Pronto Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We serve Minneapolis & St Paul as well as the surrounding suburbs. We manage Pronto from a local office & we are committed to providing friendly, hassle-free service and employing only the best technicians. You may recognize us from another local air conditioning company. The Sedgwick family sold its business in 1999 to a national manufacturer and Wade and Greg stayed on to run the business from 1999 through March 2008. We opened Pronto because we felt we could provide a personalized experience and exceptional customer service by managing our entire business from a local office. We are committed to providing friendly, hassle-free service and employing only the best technicians. Pronto is proud to have won the Bryant 2009 Dealer of the Year award. The award is given each year to Bryant’s best dealer out of more than 4,000 dealers in North America.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.91,487 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1276-1300 of 1487 reviews

Hamid A.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed central AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,400

Steven D.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install garage heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
OK
Description of Work: Nothing
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pronto Heating & Air Conditioning
Hi [Member Name Removed], It was good to talk to you this morning. It sounds like there was a mix up on your end. Pronto hasn't been to your home since 2013, and we haven't repaired your A/C. We always strive for remarkable service, and hope for extremely happy customers! I've contacted Angie's List to let them know we spoke, and that the review was an error. Thanks! Crystal at Pronto

Nicole G.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace tune-up. Didn't have to listen to the usual heavy handed up-sell that so many places do nor did she use this opportunity to say this is wrong and that is wrong and you should really fix this to turn it into a $200 or more visit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karla C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Helped in troubleshooting air conditioner issues. Issue was outside of the air conditioner so I went with CenterPoint to provide the service. I would have used Pronto if I didn't have Home Service Plus. Repairman was on time and spent a lot of time to determine the issue.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Steve & Sally W.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: I have used Pronto on several occasions: to install a new furnace, to service and maintain my air conditioner, to install a new water heater, and to check on my heat exchanger. They have consistently provided prompt, knowledgeable, professional service. They are definitely my "go-to" HVAC company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Added a new, efficient A/C and furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Stan A.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced existing furnace and air conditioner. Everything went well and on schedule. All were very professional and very knowledgeable and we were very satisfied with the work they did. I would give them a very good recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Lyle S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace and air conditioner. We shopped around quite a bit and found Pronto to have the best customer service along with competitive pricing. Not the cheapest vendor out there but definitely happy we went with Pronto.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Viraj S.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Craig C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a failed AC unit. Same day service call and next day installation of new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

SARAH R.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came and gave me a quite for a furnace and AC. The salesman was fantastic and very knowledgeable. I ended up using another company as the cost was lower for a better set-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$9,000

George Z.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am not sure of the dates, that is an estimate of the date and year. I would have to pull old records. They replaced our old furnace and air conditioner with new furnace, ac, and air purifier. A big job all done in a day. They cleaned everything up, you would never know they were here at all. They were very easy to work with, very friendly answered any questions without a hitch. I have recommended them to friends and would use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Matthew H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pronto was able to come to my home the same day as my call to fix an A/C unit which had stopped turning on. The technician was knowledgeable and discovered the problem quickly (a blown running capacitor). He swapped in a replacement and the A/C unit started right up. Everyone I talked to was friendly and professional, from the office staff to the tech. I will be using Pronto for any future HVAC service needs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nicole N.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Duane P.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$13,000

Eugene M W.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Pronto installed a new furnace, air conditioner, and hot water heater. They did it in one day in the winter and came back in the early summer to finish setting up the air conditioner. I was very satisfied with their work and allowed me to make payments without interest for 2 years. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Beth S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual maintenance on furnace. Gave free advise on air conditioner. Super nice and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve P.
08/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair, wells
  + 2 more
unknown
Description of Work: Pronto replaced my furnace, central air and water heater. Installation was done very well, clean, neat, well-planned. The job site was left at least as clean as they found it. Follow up has been superb. I would work with them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY L.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: repaired A/C and replaced ducting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,400

Michael C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced furnace and AC |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAULA R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace furnace and air conditioner. Service was exceptional. Everyone was professional and informative. System works beautifully.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

HELENE J.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace & central air actually in December 2011. Had a promotion on, and could get credit for my taxes. | |Everything has gone smoothly. They came back in the summer to start the air conditioner for the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$599

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
MB004828
Trade License Locale
Minnesota
Trade License Authority
Many City Licenses
Trade License Expiration
12/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Appliance Repair,
Air Duct Cleaning,
Electrical,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Drain Cleaning,
Ceiling Fans,
Auto Service

FAQ

Pronto Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 PM

Pronto Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pronto Heating & Air Conditioning offers free project estimates.
Yes, Pronto Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Pronto Heating & Air Conditioning offers a 3% senior discount.
Yes, Pronto Heating & Air Conditioning offers emergency services.
Yes, Pronto Heating & Air Conditioning offers warranties.
Pronto Heating & Air Conditioning offers the following services: Residential heating and air conditioning replacement and installation, maintenance, tune-up, duct cleaning, gas forced-air furnace installation, air conditioning systems, heat pumps, garage unit heaters, air filtration systems, air exchangers, humidifiers, dehumidifiers, uv and germicidal lights, geothermal systems & wifi thermostats, water heater, and tankless water heaters.

Contact information

7415 Cahill Road, Edina, MN 55439

http://www.prontoheat.com/angies?

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 PM