D & T Appliance Service Co

Appliance Repair, Appliance Repair - Small

About us

D & T Appliance was founded in January 2002 . We started our company with the intentions of providing a professional service experience to the customer; this “professional service” starts with the individual who takes the original incoming call from the customer, answering the call promptly, setting up the service call in a timely manner and then servicing the product when we said we would be there. It seems that this type of service experience was missing from our marketplace as we have since grown to 25 employees. Our company is also the only Nationally Certified Service Center in Minnesota. We specialize in the premium appliances as well as standard appliances. We strive to make sure that every customer is happy and that they want to tell their friends and family about our services.

Business highlights

22 years of trusted experience
Family Owned & Operated

Services we offer

All major appliance repairs & parts.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7322 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
5%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 301-322 of 322 reviews

Linda A.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: The repair person came in, diagnosed the issue and got the part and put it in..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Konstantin K.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Diane M.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Fixed oven that stopped heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori B.
11/2013
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael A.
11/2013
5.0
appliance repair
  + -1 more
.
Description of Work: Had an old Freezer that didn't work. Was found to have a bad control thermostat. Took awhile, but found a replacement switch that woks well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$181

Mike L.
06/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fast response, professional and diagnosed the problem in a matter of minutes. Gave me an honest assessment of my wash machine and said the cost to fix it would be more than a new washer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark S.
04/2013
4.0
appliance repair
  + -1 more
Fine, prompt service.
Description of Work: repair of cooktop ignitors

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$116

celeste G.
03/2013
5.0
appliance repair
  + -1 more
see above
Description of Work: The problem was not in the washer, but in the drainage system. they advised us to call a drain cleaning service, which we did. The drain cleaning service solved the problem. We were grateful that the appliance service quickly diagnosed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Margaret T.
03/2013
5.0
appliance repair
  + -1 more
Great
Description of Work: On time arrival. Polite. Informative. Jobs complete and explanations to improve life of appliances. Very pleased. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from D & T Appliance Service Co
Thank you for choosing our company to service your appliance. We strive to make the service experience a pleasant one and are happy to hear we met your expectations. Thank You for your Business! D&T Appliance Service

Barbara W.
04/2012
5.0
appliance repair
  + -1 more
nothing to say here
Description of Work: Service person performed diagnostics on my dishwasher and determined it was a problem with the circuit breaker, not the dishwasher itself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

CAROLYN A.
04/2012
5.0
appliance repair
  + -1 more
A+
Description of Work: Al was right on time, and he called my cell phone so I could meet him when he arrived. He listened to my description of the the symptoms I had encountered with my dishwasher and then began a thorough investigation of the problems that would be consistent with what I had observed. After running the appropriate diagnostic tests, he found the underlying cause of the trouble and addressed it. My situation was not typical due to the design of my kitchen, but Al's knowledge and insight lead him to the solution. Al also spent extra time repairing some nuisance issues with the appliance I hadn't even brought to his attention. I found the quality of service, friendliness and professionalism of this company to be excellent. I highly recommend this company and will confidently call D&T Appliance repair for any of my future repair needs. Carolyn, Rogers, MN .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Robert M.
04/2012
5.0
appliance repair
  + -1 more
Well
Description of Work: Thet recommednded another more specialized company to do my dryer vent repair work. The work they did was great.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron B.
12/2011
1.0
appliance repair
  + -1 more
No call back
Description of Work: I waited on the phone for about five minutes, got voice mail, left a detailed message but never got a call back

Rating CategoryRating out of 5
responsiveness
1.0


Joe B.
07/2011
5.0
appliance repair
  + -1 more
Went very smoothly.
Description of Work: Water line in my refrigerator was not working. I contacted the manufacturer (it was under warranty) and they gave me three choices. After looking at Angie's list and talking to a friend who had the same issue I chose D & T. Their service tech came out and determined it was a faulty door and said they would have to order a new one. Once the new door came in, the same tech came back and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SHERRY C.
05/2011
5.0
appliance repair
  + -1 more
Very good to work with.
Description of Work: Bought a ball bearing assembly for my dishwasher. When I picked it up, I was given a good description of how to replace it myself, which was much appreciated and I was able to repair the dishwasher myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

CARMEN G.
07/2010
5.0
appliance repair
  + -1 more
See above.
Description of Work: Washing machine not spinning. Said it was transmission and that repair would exceed value at more than $500. Machine will need to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85.5

Robert L.
01/2010
5.0
appliance repair
  + -1 more
A+
Description of Work: Fixed dishwasher,knew right away what the problem was,found recall and got me free update on my machine,will always use this service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SANDRA and Robert R.
06/2008
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: I called D & T Appliances to find out their trip charge and tell them about my washer. The gentlemen was very nice and after asking how old the machine was and the problem. He suggested I buy a new one. He said I would be spending around $300 to fix my 15 yr. old washer and that I'd be much wiser to invest in a new one. I appreciated his frankness and told him I would definitely call him if I had an appliance repair problem. Thank you. Sandy Reed

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

CONOR W.
12/2007
4.0
appliance repair
  + -1 more
Fine.
Description of Work: They fixed a gas oven that was not working.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

FREDERICA L.
06/2007
5.0
appliance repair
  + -1 more
Excellent.
Description of Work: The dryer had stopped working and was making a loud noise. The belt and blower wheel(?) had broken, and these were replaced dryer was also thoroughly cleaned inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205.71

Denise D.
04/2007
5.0
appliance repair
  + -1 more
Well.
Description of Work: Dwayne from D&T came out the day after I called, and was very professional. He explained the details of the problem (fan and motor had almost burnt out on our Sub-Zero refrigerator). He had the parts on hand and got the refrigerator up and running in no time. He also cleaned out the filter and area around the compressor etc. Fixed the ice-maker. Also gave us the Angie's List discount. Overall, very pleasant and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Chris P.
10/2006
5.0
appliance repair
  + -1 more
unknown
Description of Work: My oven stopped working out of the blue, even though my gas range continued to work. I called D & T on a Friday afternoon and they were able to send someone out next Tuesday afternoon. The repair person was very nice and informative. He diagnosed a faulty igniter and even showed me the faulty part and disposed of it when he was done w/ the work. The tech called me that morning to tell me he'd be over between 2-5pm and he showed up at 3:30 pm. He put down a blanket on the kitchen floor while working to help control the mess and possible damage to tile, which I really appreciated and didn't ask to happen, he just did it on his own accord. Would call again in the future w/ other appliance issues.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

1216 5th St S, Hopkins, MN 55343

http://www.dtappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

D & T Appliance Service Co is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

D & T Appliance Service Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, D & T Appliance Service Co does not offer free project estimates.
No, D & T Appliance Service Co does not offer eco-friendly accreditations.
No, D & T Appliance Service Co does not offer a senior discount.
No, D & T Appliance Service Co does not offer emergency services.
No, D & T Appliance Service Co does not offer warranties.
D & T Appliance Service Co offers the following services: All major appliance repairs & parts.

Contact information

1216 5th St S, Hopkins, MN 55343

http://www.dtappliance.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed