Pronto Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 1487 reviews

Rebecca M.
01/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Pronto has a great communication process - we received reminders and a text when the tech was on his way. Travis is an expert at what he does and very friendly. He was also patient with all of our questions and answered them thoroughly. We had two leaky valves replaced and provided us information about adding zones and took time to educate us on the parts of our boiler.
Description of Work: Boiler repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

ERICA B.
01/2022
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Pronto did a great job fixing my 20 yr old furnace. I did not want to buy a new one because the house is likely to be torn down. They went the extra mile to track down a part and get the repair done.
Description of Work: Furnace fix

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thea L.
12/2021
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Truly capable, professional team. Pronto sets a high bar.
Description of Work: New furnace AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Laurie M.
12/2021
5.0
heating & air conditioning/hvac
  + -1 more
My furnace was not working properly and the temperature dropped to 63° in the house. There is more work that needs to be done but I’m confident the follow up will be as good as the initial visit.
Description of Work: My furnace was not working properly and the temperature dropped to 63° in the house. There is more work that needs to be done but I’m confident the follow up will be as good as the initial visit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M B.
11/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Joe did a great install for "Pronto Heating and Air Conditioning". Was patient with my questions and thoroughly explained next steps.
Description of Work: Install total home Humidifier

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thea L.
10/2021
5.0
appliance repair, water heater repair
  + 0 more
Prompt response. Accurate, informative assessment. Pragmatic, considerate recommendation.
Description of Work: Emergency water heater diagnosis
Rating CategoryRating out of 5
Yes, I recommend this pro

Laurie R.
10/2021
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
Blaine was an exceptionally professional person, very knowledgeable with all the equipment they installed and always wanted to make sure our questions were answered if we had any.
Description of Work: New AC, air exchanger, humidifier, whole house duct work replacement, whole house gas line replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

DON M.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
The Pronto install crew arrived on time. Install of new boiler went smoothly and took less time than originally estimated. Cleanup was thorough. Communication was good during the entire process. I would hire Pronto again and would recommend to neighbors.
Description of Work: A new boiler was installed in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Jacalyn B.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
Haso and his crew arrived on time. They quickly got to work installing the units. Everything was cleaned when they finished working in the room. I have already passed their information to our neighbors.
Description of Work: Mini Split ductless air conditioners installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Gary J.
10/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Matt did a great job. Was very polite and got to work right away. Have used Pronto in the past and will use again.
Description of Work: Furnace tune up
Rating CategoryRating out of 5
Yes, I recommend this pro

MARTIN K.
10/2021
5.0
appliance repair
  + -1 more
Robby was very friendly and professional. He found the issue with the blower motor while doing a winter tuneup of the furnace. He explained why the blower motor should be replaced and why the entire furnace did not need to be replaced. I was able to schedule the replacement within in a week. The communication with Robby and the Pronto office was excellent. I'm very happy with the whole experienced
Description of Work: Replace blower motor on furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mikell S.
10/2021
5.0
appliance repair, heating & air conditioning/hvac, water heater repair
  + 1 more
Very professional and make a recommendation priority need to replaced the mechanical system in future.
Description of Work: Inspections all 3 mechanical systems
Rating CategoryRating out of 5
Yes, I recommend this pro

Samuel Y.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
On-time & quality service, very good communication
Description of Work: Boiler tuneup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Brian A.
09/2021
4.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Tech was on time and pleasant. He didn't try to sell me anything, just did the job he was there to do. I have used Pronto before and have had no problems. Cost was a little higher than previous years but that is to be expected
Description of Work: furnace, AC tune-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jennifer T.
07/2021
5.0
heating & air conditioning/hvac
  + -1 more
They were great - came out twice to discuss options on last-minute notice and had a new AC and furnace installed within a couple of days. Install team was great too.
Description of Work: New AC and Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gene G.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
Robby from Pronto replaced the compressor and coil on our air conditioner that was in the ninth year of a 10 year warranty. There was no charge for the very expensive replacement parts (compressor and coil). There was also no charge for the labor since Pronto had installed and maintained the air conditioner. Robby did a fantastic job. Pronto really backs up a warranty. The service from Pronto is the best that anyone could hope for.
Description of Work: The compressor and coil were failing on our air conditioner. Robby, the technician from Pronto diagnosed the problem through a normal maintenance check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christina F.
06/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Time frame to make appt during heat wave was way better than other co. The tech was able to come earlier in day and I didn't have to miss work. He got it fixed quickly.
Description of Work: AC repair outside unit
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Lakesha R.
06/2021
5.0
plumbing
  + -1 more
They went above and beyond in their customer services as well as the work they do.
Description of Work: Drain repairing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dennis C.
05/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Matt did a great job of checking everything and did find an issue with the capacitor on my outdoor AC unit. He walked me through the issue and there was no pressure to make the repair. Once done, he cleaned the unit reset everything and we were all set!
Description of Work: Annual checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Todd D.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Jessica from Pronto did a great job with our two HVAC systems. Professional service and insightful advice.
Description of Work: HVAC Tune-up and Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Wendy P.
05/2021
5.0
heating & air conditioning/hvac
  + -1 more
Great. Jesse knew exactly what the noise was from and scheduled a replacement part to be put in the next day. A/C maintenance performed professionally too. Jesse is very congenial, thorough and professional. I’ve stayed with Pronto for a decade or more because they are reliable.
Description of Work: A/C Spring Maintenance and noise at start of furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARTIN K.
04/2021
5.0
appliance repair
  + -1 more
Great. Ben arrived on time. He was professional and courteous and did a thorough job.
Description of Work: Air Conditioner Tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Thea L.
03/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Truly remarkable professionalism from making the appointment to receiving the quote, from install to fine-tuning. Consistent and timely. Truly excellent representation of a brand promise. Could not be happier.
Description of Work: New furnace and A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Heather C.
03/2021
5.0
appliance repair, heating & air conditioning/hvac, water heater repair
  + 1 more
Technicians were courteous and got the work done quickly.
Description of Work: Furnace and water heater maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Bianca B.
03/2021
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Turned out to be a small gasket that had cracked. I wasn’t even charged for the part. Just charged for service fee. Furnace checked out fine.
Description of Work: Humidifier was leaking. And furnace maintenance due.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM