About us
Business highlights
79 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesAccepted payment methods
Reviews
4.67 Reviews
Showing 1-7 of 7 reviews
Damon F.
02/2018
carpet installation
+ -1 moreOur sales rep John Longman was great to work with, was patient and gave us good advice. We went with Karastan carpet which is an upscale carpet but came in at a comparable price to lesser carpets we looked at elsewhere. The install crew they sent did a great job and were very professional and courteous.
Description of Work: Replaced 8 rooms of carpet
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Yes, I recommend this pro
$13,300
Yvonne G.
08/2014
carpet installation
+ -1 moreWe are really pleased that they were able to get the work completed so quickly. We wanted it done fast because we were worried about getting mold. It was nice because the carpet that we liked was instock and we didn't have to wait for the carpet to be ordered.
Description of Work: We had alot of flooding in our basement, so The Floor Center came out right away and ripped out the old carpet and installed new carpet.
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Yes, I recommend this pro
8141577 K.
09/2013
carpet installation
+ -1 moreand LOVE THE CARPET!We had a few bumps in the road due to an issue with the trucking company that transported the carpet from South Carolina. That created a delay and a new wrinkle, which was someone to help me move the furniture in and out of the rooms. As a result of the delay my husband was out of the country so I needed help. The salesperson and installer moved the furniture out and then back in when the job was done in one day. I really appreciated their offer to assist in this way. There was another slight delay this time by the carpet manufactuer and the Floor Center provided a dsicount based on issues that really were not their problems. Good customer service, quality work
Description of Work: Provided and installed new pad and carpet.
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Yes, I recommend this pro
$3,000
Eric K.
10/2012
carpet installation
+ -1 moreWe requested carpet for two rooms in our new home. We visited a few different carpet locations and ended up choosing a roll of carpet that was "on the floor" of The Floor Center. Their team was very comfortable working with our tricky schedule in order to get the carpet and pad installed quickly. The work was done flawlessly and we are quite happy with our new carpet.
Description of Work: We purchased new carpet and requested to have them deliver and install the new carpet. We advised them that we would handle the removal of our old carpet.
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Yes, I recommend this pro
$1,100
Linda R.
02/2012
carpet installation
+ -1 moreWorking with Brent & the Floor Center was a breath of fresh air. I can't remember the last time I actually had my expectations exceeded by a company. It certainly does not happen very often. I would use them again in a heartbeat and would highly recommend them to anyone. Another really great thing about this store is that they have a "30 day satisfaction guaranteed for any reason" policy, and they ACTUALLY HONOR IT! That is certainly something you can't get at a big box store. My family room turned out beautiful, but it was not without some effort. You see, sadly, I was one of the few who actually had to take them up on their 30 day satisfaction guaranteed policy. Not through any fault of Brent or the store; I just picked the wrong color. Try saying to HD, "You know what, I picked the wrong color and the carpet doesn't look as good in my room as I thought it would." Ha! Brent & EP FLoor Center have earned my business for life.
Description of Work: I used the Floor Center in Eden Prairie for new carpeting in our main floor family room. I went to them after first trying a carpet wholesaler who supposedly offered an incredible selection for the best prices. I was disappointed that I could not find what I was looking for, so I decided to stop in at the EP Floor Center to look around. I was first impressed by the very large selection of carpeting to choose from. But I was REALLY impressed by the salesperson, Brent, who spent alot of time with me helping me to understand the differences in carpet construction, wearability, etc. (I love sales people who will take the time to help educate you!) I had a very challenging room to work with, from a color standpoint and a traffic standpoint, but Brent was a huge help to me, and was very patient as I agonized over my color selections. (I would not want me as a customer.) The other thing I was quite surprised by were the prices. I found the Floor Center's prices to be right on par with the wholesaler's prices that a previous carpet installer had referred me to.
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Yes, I recommend this pro
$1,100
Brenda A.
05/2010
carpet installation, flooring contractor, hardwood floor
+ 1 moreI went on lunch break to get quote. They had lots of selection for carpet and bamboo flooring. Teragreen, a high quality brand bamboo flooring, was for sale at the most reasonable price I've seen. Lots of carpet selection too. Corn made carpet for $3.50-4.50 sq ft. Total Estimate = 10K, 8K without bamboo install. Higher price than I was looking for, but if I had the money I would have been happy to give them my business. They were attentive, welcoming, and knowledge about all the flooring products in the store.
Description of Work: none - !went with a smaller company and individual contractors instead.
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Yes, I recommend this pro
MARILYN G.
08/2002
carpet installation
+ -1 moreTHE CARPET SELECTION WAS LIMITED. A SALESPERSON SOLD US A $500 PAD FOR A CARPET THAT HAD A PADDED BACKING. WE HAD TO CANCEL THAT AND START OVER TO FIND A CARPET WITHOUT BACKING. WE WERE TOLD THAT THE CARPET WE SELECTED WOULD BE IN AND READY FOR INSTALLATION WITHIN 5 DAYS. WE ACTUALLY WAITED 2 WEEKS. THE INSTALLERS WERE PROMPT, EFFICIENT AND DID AN EXCELLENT JOB.
Description of Work: PURCHASED CARPET AND HAD IT INSTALLED BY ONE OF GCOS SUGGESTED INSTALLERS.
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Yes, I recommend this pro
$1,800
Contact information
12578 PLAZA DR, Eden Prairie, MN 55344
www.floor-center.comService hours
Sunday:
11:00 AM - 5:00 PMMonday:
10:00 AM - 8:00 PMTuesday:
10:00 AM - 8:00 PMWednesday:
10:00 AM - 8:00 PMThursday:
10:00 AM - 8:00 PMFriday:
10:00 AM - 8:00 PMSaturday:
10:00 AM - 5:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile
FAQ
FLOOR CENTER is currently rated 4.7 overall out of 5.
Sunday: 11:00 AM - 5:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 5:00 PM
FLOOR CENTER accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, FLOOR CENTER offers free project estimates.
No, FLOOR CENTER does not offer eco-friendly accreditations.
No, FLOOR CENTER does not offer a senior discount.
No, FLOOR CENTER does not offer emergency services.
No, FLOOR CENTER does not offer warranties.
FLOOR CENTER offers the following services: FLOORING, CERAMIC TILE, CARPET, HARDWOOD FLOORING, VINYL FLOORING, CORK, LAMINATE AND INSTALLATIONS
Carpet Cleaning
Contact information
12578 PLAZA DR, Eden Prairie, MN 55344
www.floor-center.comService hours
Sunday:
11:00 AM - 5:00 PMMonday:
10:00 AM - 8:00 PMTuesday:
10:00 AM - 8:00 PMWednesday:
10:00 AM - 8:00 PMThursday:
10:00 AM - 8:00 PMFriday:
10:00 AM - 8:00 PMSaturday:
10:00 AM - 5:00 PM