Patera's Cleaning Service

Bathroom could have been more detailed,kitchen sink/ drains cleaned

Fine. I need them to come on a Monday, a Thursday or a Friday but have not gotten a response

Wonderful! We have been with Patera for house cleaning for over 3 months now. Natalie quickly responds (even text messages) and her team is professional and prompt. Great attention to detail and flexible scheduling. Would recommend to anyone!

Natalie and her team always do a great job. I would highly recommend them to anyone. Well worth the investment.

I've used Patera's Cleaning Service for over a year, and I am very satisfied!

Cleaning was indepth and thorough. Was impressed with the attention to detail.

They did a decent job for the first time cleaning our home

Two cleaners came - they were on time and the work I asked for was done. I have hired them to clean for me regularly and I have been happy with their service.

Pricing seemed pretty average. I would use them again. There were 2 people and it was about 8 work hours, 8 or 9.

Our cleaner was excellent, very detailed work and I would hire again.

I was told I would get 2 cleaners for 5 hours, only 1 cleaner showed up. When I went over to check on the progress being made after over 3 hours into my 5 hour time frame, I was VERY disappointed with the lack of work that was accomplished. The cleaner had only completed 1 item on my list! I still needed ceiling fans cleaned, she hadn't touched the bathrooms, the windows sills were a mess, vacuuming had not occurred AND the cleaner came unprepared with very little cleaning supplies (I had inquired about this prior to booking). The house did not look or smell clean at all. When I called to complain I was accused of trying to get a free cleaning and met with sarcasm and argumentative behavior from the owner. I paid for 3 hours of work and terminated the cleaning. BUYER BEWARE!

Good value, I would hire her again.

Natalie was great in accomodating the move-out cleaning at short notice. Although only one person did the job, that person (Ashley) worked hard and did a great job. It would have been better if they kept swiffers for faster dusting and cleaning of blinds.

They were on time and started right after a brief discussion of priorities. The worked steadily the entire time. The house looked great when they were done and didn't smell of cleaning products. I am having them come regularly.

Fantastic. I had another company there to remove and replace the laminate kitchen counter and old sink with a new granite kitchen counter and new sink. The kitchen counter people that were sent did not know how to remove a garbage disposal or reverse osmosis kitchen sink faucet but this company did in just a few minutes. This company and I went together to a large hardware store chain to shop together to get all the things we need for the list of repairs I had. They showed me the TYPES of items to pick out and I picked out the style I wanted. No other construction/cleaning company would go with the property owner and shop together but did. They did a lot of the work listed above in the just the first day. They did an EXCELLENT job, worked quick, knew what they were doing (they also removed the garbage disposal and water filter system better than the kitchen counter top company), and they did a lot of the work listed above in just the first day. I will use them for my own home and also my rental properties (apartment building, single family homes).

Left voicemail to inquire about estimates for both cleaning and maintenance work - never returned call

it was fine, only one cleaner came, she was excellent, it is a big house and has a lot for one person to clean but they did very well. very nice, very efficient.

I happened to be in and out of the house during the cleaning, I noticed that after 1 and a half hours all that had been done was 1 small room was vacuumed and the first bathroom was being worked on. I then re-iterated that the priority is to get the bathrooms cleaned and the floors done. This is definitely not unreasonable in 4 hours since many cleaners have done much more in that same amount of time. The areas that were cleaned were done fine, however, it was just VERY slow service. After 4 hours, 2 bathrooms were cleaned (just fine), a kitchen stove. Floors and living room seemed to be untouched (maybe vacuumed, but there was still dust and debris in main areas). I sent a text after the service, however did not get any response or action to correct.

Provider showed up on time and did a satisfactory, but not exemplary, job of routine housecleaning chores that included vacuuming , dusting and general cleaning but omitted cleaning the microwave. The trash cans in both bed rooms ,the living room and especially the kitchen were not emptied. Any basic cleaning service should at the very least include emptying the trash. The scope of the work to be preformed was not discussed prior to her starting. She took two breaks to make cell phone calls totaling about 15 minutes and left 20 minutes early. She told me upon leaving that "she would stay a bit longer but she would be late for her next appointment and she was overbooked" There are much better services available.

Excellent work. Very impressed with the results.

I was referred to Patera cleaning through a friend who used to use their services when she worked full time at a demanding job. Natalie was very responsive and easy to work with as well as concerned with quality of the cleaning job. The prices were reasonable - $30/hour plus tax, minimum of 3 hours. I was impressed by the promptness of the 2 cleaners and the quality of work. Now I can enjoy my weekend and not spend it cleaning! I think I'll be using this service on a regular basis and perhaps expand the cleaning projects.

My husband was home and told me they were very professonal

I was in hospital when they cleaned so a friend was at the house during the cleaning. I came home several days later to a clean house

didn't respond to calls, was rude when she did.....a total disaster....I reached out and originally called her a week in advance or more. When she didn't show up I tried calling her. She didn't answer on any of her ph#. Then Angies tried to call her a few hours later they reached her. But customer satisfaction was not her priority. It would seem after all this she could have asked one or two ppl to work over time if need be but she wasn't even apologetic. She kept saying I hadn't confirmed. When I made the appt. & paid I considered it done. I believe I confirmed once. What more confirmation do you need. But she just scheduled someone else. Said she nths pregnant was 8 mo and on her way to dr. appt. Basically tough luck. Good riddens. So rude in tone and attitude...I couldn't believe it how unprofessional. Never offered any solution except you can get a refund. That didn't help when I needed my house cleaned for an event. TOTAL DISASTER. I WILL SHARE WITH BAND OF NEIGHBORS ONLY IF MY FIRST NAME AND LAST INITIAL IS GIVEN. HOW CAN I READ OTHERS BAND OF NEIGHBORS REVIEWS?

The mother and daughter team who did the cleaning seemed like very nice people. However, they were extremely SLOW. It took them 5 hours (10 person hours) to clean a house that was really not very dirty, and they did not even finish. They did not get the floors done on the main or lower levels. Definitely not worth the total of $280. Re: provider's response: Our house is NOT 5000 sq ft! They did not estimate 7 hours. We have a cleaning service who are now cleaning biweekly - using 2 people and about 2 hours and doing a very nice job. Buyer beware.