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Peterson Salt & Water Treatment

Water Filtration and Softening, Plumbing, Delivery Service,

About us

Locally owned. 15 employees. No subs. Cost is determined by the job. Travel charges may apply to locations 60 minutes or more from our shop. Service charge may apply. Weekend appointments available by request, no extra charge.

Business highlights

38 years of trusted experience

Services we offer

Installation and service of high efficiency water softeners, water filtration systems and RO systems for homes, offices, and multi-housing units. Free delivery of water softener salt, ice melt, pool salt -- all you pay for is the salt you order. No-hassle estimates available over the phone, just call us!

Services we don't offer

Hot water heater repair

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9292 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 276-292 of 292 reviews

LILA A.
01/2014
5.0
water softeners
  + -1 more
.
Description of Work: DELIVERY OF SALT FOR SOFTENER THAT HAD BEEN INSTALLED A NUMBER OF YEARS AGO. DELIVERY MAN IS ALWAYS COURTEOUS AND TIMELY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Peterson Salt & Water Treatment
Thank you for taking the time to review our company!

Denise G.
01/2014
5.0
water softeners
  + -1 more
.
Description of Work: Deliver salt

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peterson Salt & Water Treatment
Thank you for taking the time to fill out a review for us!

Cecil M.
01/2014
4.0
water softeners
  + -1 more
.
Description of Work: Changed water filters and brought in 10 bags of salt.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Response from Peterson Salt & Water Treatment
Thank you for using us for your recent filter change and salt delivery. We appreciate the time you took to write us a review!

Susan P.
01/2014
5.0
water softeners
  + -1 more
Delivered Salt
Description of Work: I used Peterson Salt & Water Treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Peterson Salt & Water Treatment
Thank you for taking the time to write us a review! We love hearing back from our customers. We're glad to hear you enjoy the salt delivery service!

Peter L.
01/2014
5.0
water softeners
  + -1 more
Service water softener
Description of Work: I used Peterson Salt & Water Treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Peterson Salt & Water Treatment
Thank you for choosing our company for your water softener service. We appreciate your feedback.

Lisa F.
11/2013
5.0
water softeners
  + -1 more
Fantastic job- and quick!
Description of Work: My water softener wasn't softening the water any longer. The electricians on my kenmore were working, but salt level wasn't decreasing. They came out promptly and fixed the plug and the suction it was getting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74.5

Response from Peterson Salt & Water Treatment
We're glad to hear your service call went well! Thank you for your feedback!

PAULA H.
03/2013
5.0
water softeners
  + -1 more
perfect
Description of Work: salt delivery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Bruce J.
01/2013
5.0
water softeners
  + -1 more
excellent. see above
Description of Work: Repaired water softener. The receptionist when I called was one of the most friendly and professional I have ever had. Service was scheduled and AJ was prompt and courteous. He diagnosed and fixed the problem in a half hour; he even had a spare part in his van -- he came prepared, none of this, "we'll have to order this and it will take three weeks" run around I get with other service companies. AJ was fantastic. I will definitely use them again. And when it comes time to replace the water softener, you can bet I'll buy from Peterson.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

KATHLEEN B.
07/2012
5.0
water softeners
  + -1 more
unknown
Description of Work: They repaired my water softener. It had been working fine, until I moved it. I contacted them and they actually helped me quite a bit over the phone for free. I then set up an appointment and they were out the next business day. AJ came and worked on it. It had a kink in one of the hoses. Fixed it right up and straightened things out. Everything was great. Very pleased with them, it turned out great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda N.
05/2012
5.0
water softeners
  + -1 more
n
Description of Work: My water softener had not worked for several months. I called Peterson's first to see if someone could take a look at it to see if it could be fixed and second what were my options if I needed to replace it. Within a few days, someone came out, looked over the old one and determined that it was so old they couldn't get parts for it. I then called and talked with Michelle, discussed what my options were on a new softener and 3 days later, they came out and installed it. Marc was efficient, neat, hauled away the old unit and did a great job. The price was within the range I was thinking I could spend and is a quality product. They were great to do business with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARY & EVAN P.
01/2012
4.0
water softeners
  + -1 more
unknown
Description of Work: They replaced our water softener and the experience was fine overall.
Rating CategoryRating out of 5
Yes, I recommend this pro

ANNA M.
01/2012
5.0
water softeners
  + -1 more
unknown
Description of Work: They delivered salt, and it was a great experience. They're a very reliable company.
Rating CategoryRating out of 5
Yes, I recommend this pro

George J.
12/2010
2.0
water softeners
  + -1 more
very bad
Description of Work: This morning, I have called in its customer svervices. Michele picked up the phone. Michele lack communication skills, she has hanged up the phone call. I still trying to know what services they provide, and how much its products will cost. I will never recommand this comany to anyone.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0


Response from Peterson Salt & Water Treatment
We truly value our feedback from Angie's List customers, but we would like to stress that this was a very strange situation. From the beginning, this caller would not give us a chance to help him. We tried very hard to determine what this caller needed, but he continually told us that he didn’t know and he would not answer any of our questions. In fact, he spoke to more than one employee in our office. When he first called, he said his tenant had hard water. We asked if he needed a salt delivery. He said he didn't know, and so we explained all of our delivery options. Then, he hung up. He called back later and we recognized him. We said, "Someone spoke to you about salt delivery this morning, correct?" He replied, "I don't know what we talked about." The caller was then asked if he wanted to schedule a delivery and he said he didn't know what he needed. Referring back to the previous conversation, we asked him for more details on the hard water. Was there a leak? Were there signs of hard water? We explained that if there was a problem with the softener we could send someone to his home to look at the equipment. He didn't know if the softener had a problem. When we tried again to ask him if he wanted salt delivery, or service he said, "Stop breaking the lines of communication! I don't even know what your company does." This was after we had explained our delivery service and the option to have someone visit his home. At this point, we referred him to another company. We explained to the caller that if we could not communicate with him, we might not be the best ones to help him. Then, the customer was silent and would answer no more questions. We thought he had hung up the phone, so we ended the call. A few minutes later, he called back saying we had hung up on him -- for which we apologized. Again, we explained all of our services to him, but he still got very angry when asked what he wanted to do. In the end, this caller decided not to get salt delivery or service. Again, we truly value all feedback from Angie's customers -- good or bad. In this instance, we feel that we did everything we could to help this caller, but from the beginning we didn’t have a chance. We hope that hearing our side of the story sheds a little bit of light on this very bizarre experience.

Mary M.
09/2009
5.0
water softeners
  + -1 more
Fine.
Description of Work: Water softener fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
06/2008
5.0
water softeners
  + -1 more
Great - see above.
Description of Work: They came in the evening to assess my water softener. They arrived on time and performed the repairs quickly and inexpensively. They are great people to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

amy M.
11/2007
3.0
water softeners
  + -1 more
I didn't use them.
Description of Work: I called to have a rep. come out to sample my water supply in my home. They were going to charge me $39.50 for a service fee and an additional $15 for every 15 minutes the rep. was at my home. They said that if I decided to go with their company, this charge would be applied to my account. I went with another company that tested my water for free and talked to me about my water softener options.
Rating CategoryRating out of 5

JEFF T.
02/2005
5.0
water softeners
  + -1 more
unknown
Description of Work: THE COMPANY REPAIRED MY WATER SOFTENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$83.5

Contact information

1415 5th St S. Ste E, Hopkins, MN 55343

www.petersonsalt.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
WM057872
Trade License Locale
Minnesota
Trade License Authority
MN Dept of Labor
Trade License Expiration
01/01/2018

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Water Filtration and Softening,
Plumbing,
Delivery Service,
Snow Removal,
Rentals - Equipment

FAQ

Peterson Salt & Water Treatment is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Peterson Salt & Water Treatment accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Peterson Salt & Water Treatment offers free project estimates.
Yes, Peterson Salt & Water Treatment offers eco-friendly accreditations.
No, Peterson Salt & Water Treatment does not offer a senior discount.
No, Peterson Salt & Water Treatment does not offer emergency services.
Yes, Peterson Salt & Water Treatment offers warranties.
Peterson Salt & Water Treatment offers the following services: Installation and service of high efficiency water softeners, water filtration systems and RO systems for homes, offices, and multi-housing units. Free delivery of water softener salt, ice melt, pool salt -- all you pay for is the salt you order. No-hassle estimates available over the phone, just call us!
Hot water heater repair

Contact information

1415 5th St S. Ste E, Hopkins, MN 55343

www.petersonsalt.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed