommend Paul for any plumbing issues.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Steven E.
12/2018
5.0
plumbing, water heater repair
  + 0 more
Paul is an awesome plumber. Our water heater decided die late Tuesday night. I called him in the morning, by six PM I had a brand new water heater. Since I didn't have a power one before, he had to route an exhaust pipe to the outside. He is a total professional who works quickly, leaves the work area cleaner than it was, and is very reasonable. Paul has come out before with the same results. I will not go with any other plumber.
Description of Work: Install a new power vent water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Steven E.
12/2018
5.0
plumbing
  + -1 more
Paul showed up on time, analyzed the request and finished in a couple hours. He used high quality parts, left the work area spotless, gave excellent advise. The price was more than reasonable for the amount of work. He is my go to plumber from now on.
Description of Work: Outside spigot, cut off for the spigot, permanent cut off for ice machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Bill Z.
01/2017
5.0
plumbing, water heater repair
  + 0 more
Paul is one of the most professional plumbers I know. His work is first rate and he pays attention to detail and cleans up when he is finished. He is my go to plumber!
Description of Work: Paul installed a new water heater and disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula C.
10/2015
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
We have used Benchmark Plumbing before for smaller things, e.g. clogged drains, and have always found them responsive and professional. So when our water heater went out again, less than six months since the last time, we called Benchmark. We had previously had the water heater covered by Service Choice through our gas company and were wholly dissatisfied with their service and responsiveness, so we canceled. I reached out to Paul first thing when we experienced no hot water the morning of 8/28/2015. I was searching for someone that could resolve the issue same day as we had out-of-town company arriving and had lived through 3-4 days without hot water working with Service Choice. Paul, with the permission of another scheduled client, re-arranged his day to complete this work for us. Paul could easily have said he couldn't fit us in, but he went the extra mile to check with his other client to see if he could help us. We appreciate that unnamed client's flexibility so much! All is well! We have enjoyed having a water heater we once again have confidence in and we will keep Benchmark Plumbing as our plumber of choice well into the future. Thank you for your help, Paul!
Description of Work: Benchmark Plumbing installed a new 50-gallon, power vented water heater for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,475

Eric F.
09/2015
5.0
plumbing
  + -1 more
This was my first time having anyone work in my home, other than family members. Overall experience was excellent.
Description of Work: Removed failing water heater and installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brent M.
10/2014
5.0
plumbing
  + -1 more
Paul was able to fix the broken sink stopper quickly and made time to rebuild a sticky faucet even though it wasn't part of the original repair requested. Great communication & quality. Would definitely recommend and use Benchmark Plumbing again!
Description of Work: Sink Stopper Mechanism Replacement & Faucet Rebuild

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Barbara J.
08/2014
5.0
plumbing
  + -1 more
Excellent, very professional, went out of his way to fix additional issues.
Description of Work: Replaced 3 outside faucets and installed a new kitchen faucet (that we already had purchased).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$393

Tracy V.
07/2014
2.0
plumbing
  + -1 more
As a kid of a self-employed contractor, I really like to hire local, small business folks that I can count on. I had Paul come and give me individual estimates on a number of different projects knowing I couldn't afford to do them all at once. He was very easy to talk to and confident about being able to do the work and I felt good about moving forward. Although we discussed approximate pricing, I didn't receive a written estimate until I finally called about a week later. On the day of the job he was a bit late and didn't call and then he ended up going to the store to get the needed supplies, but he worked very quickly (he had another job) and was finished within the time estimated so it turned out fine. He did a great job - good cleanup, quality work and very friendly. I would have no issues with hiring Paul again EXCEPT... When I tried to schedule this next phase of the work, he was too busy so we decided to try again in a couple of weeks. I would try again and he again told me he was swamped and we should get a date on the schedule. I emailed him and tried to set a date so I could ask for it off work, and he never responded. I called a week later and left a message on his cell phone, and again he never responded or called back. I sent a message via Angie's list asking him if he was no longer interested in the balance of the work and you guessed it, he never responded. During this time the small leak in the tub that I was dealing with became a big issue when the faucets wouldn't shut off all the way and we were afraid to use the shower for fear of them shearing off the old pipes. I understand being busy, but communication and follow-through appear to be an issue here and he clearly doesn't want the residential business. I just wish he would have been upfront and told me he prefers commercial work, or at least call me back and decline the work so I could hire someone else...which is what I did when I didn't hear back. Work was completed by another local plumber and his sons all in one day.
Description of Work: Paul gave me an estimate on a number of separate plumbing jobs, and he did the first few jobs in the sequence. He replaced the drain piping from the tub to the main stack, and he replaced the shutoff value, piping & outside faucet. I also needed the pipes for the tub / shower replaced and the faucets, as well as the shut off values for the both City side and homeowners side of my water meter.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$479

Ken M.
06/2014
5.0
plumbing
  + -1 more
He was very punctual, completing the job quickly and well. The price seemed very good for the work done.
Description of Work: Repair water heater and run gas lines to BBQ and garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

fred G.
04/2014
5.0
plumbing
  + -1 more
Paul was professional and does high quality work. From laying down drop cloths from the door to the work site to providing honest and thoughtful advice and estimates, Paul is a professional and delivers excellent service. I will call him the next time I need a plumber.
Description of Work: Paul replaced 2 leaky seat valves with ball valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Response from Benchmark Plumbing Inc
Thanks for the work and the great report. I truly appreciate it.

Rhonda S.
03/2014
5.0
plumbing
  + -1 more
I was very pleased with the plumbing service I received from Benchmark Plumbing, Inc. Paul made an effort to accommodate my schedule. He was on time, worked quickly, and cleaned up after the job was finished. He answered all off my questions and was very polite. I would recommend Benchmark Plumbing to anyone.
Description of Work: Paul installed a new faucet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Benchmark Plumbing Inc
Thank you very much for the work and the great review.

SARAH R.
12/2013
5.0
home remodeling, plumbing
  + 0 more
I have used Paul for a couple other small plumbing projects, so I asked his thoughts around redoing my bathroom completely. He suggested that he do it from start to finish including the tiling so that there was no down time in between projects. This turned in to a larger project as with old homes, the flooring and walls had to be completely taken out and new put in. Since he is the sole person in his business, he did need to attend to others at the same time he was working on my bathroom which definitely added to my timeline. Paul is also a perfectionist and made certain that everything was done perfectly. Even though it took longer and cost more than I originally anticipated, I can't imagine anyone but Paul taking on this project. I am completely thrilled with all of his hard work. On a bonus side, he was also great with my dogs, who now adore him!
Description of Work: A complete bathroom redo including tile, plumbing, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Benchmark Plumbing Inc
Thanks soo much for the work.

Paul G.
10/2013
5.0
water heater repair
  + -1 more
We had a 20 year old water heater that was on the decline. I shopped around using Angie's List and found Benchmark plumbing. Paul was very responsive, professional, and efficient, completing the job in only a couple of hours. As well, his price was the easily the best. Highly recommended!
Description of Work: Removed old water heater and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,035

Response from Benchmark Plumbing Inc
Thank you very much for the work and the great report. I truely appreciate it.

Alan S.
10/2013
5.0
plumbing
  + -1 more
The water pressure in my house was terrible, and it was suggested to me by a friend that replacing the 1st and 2nd valves near the water meter could help. Paul was able to give me a rough estimate over the phone during my initial call. I sent him pictures of the area in question, and he told me that he thought replacing the old pipes and valves would greatly improve our pressure. He was very clear that while he thought it would help he could not guarantee it would. I decided it was worth the risk. Paul took care of everything with the city to pull the permit and have the water shut off to the house. He was on time to the appointment and very professional. He went out of the way to say that if my wife needed to have water for something, we have two small children, he could pull some from the water heater in a pinch. I appreciated his thoughtfulness. He was able to complete the work in a timely manner. In all he removed four valves and several small sections and old pipe and replaced them with copper pipe and new valves. The water pressure in our house improved greatly from his work. It went from barely being able to run a shower to being able to run every faucet in the house without a drop in pressure. It wasn't cheap for the amount of time it took, but plumbing never is. I'm guessing I could have found someone a little cheaper, but I'm not sure they could have done as good a job as Paul.
Description of Work: Replaced old galvanized steel pipes and valves near the main water service with new valves and copper pipes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Benchmark Plumbing Inc
Thank you very much for the work and the report. I try to do the best I can.

Colleen M.
09/2013
5.0
plumbing
  + -1 more
I was thrilled with the work, Paul was polite and very professional. He was willing to let me know exactly what he was doing and why, He also discovered another plumbing problem that needed fixing...my outside faucet needed to be replaced...which he quickly replaced. I only wished I had used Paul in previous plumbing problems. He is definitely on the top of my list to call when needing a plumber!
Description of Work: The interior water valve to turn off /on the the outside water faucet was leaking. Paul replaced the interior turn off/on valve with a new one that will be much easier for me to access and use...and no more leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Benchmark Plumbing Inc
Thank You very much, the work and the positive report are greatly appreciated.

MARY M.
09/2013
5.0
plumbing
  + -1 more
I have found my new plumber. When I called Paul, he was courteous and friendly from the get-go. Was upfront about a ballpark price for the service call and took the time to talk brands, models and options for a new disposer which I chose to go purchase myself prior to his visit. Paul arrived exactly when he said he would and replaced an 11-year old garbage disposer which was rusted to the mounting collar - apparently not something common and a little troublesome to remove. Paul carefully surveyed the situation, hauled out his saw and took care of the removal in minutes. Cleaned up everything and installed the new one. Hauled away everything. Price for the whole deal (labor and a high quality 3/4 hp disposer) was almost half the price I was quoted by another plumber. Benchmark has reasonable pricing and an honest and good work ethic. I plan on using him again the next time I need a plumber.
Description of Work: Garbage disposer need replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103.5

Response from Benchmark Plumbing Inc
Thank you very much for the work and the great report. I appreciate it very much.

Sharon O.
09/2013
5.0
plumbing
  + -1 more
He showed up on time. Identified that the main leak was with the hand sprayer. Since we couldn't get a replacement because it was faucet specific, he worked on other fixes while ran and got a new faucet. When that faucet was dripping and the replacement part sent by the manufacture didn't fix the problem he came back to put in the new fauced. When we discovered that it would not install correctly because of a borken peice, he then waited while I ran and got a third new faucet. He also came back one more time to fix a running toilet and checked the dishwasher for leaks prior to a new floor install. He was able to identify that the connections we not leaking but when the dishwasher switched to drain, the switch was leaking. He was professional and helpful throughout and I will use him again when we need a plumber.
Description of Work: He made 3 different trips to fix plumbing leaks under the sink and replace the faucet. When the new faucet was leaking due to manufactuer defect, he came back to replace that. He also fixed a running toilet and checked for leaks in the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Benchmark Plumbing Inc
Thank you for your report,understanding and patience. It was a trying situation for all of us.

Ken M.
08/2013
5.0
gas leak repair, plumbing
  + 0 more
We used them after finding them on Angie's List. The work was outstanding! They were very timely and provided great quality of work.
Description of Work: They've done gas lines and a new sink and garage disposal installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Benchmark Plumbing Inc
Thank you very much the work is always appreciated.

Wendy W.
06/2013
5.0
plumbing
  + -1 more
My elderly aunt who is pushing 90 years old got her first dishwasher installed by Benchmark. My brother and I gave the washer and install to her as a gift and were really hoping for a good experience in getting it done. It wasn't a straight forward job as a counter needed to be shifted and re-installed in order to get the machine underneath. Paul did a great job and we were all really pleased with the outcome. We'd use Paul again for other jobs.
Description of Work: Paul installed a dishwasher for my elderly aunt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Benchmark Plumbing Inc
Thanks for the work and the great report. I was happy to help the both of you out.

Contact information

Located in, Inver Grove Heights, MN 55077


Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Basement Remodeling

FAQ

Benchmark Plumbing Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Benchmark Plumbing Inc accepts the following forms of payment: Check
Yes, Benchmark Plumbing Inc offers free project estimates.
Yes, Benchmark Plumbing Inc offers eco-friendly accreditations.
No, Benchmark Plumbing Inc does not offer a senior discount.
No, Benchmark Plumbing Inc does not offer emergency services.
Yes, Benchmark Plumbing Inc offers warranties.
Benchmark Plumbing Inc offers the following services: Remodeling, Service & Repair, Water Heater Replacement, Re-Water Piping, Basement Bath Additions, Gas Leak Repair, Gas Lines Installed.
Emergency service, HVAC installation and repair

Contact information

Located in, Inver Grove Heights, MN 55077


Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed