Coty Construction & Remodeling LLC

From our initial contact to our final payment for the gutter shields, Curtis, our sales rep and service coordinator kept us updated on where they were in getting to our projects and then following up on the projects. We were very happy with that level of communication. We also appreciated Coty getting the jobs completed in a timely manner. All workers were professional and we are very happy with the work.

After looking at online reviews from both Angie's List and Google, I reached out to Coty to have our roof inspected as we had two waves of hail hit our house during the weekend storms. They mentioned they were getting a lot of calls but could inspect the roof in two days for damage. Nick Coty was mentioned as a likely inspector. Come appointment time Steve from sales dropped by with a folder of information telling me they'd like to have my business. He was driving a car and had no ladder; he explained that he no longer goes up on a roof. He also offered to set up a roof inspection for me. I explained to him that this appointment WAS for a roof inspection. So the meeting was short. He inquired if I had contacted other contractors for an inspection; my answer was no. (Which was true.) He said he'd have Mary from the office call me to set up a roof inspection. It's now been nine days and they never called back. I get the frustration that contractors have with potential customers; I attempt to be very respectful and not waste anyone's time. That includes my own. I can't speak to the work that they do or the price that the offer; my review simply involves the initial attempt to do business with them and what was experienced.

I am very happy with Coty and will hire them again.

Outstanding work from start to finish. I will continue to work with this company in the future.

Smoothly - all work completed as expected.

We hired Coty to put siding on our garage. We had them do some repairs to our roof a few years ago & did a good job then, so we decided to try them for the garage siding. Our garage looks great, they were on time & they cleaned up after themselves. We would hire them again.

I had Coty Construction replace a roof about +10 years go...excellent team and it was done at a fair price. Last year I requested a quote on my large deck (hand rails and floor had rot). Salesman was looking to replace the whole deck and install a high cost decking. Received a second quote from an other firm and it was 80% lower (SOW was replace the handrails and a few boards followed up with a power wash of the deck). The company seems to focus on how much they can sell vs doing what is needed.

Excellent! Last fall Coty patched a couple of known leaks and gave me an estimate for future replacement. This winter, while renovating the 2nd floor we discovered previously unknown leaks, hidden behind drywall. I called Coty and told them I wanted to get started on the roofing project as soon as possible in the spring, since we had discovered the new leaks. I signed the contract and paid the retainer and was told that I was at the "top of the list" to get started once the winter weather ended. A few hours later Nick Coty called me and said that the weather forecast was going to be nice in the next few days, and would I like to have him start my job next week? YES! The crew was fantastic. They got the old roof off and the new one on the same day. The following day they finished cleaning the yard. (These short winter days don't give much time for doing outside work.) And on the third day my new gutter was installed. Questions were always answered quickly, calls returned promptly, and the crew was polite and courteous.

Russ was super easy to work with, very thorough, and got the project moving right away. Start to finish in less than 2 weeks and it looks great! He was able to reuse the railing base and footings to save some $, so we were able to use perma-deck rather than wood. The guys showed up each morning on time and even worked in the rain. Even after the crew was finished there were a few details that Russ wasn't satisfied with so the next day they were back to fix those. I can't speak too much to the price because I have nothing to compare it to, but it seemed very reasonable for what we got! I would definitely call them again.

Everything went very well, from the initial estimate to the finished job. Nick understood right away what was needed and what my priorities were. The wooden stairs were at least 30 years old and rotting away. The staircase is on a steep hill and access is tricky. The Coty team was very professional and the finished staircase replacement is sturdy and looks great. They left the property clean and in excellent condition. I would definitely use Coty Construction again and recommend them to my friends and neighbors.

Great service and easy to work with as they were accommodating to our schedule and got the job done quickly.

Hired Coty for kitchen remodeling work. A sub-contractor of theirs, he botched painting of my kitchen cabinets. These cabinets are solid oak with gold in them. You never know when something may go wrong, Coty stood up and took responsibility for the work. Coty said no problem we’ll fix it. Took 3 months with their own guy. Worked like a demon and made them like new. Fixed everything that was broken. Hats off to a company that rights what is wrong. If I had a question Coty would come out personally and check on things.

It went very well. The workers worked through a very strong wind and completed the job in one day. Cleanup was excellent. Would highly recommend Coty Construction!

Went very well. Work was completed on time. Complete cleanup when finished. Was during a very hot period and we said we would wait on the project but workers took a break during midday and worked until dusk.

The service turned out well. I would highly recommend them.

The job was done to perfection from start to finish. They can be trusted to do the job right because they are very responsible and care about their work. This was a large job and easy to accomplish with Cody Construction. I highly recommend this company and would use them again.

The overhang was extended too far, so that caused a problem with putting gutters on.

Very good. My roof is quite steep. They showed up on time and cleaned up well.

Pat's crew of hardworking Russian craftsment did an outstanding job on installing the siding. I couldn't have been happier. They took the time to do a first class installation.

They did a great job re-roofing, and the actual roofers were very friendly. But the customer service and follow up with questions was extremely poor.

We were very pleased. Pat did the initial estimate and we had several back and forth conversations. They were not the least expensive bid but we were comfortable with Pat's level of knowledge and experience. The job was done as scheduled. When Pat inspected he determined that one flat roof area probably was not done as well as it should have been so he redid it and supervised directly. The crews were congenial and cleaned up well and they also came back later when we asked for a change in one of the drain pipes from the gutters. Overall we felt it was a very professional job. Time will tell on materials, but that is the nature of roofing these days!

The chief estimator was very professional and did a thorough walk through with me surveying the damage to my home. We ended up using a different contractor, but Coty was second on my list, after interviewing four separate contractors.

The roofing was done and the next year we started having ice coming through the sofets in the roof. Someone would come out and shovel ice and snow off the roof. We also noticed water stains appearing on the ceiling in our entranceway. They pulled off shingles and realized some things were not quite right. They redid it and fixed the problem. They explained our bathroom vents were not properly ventilated through the roof, which they were supposed to do. They explained it was never their problem to check; however, the statement said they checked it. We had to call them for a lot of little problems. We had a city inspector come out and it showed we had at least 5 things that were not up to code with the roofing job. Pat Coty informed me that he was not responsible for this because the company had changed owners after the roofing job was done. I called and explained that the house should be up to Bloomington city inspector standards. I called over 10 days ago and have yet to receive any contact back from them.

Coty sent me a letter stating there had been storm damage in my area last year and offering to help with repairs and insurance claims. After "checking the list" and finding favorable reviews, I called Coty. They promptly sent Jacob to my home to inspect the damage. Jacob stated that it did appear we had damage and would help with a claim with our insurance company. I called my insurance agent first, and she requested an estimate up front. I called Jacob back and left a message requesting an estimate, but he never returned my call. I called him again about two weeks later, reached him directly and he said he would send an estimate within the next couple of weeks. Over a month passed, and I left Jacob another message asking if he was still interested in estimating the job or if I should find someone else. That was about 3-4 weeks ago and he still hasn't returned my call or sent an estimate. I found someone else on Angie's List who was happy to estimate the job up front.

It was a difficult situation because of leaking from a roof which was only 10 years old. Pat identified the problem as the clerestory windows, which rested on the roof itself & couldn't be properly flashed. (We knew that the windows needed replacing.) We opted to replace all the windows with windows which were smaller, thus giving us a 3 inch rise off of the roof. The roof was done quickly and professionally, with two rows of shingles left off to permit the window installation. But, there were problems with the windows that the subcontractor had not anticipated. (Extremely difficult to remove the old windows; problems with the height and reaching them safely, etc.) So, there were delays. However, Pat was great about being on it. He came back himself to correct a miscommunication (on my part) on the cables, and he came back personally to finish the roof. We have NO complaints because the work was done correctly, and Pat was professional and accommodating. We would use him again.