Select Insulation Systems Inc

At the time of the estimate, we discussed in detail what I wanted done and how they would proceed. The work went without a hitch. They were on time, courteous, and cleaned up after themselves. I will use them again in the future.

Perfect. Job was completed on time, very neatly and performs as expected. Installer was professional, thorough and informative. We highly recommend this company.

Contractor was easy to work with and answered all questions during the entire process (initial inspection, estimate, questions before accepting contract, questions during work). Energy audit was conducted by owner. He explained the energy audit process (required for rebate) and results wel,l and answered all of my questions. Other staff was friendly, courteous, and open to answer all questions involving the attic sealing and insulation. All work took less than 3 hours and the work areas were cleaned/vacuumed when finished.

They did an excellent job, we remodeled the entire house in 2011 and we used another company. In 2012 we did the addition. Select Insulation offered a price 20% lower than the Company we used the year before, and offered a higher R value in the insulation. They were on time, left everything very clean, and were extremely professional. All around a great experience. I strongly recommend.

Everything went great. He did a good job and did everything he said he would. He had a great price. He was easy to work with and cleaned very well.

It was easy working with Robb and Joe. I felt that they take pride in their work and insulated my home as if it were their own home. The price was competitive. I recommend Select Insulation Systems Inc. to my friends that will need insulation work.

They were very clean and put drop cloths down on the whole walk area. They were on time and did an excellent job. The job was about 3x cheaper than other I spoke with. The owner was very courteous and would also call back quickly.

Arrived at appointed time. Sprayed the attic . During the cleanup and inspection I noticed my exhaust fan had some overspray on it. Called Robb and resolved it no problem. This is the second time I have used select insulation systems.

His bid was almost a third the cost of the other bids I received. He was honest, detailed and his staff was excellent. The owner was there to check on his staff and make sure that everything was done right. We trusted him so completely that we asked for his input on other contractors as well. I had to change the date twice due to other contractors falling behind and he was very flexible with us. He was always on time and pleasant. They cleaned up after themselves.

Rob did a great job at my home. He added some insulation in my attic. I can tell a difference.

Had a bid performed, then tried for several days and left many messages to schedule service, but never ever got a response.

The owner, Rob gave me an estimate and we agreed on a price. He also gave me a verbal guarantee that I would not have "Ice Jams" in my gutters as was in the case of the fiberglass insulation and he also said that he would be on site during the installation. A date to do the job was agreed upon between my Roofing contractor (an Angie's List award winner), Select Insulation System and me. The Roofing contractor job was to remove and replace the roof of the whole house. They arrived first, before Select Insulation System to remove the porch roof. A two man crew from the Insulation company arrived to remove the existing fiberglass insulation and spray the foam from the top of the roof. Rob, the owner, never showed up. As they were spraying the foam ,the Crew Chief of the Roofing contractor advised me that they were not spraying enough foam. I did not say anything to the Insulation guys, because I assumed that they knew their job and Rob, had given me a verbal guarantee. In addition I got a complaint from my Roofing Contractor that the Select Insulations System were putting the old Fiberglass insulation in the Roofing contractor's Dumpester. When the Insulators finished spraying, the roofing contractors reroofed the porch. Last winter (2010) we had a lot of snow. After the first snow, I begin to see sign of "Ice Jams". I made several calls to Rob at Select Insulation System and left (3)messages. None of the call were returned. I called again early 2011 and he answered the phone. After several addition attempts to get him to come and see the problem. He came with the Installer and saw the "Ice Jams". He has not been back. I called and spoke with him again and he promised to get back with me. I call and left messages and no attempt to resolve my problem. I paid him $1,200 for the Spray Insulation and $600 to my roofing Contractor to remove and replace my roof. My roofing probem is no better now that it was before the spray foam. This is a follow up to my complaint regarding Select Insulation. Rob Gass, the Owner of Select Insulation came to my home with his Crew Chief, Joe on several occasions to help identify the heat source that was causing the Ice Dams on my roof. In addition I had the roofing Contractor on site with Rob and myself to determine a plan of action to correct the problem. Rob suggested that I have an Energy Audit preformed of the affected area to determine where there was heat loss and he would pay for the cost. It was agreed between the three parties; Select Insulation, the Roofing Contractor and me that once the Energy Audit was complete the Roofing Contractor would give Select Insulation access (cut holes in the roof and etc.) to the areas that needed additional insulation. For an additional charge, the Roofing contractor added more ventilation to the roof and provided access for Select Insulation. Joe arrived with his assistance and spent most of the day addressing my problem for no additional charge. During the Energy Audit there were several other areas in my home that needed to be better insulated. Because Rob and Joe?s effort to resolve my original problem I contracted them to insulate my rim Joists in my basement for an additional charge. I found Joe and his assistant Grant very pleasant and helpful. I have no evidence of Ice Dams at this point and I am satisfied.

Appointment for an estimate set for Friday morning, August 12, with Robb Gass. He didn't show up all morning. In fact I never heard from him again.

Messages were not returned in a timely manner, taking from one week to more than two weeks to get a return call. It took more than two weeks to get a return call just to schedule the estimate. In spite of misgivings about timeliness, I initially chose them. When Rob finally returned my call to schedule the work, he was very inflexible and I essentially had to fit to his schedule. One time he gave me a tale of woe about how he couldn't come at a time we had already set and he needed to reschedule. Another time he said he would call at the beginning of the next week to confirm a start date for Thursday or Friday. He did not call. When he finally called more than a week later, I had been bumped out more than two weeks. Time to move on to the next company.

They were very knowledgable and meticulous. They were also professional and I was very impressed with my experience. We would use them again and recommend them.

Never heard back after trying to contact them multiple times for estimate. Was quite the waste of time and coming home early from work for the estimate.

Overall, the job went really well. The price was comparable, it was nothing fantastic. They were very professional. The workers were friendly. I would use them again in the future.

Good. Select Insulation was responsive and professional. We got new insulation to prevent ice dams so we'll report back next year on weather this did the job.

Estimate - Rob is very knowledgeable. For the estimate, he took the time to explain the material, the job, etc. He provided us resources to help us understand his product better. Although we didn't go with his recommendations, his resources were vital in helping us make a sound decision. Day 1 - They did the basement and forgot about 3/4 of the basement rim. (We were OK with that. Mistakes happen; however, Rob was not happy with this.) They did the attic same day. Rob's workers were very, very nice. To reschedule them to return and finish the remaining 3/4 of the basement rim, Rob was unwilling to be flexible with us. He was persistent that if we didn't agree with his schedule for that week, he didn't know when we was going to be available. We had to completely flip our schedule and reschedule like 5 appts. simply to get him in when he wanted. Now we realize that we need his invoice to indicate the cost in material for our 2010 taxes and we've been trying to get a hold of him for the last 2 weeks. We've called many times and sent emails but to no avail. Hopefully, this summary will prompt him to email us that updated invoice. After we submitted this report, he finally responded and I got the information we needed. Thanks to Angie's List. I think Angie's List is another avenue that can motivate contractors to address homeowner concerns regarding this service/product.

They were good and gave good recommendations.

The experience was smooth. They came to our house to do an estimate, then sent our estimate over email, we decided to go ahead with their services and their performance was professional and looks great. I would use them again.

He completed the work. I now have ice on the roof that I thought I paid this company to take care of. I made an appointment for him to come meet me and we could speak about the issues. He never showed up. I left a message with his office manager and she stated that he would get the message. I have not heard from him since. I would simply like to have a conversation with him, but he does return my calls. He is not communicating with me at all. I talked to him last Tuesday and he stated he would be out Tuesday/Wednesday and call before showing up and I have not seen him since.

Robb arrived on time to provide the estimate. He was friendly and courteous. The crew arrived a little earlier than the time we were told to expect them (which was fine). They did a great job and also nicely cleaned up afterwards.

I called Select Insulation because of their reputation on Angie's List, and they did not disappoint. Joe the installer was courteous and punctual when he came to take measurements for the estimate, and Rob was quick to get back to me with the final numbers. I scheduled them for a Tuesday morning, and Joe was right on time. He got right to work and did a good job prepping the room and protecting important things like the furnace. He completed the work in roughly 3 hours and the quality looks to be first rate.

We had an insulation and or ventilation problem in our living room ceiling. Out of the five bids we got Robb seemed the most knowledgeable, and his company came in with the lowest bid. Joe, did the spraying, and took great care to protect the walls from overspray. Both men were very professional, courteous, punctual, and went out of their way to meet our needs. I would definitely recommend this company.