PERFECT EXECUTION. ELK RIVER HEATING AND AIR CONDITIONING HAS BEEN SERVICING OUR NEEDS FOR ABOUT 20 YEARS. NEVER DISAPPOINTED. THE ORIGINAL CENTRAL AIR CONDITIONER THAT CAME WITH OUR HOUSE FAILED ON A SATURDAY AT 3:00 PM AND EDDIE HAD A COMPLETELY NEW UNIT UP AND RUNNING BY 3:00 MONDAY AFTERNOON. MATT, THE BUSINESS OWNER, STOPPED BY ON FRIDAY SHORTLY AFTER I CALLED HIM. HE TESTED AND CONFIRMED FAILURE OF THE UNIT. HE THEN SHOT ME A PRICE AND WE SHOOK HANDS ON THE DEAL. I TRUST HIM IMPLICITLY. THIS TRANSPIRED DURING A HOT SPELL WHICH I'M SURE MUST HAVE STRETCHED THE COMPANY'S RESOURCES. WE ARE VERY GRATEFUL FOR MATT'S PROMPT ATTENTION AND HIGHLY RECOMMEND THEIR SERVICES.
Description of Work: COMPLETE REPLACEMENT OF CENTRAL AC AND RELOCATION TO A DIFFERENT POSITION OUTSIDE OF THE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
William C.
03/2022
5.0
heating & air conditioning/hvac
+ -1 more
I called Matt and he had me perform some tests over the phone. When that didn't work he told me because of the urgency he would move me up in the schedule and call me back with a time. He called the next day to tell me Eddie would reach out to me early AM, which he did and arrived before 9AM. Eddie got right to work and identified the problem quickly, and got the unit up and running. A few hours after he left it started operating erratically, and he returned and found/fixed another problem. Works fine now a month later. Can't thank you guys enough. Bill
Description of Work: Furnace quit on one of the coldest nights of the year
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Connie B.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
Did a great job, Explained options very well, Did paper work for utility company rebates, Excellent job cleaning up after themselves.
Description of Work: install new AC and furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sara N.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
We've used them multiple times and they've been amazing. What was nice about them was that they quoted us to replace it and then the guy flat-out was like, "You do know that I could just sell you the part and you could put it in yourself and save you $300." He was very upfront and honest. They were fair with their pricing. They don't try to hide seize or anything else from you. They were perfect. They gave me their personal cell phone numbers and told me if I had any questions or concerns to call them at any time. They got the job done the same day.
Description of Work: We used them last summer because the condenser went out in our air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Sara N.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
He was just giving us little tips of things that we could do to save energy cost. He was very helpful. He was great. Obviously, if he wasn't, I wouldn't have called him back for a second time.
Description of Work: They just replaced a part that went out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
NANCY B.
11/2016
5.0
heating & air conditioning/hvac
+ -1 more
Contacted company late Saturday evening. Phone was answered promptly by owner of company. Helped me trouble shoot issue over the phone. Was able to reset furnace and it was functioning again. Made service appt. for Monday. Technician arrived and told me my brand of furnace was not very popular at the time of installation (+21 years old) and that not many replacement parts were available for this model. He was very friendly and courteous. He downloaded furnace manual on his phone and was able to clean the part which controlled the thermostat and the flame. When he left I felt confident that the problem had been resolved. Great customer service received from owner Matt.
Description of Work: Furnace was not functioning properly. Kept blowing cool air even though heat was on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Shari C.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
He did a great job, showed up on time and cleaned up
Description of Work: tuned up the boiler, replaced the pressure gage and installed shut off valves which required draining all the radiators. He also fixed our water softener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Sharon W.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replaced and installed new Bryant Air Conditioner and Furnace. These guys are the best!! We have used them to service our old Bryant AC and furnace for the past 10 yrs that we have lived in our 1970's "fixer upper". They never pushed anything on us. As a matter of fact I trusted Matt (the owner) to pick out our new AC and furnace. All I told him was that we wished to use Bryant products again and that I myself (with hot flashes and the hot summer both just beginning!).....that I needed to be C O L D !!! They were right on time when they said they would be . They took very careful care of our home. They had both units installed and tested by 7:30pm that night! They cleaned up everything. Had it not been for the nice cold air finally coming out of our vents, I would not have even known they had been there. They hauled away our old units and everything was just way beyond our expectations. These are a VERY NICE bunch of gentleman. We highly recommend them!! Thank you Matt, Jake and Seth!!!
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Service Categories
Heating and Air Conditioning
FAQ
ELK RIVER HEATING & AIR COND is currently rated 5 overall out of 5.
No, ELK RIVER HEATING & AIR COND does not offer free project estimates.
No, ELK RIVER HEATING & AIR COND does not offer eco-friendly accreditations.
No, ELK RIVER HEATING & AIR COND does not offer a senior discount.
No, ELK RIVER HEATING & AIR COND does not offer emergency services.
No, ELK RIVER HEATING & AIR COND does not offer warranties.