Twin Cities Siding & Roofing

Just fine overall, but their price was too high compared to other bidders.

Twin Cities Siding Professionals did a fabulous job re-siding my garage with Hardie Plank. They arrived when they said they would, worked diligently while they were here, communicated in advance if there were an questions or delays. They were immediately responsive to any questions or concerns I had. The installation was professional, and the garage looks great. The cleanup at the end of the day was remarkable. My garage had old wooden siding with significant peeling paint (which tested positive for lead) that flaked off on contact. Even with good tarping, removal of the old siding left paint flakes and chips. Since my backyard is all mulched, clean up was not easy, but the crew worked diligently to get all the paint up. I would unhesitatingly recommend Twin Cities Siding Professionals.

We are very happy with the work we had completed by Twin Cities Siding. We used almost every service they offer and are very satisfied with all of the work completed. We originally asked them to bid on siding and roof replacement. We also asked for a bid on adding a screen or multi-season porch and deck. They really listened to what we wanted and came back with a bid that made our dream of adding a family room feasible. Once we agreed to work with them on the siding and roofing we also asked for bids on insulation and window replacement. Every bid was competitive and fair. This was a long project and we worked with many folks from the company. Every employee was extremely professional and made it easy to welcome them into our home for many weeks. We had very regular updates from and communication with our project manager throughout the project. Given the scope of the work and the number of players involved, there were some bumps along the way (like the window company sending all of the windows backwards), but every challenge was met head on and handled quickly, which rates very high with us. Overall, we got everything we dreamed of for our home within our budget. We would definitely recommend Twin Cities Siding to family and friends.

They were fine. They were timely and the job went fine. The quality of work was fine. They responded promptly. They were good. They were pretty well organized.

I did have a rep come out to give us an estimate. Our experience with the rep was less than impressive. On a much more positive note. The owner of the company gave me a call to see what had transpired. We had a very good conversation that impressed me a great deal. We did not end up using Twin Cities Siding but I would still recommend them based on the integrity of the owner.

Once the materials were received, the project was completed quickly and expertly. A very positive experience!

Starting with the salesman they sent for the estimate through the end of the job these guys were great. They were not the cheapest but they seemed more knowledgable and I felt better after talking to them than any of the other 4 companies I got bids from. When he came for the bid he explained everything they would do and what it could cost. Also, he did not spend time putting the other contractors down like they other companies had which was nice and something I appreciate. They were patient as I took some time to review all of the bids. Once I chose them, the guys who were going to be in charge of the job came over to make sure they understood what the the order said I wanted. The crew showed up to do the work and they were not too loud and got to work quickly. I told them there were a lot of kids in the neighborhood and I was concerned over them getting into the work area when the crew wasnt there. The crew was very good about securing their tools and scaffolds so the kids could not mess around with them and the work area was cleaned up each night. The former owners of my house had just tacked the cable lines on the outside of the old siding. The TCSP crew took the time to hide the cable along the bottom of the siding which made it look much better. Work progressed quickly and they completed my 2 story house in two weeks despite rain slowing them down a few days. The supervisor on the job was great, he kept me informed on what was going on and walked down the entire project with me once it was done to make sure I was completely happy. I have some windows to replace next year and you can be sure I will use these guys again.

great They were able to start sooner than I expected....they kept me up to date...they ended up repairing some rot due to the deck improperly flashed...I was very pleased with that. There employees were very professional and courteous. My wife and I were very pleased.

I had a great experience with this company but did not use them do to the price of the product was outside of my budget. The company was very responsive in returning my phone call. They had both the ability to request an appointment online and by phone. The company was also very good in sending out material immediately upon contact to help educate the consumer on hiring contractors, how the process works and sample addresses to go look at work they have already performed. I made an appointment and the first appointment was more for information gathering on what I wanted and ideas. The sales person was very professional. Prompt to the appointment and nicely dressed and polite. He took pictures of the house and took measurements. I made another appointment several days later to have him come back to go over the expected work process, materials and cost. It was very detailed, gave several different options for product packages that were at different cost points and more information on what to expect during the process. It was extremely helpful and informative. I would have loved to hire this company but I did not have enough in my budget to use them.

We had Twin Cities Siding Professionals install James Hardie siding this past winter and it was the most fantastic experience we have ever had with a contractor. From the initial presentation to the completion of installation, everything went smoothly. They showed up on time, every day, even though the project was done in the middle of winter. The finished product looks great, and I love the colors I chose (with the help of their staff - they will help with colors and design, a nice bonus). I read some of the other reports; it looks like this company has many admirers like myself. I completely disagree with the guy that said he didn?t like their sales presentation. I also had multiple bids from James Hardie installers, and I found T.C. Siding Professionals bid to be by far the most informative. No one else took the time to sit down with both me and my husband for the time it took to properly explain the project. Others either gave me a bid handwritten on a piece of paper with a couple of boxes checked (what a joke!) or mailed a bid that was vague and lacking detail. I would never spend this kind of money without being able to sit down with my contractor face to face and get all my questions answered. When I called to ask clarifying questions on the vague bids, I found out one contractor hadn?t included some necessary items and was going to charge me extra for them, and the other contractor said they would just match T.C. Siding's job for their price. What? I thought - I don?t want a contractor to simply ?match? their competition?s job, I want someone competent enough to have bid on the appropriate job in the first place. Twin Cities Siding Professionals was the most expensive bid, but not by much, and they are SO worth the extra money. Spend it, you will not be disappointed. They are light years ahead of their competition in terms of knowledge of the product and proper installation techniques. And believe me, I asked enough questions of all of them to see the difference. They don?t just have a great sales presentation; it is backed by exceptional work in the field. They really do deliver what they promise, which I have found to be a rarity in this industry.

There was not anything about them that was wrong, we just chose another company.

I was not here when they did it, but I know that my wife said that she was happy with the work that they had done. After I came home, I was happy also.

My wife and I have never had a worse experience with a contractor while attempting to obtain an honest estimate for service. Our first meeting with the salesperson with Twin Cities Siding Professionals was prompt and informative. The sales process required a second sit-down meeting to obtain an estimate; this is where we were very disappointed. The presentation began with a binder of information and photos. The first photo presented to us was of a competitor's sign in the front yard of a project. The following many photos were of James Hardie installed incorrectly. None of the photos following that first photo appeared to be of their competitors? project. Instead the salesperson implied that the competition was doing "shot" work. We were so turned off at this point; I tried to hurry the meeting along, to little success. We finally were delivered an estimate for the project, over $12,000 higher than our next lowest James Hardie-only installer. This is when the hard-sell began, $1000 off for this or that, money if we signed on the spot and so on. This was a manipulative and deceitful process. Think twice when given this presentation, pay attention to the assertion that the competition's work is reflected in their presentation - we went with that competitor and had a fantastic experience.

I was very pleased with them. They did an excellent job and they were very professional.

The estimation process was thorough and very professional. While Twin Cities Siding probably charges more than some competitors, the extra cost is more than worth it due to the excellent and fair service, and the high level of expertise, including with respect to James Hardie siding. The crew were friendly and respectful, and did a great job of cleaning up.

GREAT! I called and left messages with a few places. This was the only company that called me back. I indicated it was a really small job, but we needed it done. The office lady went the extra mile to get a worker to stop by and see if they could help. They were great to work with. They tried to save/salvage a loose piece that had been blown off and saved (to save us money), but unfortunately it didn't work. They did the work on time and at the price quoted. The worker broke a flower pot of mine and we settled by just reducing the invoice. Very professional about the whole thing. Will hire them again if needed and will not hesitate to recommend them to anyone.

Terry and his crew did an excellent job on this project from beginning to end. We were very happy with the product and installation/clean up. Most notable was the effort put forth by Terry to get this project done right. This was an insurance claim from storm damage. We realized Terry was not in the business of fighting with insurance companies, but his efforts in doing so helped us to get our damaged windows covered. We felt he was ethical, fair and persistent in dealing with the insurance company. I don't know what we would have done without him. Once again, he proved himself to be a contractor who reallly cares about his clients and the work that he does for them.

The entire project went very very well. We were very happy with the product, the time frame in which it took place and the details that Twin Cities Siding covered to make sure we understood the process and what to expect. Everyone we encountered was easy to work with and made us very comfortable with the project. Not only do they do excellent work, they made sure we understood what they were doing and why. We absolutely love the finished project and would highly recommend Twin Cities Siding. It was very apparent to us that they really care about their work and the satisfaction of their customers.

Excellent! All the TCPS people were exceedingly helpful, cooperative and did their jobs in a very professional manner. Everyone, and I mean everyone, from the managements team including Terry Stamman, Kristen Stamman and Dave Brown., to the on-site workers including Curt Dingman, foreman and all his crew, to Ann in the office contributed to the over-all success of the project. Special accolades should go to curt. He is a very skilled worker. He worked with me throughout the job, kept me informed with their schedule, ans asked questions/ my opinion and desires as they came up. We had a good relationship, I was especially impressed with hoe they came to work everyday, start at 7:00 AM, broke for lunch at 11:30 AM, and cleaned up every night before leaving for the day. Very professional in the beginning when I was getting bids for the job I discussed with Terry the home remodeling industrial reputation ( it's negative) but this company really stands out. They were responsive to all our questions and requests. We are completely satisfied. I would hardily recommend them to anyone considering redesigning their home.

We heard about the company through an open house by the company. We discussed the cost and work between ourselves and after a week called to get an estimate, look at samples, etc. A company representative was sent out, gave us the prices and what work needed to be done. He also took photos and showed us which areas were problematic with our current situation. He did not pressure us to purchase, told us to get other estimates if we would like, then left, Called us back after a couple weeks to ask us our decision. We had tentatively decided to go with them and he came back with a proposal, spent several hours with us to go over what the work would consist of, etc. and what our final costs and responsibilities would be. We were given a detailed notebook of the work, expectations, costs, etc. We really appreciated this as well as the photos of what the house needed and what it would look like afterwards with the colors-siding and trim that we had chosen. They were able to come a week before the original schedule, which suited us, just fine. While here, they cleaned up behind themselves each day, had all of their materials and tools with them so the work was efficiently completed. The siding and all supplies were here when needed. The work went very smoothly and we were very pleased with how everything turned out plus really appreciated their cleaning up very well on a regular basis.

Before our job began, Terry helped us with the color choosing process by telling us where we could see the various colors actually on some houses. Because of that, we were able to make a choice we knew for sure we'd be happy with. Terry and his crew worked on our home during some of the coldest/snowiest weather and still did outstanding work. They always showed up exactly when they said they would and communicated job progress regularly.

Good consultation up front, competitive pricing. After meeting with Terry, we felt he was a contractor that could be trusted and would be reliable. They completed the work exactly when they said they would and kept us posted on job progress along the way. Great crew, worked hard even in bad weather and always listened when we had questions and requests.

Terry showed up promptly for the estimate and did a great job of quickly sorting out what look and style we were aiming for. The large book of photos showing completed jobs helped us say "like that" or "like that but change the . . " He put together a detailed bid on the spot. When we asked for a change, it was promptly recalculated. Curt the project manager was excellent about communicating and keeping us informed. The crew was very professional. They were careful not to damage the lawn or landscaping and the site was left very clean. THe paint crew likewise did a great job. Our job was completed on time and at the price bid. We are very pleased with the final result.

I couldn't be more pleased. They were timely and very professional. Did what they said they would do. Sale rep was extremely good. No high pressure. Gave us all options and time to think about it. Came on the day they said they would and were very professional. Cleaned up at the end of every day. Paper work was handled very smoothly. Would defininetly use this company again.

Not very well! In April 2008 I got two estimates for the work from Hardy-endorsed contractors. The bids were within $100 of each other. I selected Twin Cities Siding Professionals (TCSP) to do the work. Since my job was relatively small, their field salesman (Ted) said that he would get back to me and schedule the work when they had extra siding from another job. OK. Having heard nothing by late August, I called Ted and left several messages, without reply. Finally, on Sept 18th I met with Ted and he brought the grim news that the "new" price for my job had almost doubled, to $3729. The reason---material and transportation prices had "gone up". I politely declined this unreasonable increase as we already had a contract for a much smaller amount--($1978)--which I felt should be honored. Ted seemed to understand and left to "talk to management". Not until Sept 30th did Ted call back and said TCSP would honor the original contract, but that they needed up to $300 for increased costs. I felt that such "increased costs" should not be my problem, especialy if the work had been done in a timely manner back in June/July, rather than waiting until October. I finally did agree to a $200 price increase to placate Ted and management. Even after all of the above, the work did not actually start until Oct 31st. The work done by the crew and supervisor looks to be of high quality. The custom paint used is an entirely different issue: Several times, starting back in April, I was verbally promised that TCSP used ONLY S/W Duration latex paint, as experience had shown it to be a superior product. When painting started, however, the crew was using S/W Super latex paint, two quality levels below Duration and much less expensive. I had several "unpleasant" discussions with Production Coordinator, Nancy. She finally committed to using Duration and hung-up! The crew did use Duration latex for the final second coat. With less than a year gone, the painting look good.