Pronto Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 1487 reviews

Don S.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Jeff was punctual and cheerful and explained things clearly.
Description of Work: Furnace tune-up and small repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joe B.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Haso and team were very professional and thorough in setting up our furnace and every aspect in between. Were very happy with everything and highly recomend Pronto
Description of Work: Furnace and central a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,500

Jean G.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great. The technician came on time, answered all our questions about the furnace system, and did the tune-up without trying to sell us anything.
Description of Work: Annual furnace inspection and tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maureen W.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
The furnace and humidifier tune up was very professional. I received a new filter and thoughtful advice/expectations for the expected life on other appliances without sales pressure. Dan demonstrated expertise and did a great job!
Description of Work: Annual furnace tune up
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy W.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Exit arrived on time and did a great job. He answered a few questions I had.
Description of Work: furnace tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

H B.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Ben showed up on time, was efficient, knowledgeable, and personable. Pronto generally speaking has awesome service, very responsive. We’ve been clients for several years and have been extremely satisfied.
Description of Work: Winter Furnace Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave R.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
A++. Travis was fantastic.....Pronto rocks...
Description of Work: service boiler
Rating CategoryRating out of 5
Yes, I recommend this pro

JILL W.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Great and both filters were replaced.
Description of Work: Fall Clean & Check for Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Mike D.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent - Great company to purchase equipment from and to service the equipment!!
Description of Work: Furnace check up/Humidifier work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John K.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Setting up the appointment was easy, I receive multiple reminders of the day/time and the technician called me ahead of time (and emailed his bio and picture also). The work was done quickly and he reviewed the findings with me.
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MYRON C.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very good. He was friendly and very informative and explained the work that he did.
Description of Work: Furnace tube up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David O.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
It went great. We have HSP but they couldn’t get to us for 9 days. We called Pronto since they had installed our furnace. They got to us in 2 days and we’re punctual, professional and completed the work in one call. They were very good at explain what had happened and how to recognize and hopefully avoid it from reoccurring.
Description of Work: Our furnace did not come on and 3 parts were replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jim T.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Received a call before the scheduled time confirming the tech, Peter, was on his way. Peter was friendly and professional, checked the furnace for winter and ensured the area was clean. Would definitely use Pronto and Peter again for future work
Description of Work: Furnace Tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Donald O.
09/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The estimate went well. Jack was knowledgeable and answered all my questions about the various options to install a new furnace and water heater in our unfinished basement.
Description of Work: Furnace estimate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erik C.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Peter was on time and very professional.
Description of Work: Furnace Tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Coral K.
09/2019
5.0
water heater repair
  + -1 more
It went very well. I highly recommend Pronto! Very respectful and as a Realtor, I wouldn’t recommend anyone else....❤️
Description of Work: Installed a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alyn D.
09/2019
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
Keith quickly identified all the potential problems and costs associated within the repair. He gave me the worst case scenario, and then nade the BEST case scenario happen. I appreciated his effort .
Description of Work: Gas leak to boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$359

Ivan S.
09/2019
5.0
heating & air conditioning/hvac
  + -1 more
Me and my wife were very satisfied with Eric’s service he is very honorable and honest gentleman. He honored everything that we have agreed. Thank You Eric! Job well done!
Description of Work: Replacement of my furnace heat exchanger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judi B.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Appreciated the prompt scheduling and the explanations as to possible future problems with the furnace. Everything else checked out ok for this year and I got a discount due to a special that Pronto had for both systems. Will use again. Pronto has been my go to company for AC and furnace concerns for 8 years.
Description of Work: AC and Furnace Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Gene G.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
I always ask for Robby because he does a great job for me.
Description of Work: Furnace maintenance, clean and put fresh humidifier pad in Aprilaire, and disinfect and make sure the drain line is clear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert D.
08/2019
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Technician arrived on time. Was amenable to parking on the street when asked. Worked quickly and quietly as I am working from home. I am satisfied.
Description of Work: Furnance Tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Albert D.
08/2019
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Well. Nice guy who did his job efficiently and did not try to up-sell me.
Description of Work: Furnance check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bert O.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Went good no problems, Brien was prompt, courteous , knowledgeable.
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie H.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
Dan DiLorenzo did an outstanding job in servicing my air conditioner. He also provided very helpful tips to improve my units performance given the challenges of cooling a split entry home.
Description of Work: Air Conditioner Check Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marjorie A.
08/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
No problems. A/C and Water heater are 5 years old and working perfectly
Description of Work: Maintenance check up

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM