Dogwatch Of The Twin Cities

We compared the various styles of "invisible" dog fences, and felt that DogWatch was the best quality and the one that made the most sense long-term. 16 years later, we're still extremely happy with it. Guy got the installation done very quickly and with a minimum of noise and mess. He also spent time in-person, on the phone, and via email to make sure the training was going well. Over the years, the fence has been broken several times, and we've had dead batteries and one collar that died, and Guy has helped us consistently with repairs and replacements. One of the best things about Guy is that he responds very quickly, even for minor questions/concerns, and often will help over the phone or via email so that he doesn't need to charge you for a visit. The last repair we had made was on a section of the yard that was scheduled for landscaping, and at our request, Guy left that section of the fence above-ground and marked with flags. He was so quick and quiet that I didn't even know the fence had been repaired that day until I saw it! Guy is also very honest - he provided a new collar when the old collar was discontinued, and he has pointed us to sources for new batteries, rather than insisting we buy from him. The fence has now lasted through four different dogs!

Guy installed our fence 13 years ago and he has been incredible all these years. Every time I needed anything he has taken care of it immediately. The street sweepers just came by and pulled up our wire by the driveway and broke the loop. He was here taking care of it within a couple of hours. Absolutely excellent customer service!

He was very helpful and responsive

He seemed to really know what he was talking about. He was able to get out here within a few days, was punctual and did an excellent job. We really haven’t had any interaction with him after he put the fence in so we can’t say anything about follow up because we haven’t called him. We would more and likely use him again in the future.

Guy was great, showed up the next day on time, repaired the existing fence and installed a new transmitter and grounding device. He was great. We will use him from now on.

Guy was fabulous to deal with - so fast in his response to our request - he walked our entire yard with us twice and answered all of our questions and concerns. He installed the fence the next week working around our time restrictions and then came back that night to train us on the fence. We found that the more expensive service for training the dogs was not necessary, we were taught everything that was necessary. The entire experience was great and we would recommend Guy and Dogwatch without any hesitation.

Guy Treanor is amazing. I still can't believe how easy and seamless this transaction was. I called him on Sunday, and the fence was installed on Monday by noon. It was not necessary for him to come out and do an estimate in advance. He took the information over the phone, came out, did the work and called me upon completion. At this point, I met Guy at the house, where he provided me with training information. I opted to train the dog myself to save money, but I believe Guy will make arrangements to do the training for an additional fee. Guy is very efficient and considerate of the customer's time and schedule. He emailed training information in advance to give me a chance to review it. He is also very hands-on and personable and encourages follow-up phone contact to insure that the training is going the way it should, etc. The dog is already starting to figure out which side of the yard is good and which side is bad. This system is the best ever. I am already planning to install another system at a second property for cat containment. This beats a traditional fence any day!

it was an outstanding experience from initial phone call to install and training.