Pronto Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1301-1325 of 1487 reviews

Lyn C.
08/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: emergency water heater evaluation & replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

KENNETH R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed split-type air conditioners. The air conditioners are expensive, but do a great job. Quiet, effective. Prono did an excellent job of installing and maintaining.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Bean R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed new central air conditioner

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David O.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air conditioner service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

ROBERT M.
08/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: THEY WERE TWO TO THREE TIMES THE COST OF TWO OTHER COMPANIES!!!! |*But, I have to state, they would have given me a $500 VISA gift card with purchase*.... |When I showed the quote to the two other sales people, they laughed and then apologized for their competition. |IF YOU GET A QUOTE FROM THEM - GET TWO OTHER QUOTES!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$12,000

Response from Pronto Heating & Air Conditioning
[Removed member name], The last time we were at your home was on February 26th, 2013 for a FREE estimate. Other than providing you with the FREE estimate we have never done business with you. Pronto offers many different models of furnaces and air conditioners at all different price levels. We also offer unmatched professionalism, friendliness & skill. We guarantee every job we perform and offer same day service. I understand that some people only want the LOW PRICE. However, I believe that most people want a stress free experience & a sure thing for a good value. That's what you get with Pronto.... a Remarkable Experience for a Fair Price! Unfortunately, our representative did not convince you that we were the best company for the job. But, we have hundreds of happy Twin Cities homeowners who write nice reviews on Angie's List about their experience with Pronto. We believe the homeowners who have actually hired us to perform a service are the only true judges of value. If you were honest you would admit that you have no idea what type of work, service, experience that Pronto provides because we have never worked with you. Wade Sedgwick - Owner - 952-835-7777

Elizabeth A.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ROLF U.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas B.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$65.5

Piyush S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Steve S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed a new furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Denise B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathie B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had a leak in the air conditioning line in our fairly new air conditioning system. The original installer didn't stand behind his installation or product. We contacted Pronto and they were very helpful, polite and professional. We were very satisfied our air conditioning is working GOOD. |We would recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debbie N.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace and air conditioners. The entire experience was top notch!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Louis H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace and air conditioning tune up. All we purchased the furnace and air central air from Pronto a few years ago. They sold us a quality product for Avery reasonable cost. They did a great job installing it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

BARBARA B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Worked on my furnace, cleaned up the mechanisms, made good recommendations, advised on what kind of filters to use. Very personable, very nice. Felt very comfortable with Chris. ** I am unsure that the price I have listed is correct. My apologies, but I thought they were fairly reasonable at the time.**

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephanie S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased a new furnace. The sakesperson, installers, and follow-up care since has been remarkable. Fair price & great team!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie G.
07/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I used them in Edina a couple of years ago and was pleased, but when I called them to give me an estimate for the house in Bloomington this spring I got no response from them. Therefore I did not use them this time.
Rating CategoryRating out of 5

Paul H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We woke on Sunday to a cold house. After a couple of hours we were contacted by our current provider to say their 24x7 service did not start until tomorrow. |It was close to noon before we called Pronto. They were already booked through late afternoon, and scheduled us in. We were notified when it was determined they would be a little late. The technician said the owners came to work and scheduled extra technicians. Our guy gave the furnace a thorough check over and could not get it to fail. As he was going out the door the furnace stopped. He called for some advice and then found a chickadee in on of the vents. It bird prevented the furnace's fan from kicking into high speed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

Sandy A.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed new furnace and air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Russell N.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new air conditioner. Pronto also replaced both of our furnaces last year. They are a high quality company with excellent people. The best we have ever dealt with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$4,500

John K.
07/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, water softeners
  + 2 more
unknown
Description of Work: I used them for installation of a new furnace and A/C unit, then about a year later had them in to replace my hot water heater. Professional, efficient, best price. I've asked them back to privide an estimate for some plumbing and gas work. I recommended them to a friend who used them for a hot water heater replacement and removal of a water softner, my friend was thrilled with their work and price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Willard K.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put furance and air New unit. Good work

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

BRADLEY E.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Everything went well. we had interviewed 2 or 3 other hvac folks and we liked what we heard from Pronto the best.We negotiated a fair price based on other estimates and hired them to do the work. one of the most impressive things was how well they cleaned up after install,, they were great. Had 1 service call since then and all was covered under warranty and they were great about it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Gary K.
07/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: AC maintenance and tune up. The tech was on time and worked efficiently cleaning the outside unit thoroughly. He checked all the settings and advise me of a more economical service plan. I have been very impressed with this company since they installed our furnace, AC & water heater 3 years ago. I highly recommend them. A few days later I had an issue with my water heater. They responded the same day and resolved the issue free of charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM