Pronto Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1376-1400 of 1487 reviews

Cynthia P.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a fine job. They really pushed their service plan. I'm not a big fan of that. You can tell me it's available, but don't push.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$290

Response from Pronto Heating & Air Conditioning
[member name removed], Thanks for using Pronto! We appreciate your business and the time you took to write a review. I am sorry that our tech came across as pushy with regard to the service plan. We were out to your home in the evening and our Club Agreement customers do not have to pay extra for after hours or weekend calls & our techs who run those calls see the benefit in this. Regardless, we sure don't want to be pushy! We'll always be here to serve you in the future :) -- Thanks again -- Wade Sedgwick -- Owner

Wendy J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TYLER M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dane W.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: He Inspected my gas furnace. | |As far as I can tell he did a quality job. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

carrie M.
01/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had the do a Furnace tune up.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Greg F.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kris M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had Pronto come out and look at my furnace that had quit working. The technician that came to check it out was very nice and informative. I ended up needing a new furnace. A new furnace was installed the next day. It was installed quickly and my basement was cleaner than it was before the came! It works much better than the old one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Michael A.
01/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 2 more
unknown
Description of Work: They did a good job, and I have used them before. My furnace like most of the newer ones needs an annual cleaning/tuneup to make sure it keeps running reliably all winter long. Money well spent once a year for the peace of mind. | |I also knew I was long overdue for having my old hot water heater replaced. Pronto gave me what I considered a very fair and reasonable price for replacing it, and came back the very next day to install the new one. Again, well satisfied with the equipment they supplied and how the installation in general went.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.5

bill L.
01/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My air conditioner would run for only a few minutes, it would cycle off & then back on. They said I needed a new air conditioner unit as mine was 20+ years old. HomeSmart found the problem to be a faulty condenser on the blower fan on the furnace, which was covered by my plan (my plan did not cover the air conditioner, just the furnace). I asked HomeSmart what the cost would have been without my plan; $20-$30 for the part and maybe $100 for the service call. Other than the bad diagnosis, the service rep was 'less than interested' in really figuring out what the problem was.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$150

chelsea D.
01/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
unknown
Description of Work: replace two oil burning boilers and install two new gas boilers with new pumps and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$14,000

John L.
01/2015
3.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Serviced my furnace following a parts failure. They were here a total of 5 times to fix first one thing and then another. Blamed me for the failure since I did not do maintance.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$700

BRIAN B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Erika R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
it was good.
Description of Work: Clean and tune furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jolene W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check-up was done with the same excellent service and professionalism I've always experienced with Pronto.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

richard J.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The service call went great. He was on time and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
12/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Pronto serviced/checked/cleaned our gas furnace for the winter and we discovered |the humidifier was not working. We purchased a new Aprilair Humidifier from them and couldn't be happier! Pronto also took away our old humidifier. |Great service and courteous at all times!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Guy M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced two furnaces

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Ludwig S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65.5

James H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Karen T.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Kevin D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda Holmgren H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and service the forced air furnace and gave us energy rebate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Judy G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace maintenance. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Mary S.
12/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Pronto came to check on a water heater issue we were having. The water heater was older and ended up needing to be replaced. The new water heater was installed in short order. It was done quickly, efficiently and cleanly. Travis and his crew were polite, professional and friendly. We have had other furnace and air conditioner work done by Pronto and I would highly recommend them for any of these service needs as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM