Pronto Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1401-1425 of 1487 reviews

Will L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joel D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace tuneup. Everything went smoothly. The serviceman was professional and courteous and explained everything he did. This is my second time using Pronto for tune ups, and both times were good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Randi S.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Standard furnace inspection. It went well, as far as I could tell. He said he made a minor adjustment, but otherwise everything was fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$65.5

Scott M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We were in urgent need of a furnace replacement. We called Pronto to give us a quote. They were very low pressure and very honest. They presented a series of 5-6 options for us that included a basic 80% efficient furnace up to the 94% efficient furnace. They talked to us about how long we planned on staying in our house and gave us an honest recommendation. With all of the available rebates, we decided to go with the highest efficiency. They were able to show up the next day for the install when other companies were weeks out. They integrated it beautifully with our existing duck work, ran the new PVC venting out the side of our house (instead of the front which would have been easier but ugly), and set up our two zones with an Wi-Fi enabled thermostats. They cleaned up everything when they were done. A week later we received all of the paperwork needed for the various rebates. They had it all filled out for us - we just needed to add our account numbers and sign them. We highly recommend Pronto. They are top notch from the sales process through completion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,100

Scott J.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: furnace inspection. $65 with a coupon from angies list and the provider. They were prompt and did a thorough job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a part, and went VERY Well. I was pleased with this service, very polite and professional.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Barbara M.
12/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Their estimate for my new furnace was twice that of the service I used: Metro Heating.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
punctuality
5.0

$9,500

Judith C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great.
Description of Work: I purchased a Big Deal for $65.50 Heating System Tune-Up, Cleaning and Safety Check!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.5

JUDY P.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went great.
Description of Work: I hired them for a heating system tune-up, cleaning and safety check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.5

Ken R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went just fine.
Description of Work: I purchased a big deal for heating system tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.5

Donnie P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installation of new Bryant furnace and AC. They showed up on time and their installers were very professional and courteous. Once they got everything set-up, they took the time to clean up after themselves, then walked me through each system to make sure I was comfortable with them. Everyone on the sales, customer service and installation crew was top notch. I'm very pleased with Pronto and would definitely recommend them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nora Z.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They provided a heater inspection for us to sell our property. The inspection was scheduled right away and job was done professionally. The comments were fair and our buyer accepted the report and finished the transaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service!
Description of Work: Annual furnace check-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Aimee K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought the big deal for a furnace tune-up and inspection. Very professional and courteous. Technician removed a bird from the intake and recommended a screen for the pipe leading outside. Not pushy at all. Great experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$65.5

Matt H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went very well
Description of Work: Provider did an inspection and service on our furnace. He was also extermely helpful in explain how to work & maintain a humidifer on the furnace, which was helpful as we've only had a heat pump in prior homes. Very friendly and knowledgable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

elizabeth C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Patrick F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Matt did Annual furnance checkup. he was punctual - did all the normal checks and gave me a verbal review when finished. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

CHRISTOPHER D.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Janice O.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marie W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did everything I expected on an A/C tuneup, then emailed me an account of what they did

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Adrian S.
09/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Checked and cleaned furnace. Gave great advice about potential future issues. Both the tech and the scheduling person were very helpful.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Pamela B.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check and tune up. Gave me some new information that was helpful.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

NICOLE H.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don N.
09/2014
5.0
heating & air conditioning/hvac, plumbing, water softeners
  + 1 more
unknown
Description of Work: Checked AC/Furnace, AC needed major repair, Furnace was very old. Replaced both with upgraded filtration system. Absolutly good work, excellent service, on time, and a very clean job site afterward. Price was somewhat higher than any other place we checked with, but Pronto could get the job done fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,950

MOHAMMAD F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The folks from Pronto heating and cooling came by and were able to help me fix my split unit air conditioner. They installed the inside unit correctly, and recharged the outside condenser unit and cleaned it out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM