Pronto Heating & Air Conditioning

4.8(
1,487
)

Heating and Air Conditioning, Water Heaters, Plumbing,

... +12 more

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 1426-1450 of 1487 reviews
Carla Ann B.
09/2014
3.0
heating & air conditioning/hvac
  + -1 more
I did not hire this person
Description of Work: nothing
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Pronto Heating & Air Conditioning
Hi [member name removed], We looked into your experience with Pronto and you purchased our $65.50 Heating System Tune-Up, Cleaning and Safety Check in 2012. A technician came to your home to work on your furnace, however, you have a boiler. I would be happy to have a technician back out to your home for you for the same price to service your boiler at your earliest convenience if you would like! I'll reach out to you via phone as well, but if you'd like to correspond via email, please feel free to email me at crystaln@prontoheat.com. Thanks for your time, and we hope to bring that review up to an A by doing some work for you and showing you how great we really are! Thanks again, Crystal at Pronto
Lisa S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great.
Description of Work: Fixed my air conditioner. Something on it blew, I can't remember what it was called. I called them on a Sunday and they came out at 7:30am on Monday morning. He checked out the issue, let me know what the problem was and gave me the price and then asked if I would like to continue with the service. I said yes, and he fixed it and I got to work on time.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Peter E.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Susan S.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Alexander C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Kelly Z.
08/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great job
Description of Work: Clean the furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
thomas C.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great experience.
Description of Work: Service plus annual contract
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Erica H.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $65.50 Heating System Tune-Up, Cleaning and Safety Check! That went well. I have used them a couple of times after purchasing the deal as well.
Rating CategoryRating out of 5
Yes, I recommend this pro
William T.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pronto installed my furnace and air conditioner a few years ago (and did a great job). This most recent service was an air conditioner check. Great job and would use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Eugenia A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Because our thermostat wasn't working, we didn't know if it was the furnace or the air conditioner that needed to be repaired or replaced. It was a new thermostat that was needed at a cost of $225.00 plus the $65.00 to Angie's List which prompted our scheduling with Pronto. Problem was solved in a timely manner and professionally. I would recommend this company.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
casey L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new air conditioning and furnace. Everything went fine.
Rating CategoryRating out of 5
Yes, I recommend this pro
Shauna M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maintenance
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Dianne N.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Delivered as promised!
Description of Work: semi-annual maintenance of central air conditioning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Bruce J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repair radiator which was not getting any heat. Troubleshooting led to a partly closed valve. Afterwards there was a slow drip elsewhere on the line where he worked, and he took care of it as soon as we reported it.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Constance M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C tuneup, replace parts
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222
ERICA B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Marc R.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Everything went well.
Description of Work: HVAC and water heater diagnostic.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Jung L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pronto installed a new AC unit in our home. They were very professional from the first estimate visit to the installation. They actually offered the best price as well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Percy M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Used their tune up service for both A/C and Furnace. What I liked was there was no upsell for anything. Tech came on time, cleaned up the outside a/c coil did some checks on the furnace and thats it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jill J.
06/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Repaired AC unit - examined several probable causes and diagnosed lose wires leading into electrical box outside and promptly repaired. Gently suggested a follow-up visit with company to quote new a/c as I am already 6 years past usual life expectancy.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nathan K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned air conditioner unit with fan unit. It was very dirty and needed to be cleaned. Very professional
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Michael P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A year ago they installed our mini split and they were fast, accommodating and punctual. We're are very happy with our unit! They have come out since for various fixes and always fast and easy to work with. Mini split was around $5000. We are very happy with pronto!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellysa C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced panel in furnace
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Mike W.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came in, looked at the furnace and were able to provide me with a quote on a fix vs. buy. I was happy with the experience and they were great to work with.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Francesco F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Very professional, arrived on time, took a look at what could be wrong with AC, found a fix very quickly and was done in time for me to head to work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded
Insured
No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM