Great Job! Arrived 3 hours after first call and completed repairs within one hour at a very fair price. Definitely will call back for future service.
Description of Work: Replaced rusted rollers, roller bracket, lower track, cable and reset transmitter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WENDE D.
02/2019
5.0
garage doors
+ -1 more
When the spring rod broke the door was stuck in an open position. PGDS came out within 2 hours and got the door closed for me. They came back a few days later (due to my schedule) and replaced the bearings. My garage door and track hardware are quite old (40 - 70 years) and replacement hardware is no longer available. Any time I have a problem with the door the repair crew tell me if anything happens to the hardware it’s all over and I will have to replace the whole works. But I am quite fond of the old solid wood door and reluctant to replace it. Steve recognized and appreciated the custom aspects of the door, like hand planing, and agreed we should try to save it. He took some time to think through the problem and created a couple different custom bearing brackets to try. In the end he prevailed and the old door lives for another day!! It has been a week and all is working well. I really appreciated Steve’s willingness to be creative and his thoughtfulness in planning out different options to try when he returned. He was excellent! I would recommend PGDS to others and definitely will call them again myself.
Description of Work: One of the garage door bearings sheared through the spring rod. PGDS replaced the bearings and associated brackets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Lyndsay K.
10/2017
5.0
garage doors
+ -1 more
After calling a few other local companies, Premium Garage Door Service, not only gave us the best quote, but was able to come out just two days later to install our opener. We would have had to wait at least a couple of weeks if we used anyone else. Very happy with the prompt and quality service we received. Would definitely use them again and recommend them to others.
Description of Work: We had a garage door opener and keypad installed in our third stall garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
DIRK & LORI H.
11/2016
5.0
garage doors
+ -1 more
We worked with Steve and Ken a couple of times over the years to repair our garage door opener, but it finally needed replacing. Ken was quick - 45 minutes start to finish. Steve was responsive when I had questions on the job and pricing. We had the Liftmaster Premium 8365-267 installed.
Description of Work: Replace garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
FELICIA C.
11/2014
5.0
garage doors
+ -1 more
They were very fast and came out in 10 minutes after I called. They had a cheerful attitude and they fixed it very quickly.
Description of Work: I have used Premium Garage Door Service. They replaced the wire that holds the automatic door and did some preventative maintenance on both doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kimberly P.
08/2014
5.0
garage doors
+ -1 more
Another 100% positive review- Premium Garage Door Service was the company my home warranty sent out for a repair. He responded quickly, did a thorough job and was very professional. I highly recommend.
Description of Work: Repaired garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lorena G.
06/2014
5.0
garage doors
+ -1 more
He was very punctual and very professional...would highly recommend
Description of Work: Replace circuit board
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank M.
05/2014
5.0
garage doors
+ -1 more
Premium garage provide a helpful quote over the phone. They did the job for that exact price within just a few days of my call. The results were great. Only issue is that the person doing the work showed up earlier than our scheduled time. Since I wasn't home he left and came back about an hour after our agreed upon time. He still got everything done in a timely fashion.
Description of Work: Complete replacement of garage door and lift.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,250
Jody B.
06/2013
5.0
garage doors
+ -1 more
On Saturday morning I opened the garage door with the Hatch up on my car. The lock cable caught on the hatch and twisted the garage door off of it's track. I called Monday morning to request service, They stated they could be there about 9 am. The repair was fairly quick (less than an hour) and not too expensive. I would call them again.
Description of Work: They returned the garage door to the track and replaced the broken wheels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David T.
05/2013
5.0
garage doors
+ -1 more
Garage door spring broke on a Friday afternoon. Called Steve and he offered to come out on Saturday morning. Steve arrived on time, was very friendly, and repaired the broken spring in no time. Once the spring had been replaced, he also offered to install a metal support brace I had as an extra but hadn't had time to install yet. Steve installed it and did not even charge me for it.
Description of Work: Replaced broken spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Cammie K.
01/2013
5.0
garage doors
+ -1 more
Called Steve and he was able to come out later that same day, which was a Sunday. He came over and evaluated the problem. Needed a new opener. Old one was 20 years old so not surprised. We were not in a hurry and told him that he could do the work during the week. He said that cold weather was coming in and the week would be a busy one, so he preferred to just get it done. Because we weren't in a hurry he asked if we minded if he run to another job and get someone out who was stuck in their garage and then he'd be back to do the work on ours. We thought...and quot;What a kind person!and quot; That could be a mom with little kids or an older person, etc. We were just fine with that. Steve did return as promised within a couple of hours and went to work on installing a new opener for us. We were pleased with Steve as a person and the excellent work he did for us!
Description of Work: Kind Person!
Rating Category
Rating out of 5
Yes, I recommend this pro
$325
Mark T.
08/2012
5.0
garage doors
+ -1 more
unknown
Description of Work: Outstanding response, work quality and fair price!!
Rating Category
Rating out of 5
Yes, I recommend this pro
DIRK & LORI H.
04/2012
5.0
garage doors
+ -1 more
We discovered that we had a broken spring at 3pm and called a few companies on Angie's list. We found this company was willing to repair the springs in the evening, and at the same price others were quoting to complete the repair tomorrow. Steve was very pleasant and knowledgeable, and he got the work done within a half hour. It's 8:30pm and our door is back in working order. We give Steve and Premier Garage Door Service our highest recommendations.
Description of Work: Replaced broken garage door springs, lubricated parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
David C.
12/2011
5.0
garage doors
+ -1 more
I would give them all A's.
Description of Work: I used Premium Garage Door Service for my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$284
Linda T.
12/2011
5.0
doors, garage doors
+ 0 more
When leaving for work, discovered garage door wouldn't stay closed. When I tried to close it, it eventually got stick in a half closed position and wasn't able to close it manually. We contacted a few other service providers and Steve's company had the best price and was available to com out the same day to make the repair. Steve showed up on time (and within an hour's notice) and fixed the problem quickly. While he was here, we asked him about a keypad that wasn't working and he fixed that as well at no additional cost. I highly recommend Steve's company to others. He was on time, professional, responsive and he didn't charge more than his quote.
Description of Work: Automatic garage door wouldn't stay closed. When I tried to close it manually, it got stuck. Premium Garage Door Service replaced the sprocket assembly and also fixed the key pad for the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Cindy A.
11/2011
5.0
garage doors
+ -1 more
I thought they were a very good company to go with. They were on time and they provided me with wonderful service. I also really enjoyed the service man that came out. He was very informative and easy to work with. He made some suggestions for the future and seemed very knowledgeable.
Description of Work: They replaced springs and they also replaced the eye on the garage door. They also did some lubrication and he replaced the door cables.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don D.
11/2011
5.0
garage doors
+ -1 more
Steve was on time, thorough and knowledgeable. He pointed out problems with the bearing and fixed everything quickly.
Description of Work: Steve replaced the springs and bearings on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Barbara M.
09/2011
5.0
garage doors
+ -1 more
Overall, I had a good experience with them. I would use their service in the future.
Description of Work: We used the service of Premium Garage Door Service for our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark M.
01/2011
5.0
garage doors
+ -1 more
The spring broke on our double garage door and slammed the heavy door to the ground, ripping the center support off the wall and breaking one hinge. I called over lunch and Steve was able to get to there less than an hour after the call and fixed it immediately. The bottom section of the door was slightly damage when the spring caused the door to fall. Steve assured me, "It's not too bad and it still seals at the bottom just fine. If it doesn't bother you, don't replace it, because that can be another $245." I appreciated Steve's quickness, honesty, willingness to save me some money and great pricing.
Description of Work: Replaced broken spring & broken hinge. Remounted center support.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$242
Ravi P.
01/2011
5.0
garage doors, doors
+ 0 more
They offer very good option to me and fix the garage.Now it is lot more stronger than when it was new.My house is only 3 years old and the new one was not very strong enough.
Description of Work: I called on 1st Jan as my garage door broke because of freezing the day before and it got stuck.It had bent while opening.They installed 3 used rods (each for one panel) which was way cheaper than brand new ones and also they installed the roller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$284
Bryan A.
10/2010
5.0
garage doors
+ -1 more
The installers arrived within the time frame given and were done and out in about 2 hours. They were well organized and very experienced with 30 years between them. Their cleanup afterward was very thorough. The door looked great with the insulated windows and the premium belt-drive opener was very smooth and quiet in operation.
Description of Work: I had called Steve on a Tuesday and the next evening he came out and gave a quote for a new 2" insulated 16' wide garage door and opener. The price was very competitive with other bids and he also was willing to accept a coupon which lowered the price some more. His team installed the new door on a Saturday afternoon with no extra weekend charges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
bryan S.
07/2010
5.0
garage doors
+ -1 more
It went well, punctual and profesional service. I felt that I got a good value. I am not sure of the price as it has been a while since I had the work done.
Description of Work: Had an opener replaced on one property and a door fixed on another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
bryan S.
12/2009
5.0
garage doors
+ -1 more
Ontime, profesional, qaulity work including door maintenance. Steve was pleasant to do buisness with. Highly recomended.
Description of Work: Installed a garage door opener.
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Service Categories
Garage Doors,
Doors
FAQ
Premium Garage Door Service is currently rated 5 overall out of 5.
Sunday: 6:00 AM - 11:00 PM
Monday: 6:00 AM - 11:00 PM
Tuesday: 6:00 AM - 11:00 PM
Wednesday: 6:00 AM - 11:00 PM
Thursday: 6:00 AM - 11:00 PM
Friday: 6:00 AM - 11:00 PM
Saturday: 6:00 AM - 11:00 PM
Premium Garage Door Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Premium Garage Door Service does not offer free project estimates.
No, Premium Garage Door Service does not offer eco-friendly accreditations.
No, Premium Garage Door Service does not offer a senior discount.
Yes, Premium Garage Door Service offers emergency services.
Yes, Premium Garage Door Service offers warranties.
Premium Garage Door Service offers the following services: Garage door repair/ replacmetn opener repair/ replacment residential and comercial